Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,352 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and convenience”

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(Nashville) - Posted 4 years ago

Sarom, great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Posted 4 years ago

“Opendoor is the best! Very professional and personal and do what they say they’ll do. I’ve told friends and family about our experience, like I said they ARE the best”

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(Phoenix) - Posted 4 years ago

We're delighted to hear you've had a good experience with Opendoor Marty. We appreciate you spreading the word about Opendoor!

Posted 4 years ago

“This was definitely the best decision I could have made it was easy non-rushed definitely hassle free and Ltzal and everyone else were outstanding very knowledgeable knew what they were doing they walk you through the process if you have any problems if you are planning on selling your house open door is the way to go I’ll promise you you will not regret it”

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(Raleigh) - Posted 4 years ago

So glad to hear this Kenneth. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 4 years ago

“My husband and I decided after 8 years of having a rental property that it was time to sell. We had been hearing Open Door radio advertisements and felt it was worth looking into. We called and spoke with a representative whom we worked with through the whole process. He was able to answer all of our questions, no matter how trivial, as we had never sold a property ourselves before. The process from beginning to end was seamless and moved with no hiccups. We are so appreciative of the Open Door team and the title company for their knowledge and support!!”

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(Nashville) - Posted 4 years ago

Hi Danielle, great to hear you've had a good experience with us! We appreciate you choosing Opendoor for such an important transaction.

Posted 4 years ago

“Seems like a joke. Buggy website with errors. After getting all info website displayed an error.”

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Posted 4 years ago

Thanks for letting us know about this. This is not the experience we strive to deliver at Opendoor. Please reach out at community@opendoor.com so we can look into this matter!

Posted 4 years ago

“I had a buyer close on a home in May of 2019 and just found out that Opendoor and their title co they never filed the new owner info with the proper authorities. The home is still in Opendoor's name. Since they also own the title co, it's not hard for them to do things like this.”

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Posted 4 years ago

Kerry, We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.

Posted 4 years ago

“We had been dabbling with the idea of selling our home and moving into a more ideal location for a while but didn’t think it possible at the time. We got an offer from Opendoor and went with it on a whim. With the offer we were able to sell our home and trade in for another home in the exact location we had been dreaming of moving to. Opendoor made the process seamless for us and uncomplicated.”

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Posted 4 years ago

Thrilled to hear that Shea. Thanks for the positive review! We wish you all the best in this next chapter!

Posted 4 years ago

“Very responsive to my many questions. From day one everything was easy and exceeded my expectations. Tucker was patient and a joy to work with.”

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(Phoenix) - Posted 4 years ago

We love great customer stories like yours. Thanks for sharing Juanita!

Posted 4 years ago

“Open door provided us the time necessary to look and wait on a new build to be built, as well as to rid ourselves of a lot of stuff! That’s where the good stuff ends! We owned our house free and clear and we had to borrow some money to get into a new build 1/2 the size in the same area ! Open door takes advantage of people in a legal sense makes the customer pay all fees! We started at 279,000 and walked into the new deal at about 248,000! Open door had paid almost nothing in my opinion out of pocket ! Good for them and we felt a bit violated in the sense that we owned our home and I felt so secure in that! I could not imagine given different monitory circumstances and not owning our home out right that we would be where we are , we had to add a great deal of money to feel good about not feeling a little taken advantage of! Open door really holds all the cards in a deal as they have figured it out how to walk away with no debt or little debt in a deal! I would be honest to people about open door! A person would have to decide on there own if they did a deal with open door! For myself it took a few bars of soap to wash clean! In the end it worked out for us, but I can’t keep thinking about all the others that didn’t have the advantages we had!! They did have those fees to-give and what happen to them ! I guess I would say I would say no I would not indorse open door , but I would tell my story and let them decide, we were treated ok, had time I still think of others, I will let them decide on open doors ! I can only tell my story!”

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Posted 4 years ago

We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.

Posted 4 years ago

“If you have a home that is in good condition and does not need any major repairs, beware. After having our home assessed/inspected, we were told by the inspectors that our house was in excellent condition. The following day, we received a call from the Opendoor representative stating they have reduced their original offer by $14000. When asked why, we weren't told. Days later, after requesting to speak to a supervisor, we were contacted by a manager and told it was due to our lot "being sloped".”

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Posted 4 years ago

Sorry to hear this, and thanks for taking the time to share your feedback with us. If you would like to please email community@opendoor.com with more information about your experience and the property address so we can better understand how our teams can improve.

Posted 4 years ago

“Best experience I have ever had selling a house!”

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Posted 4 years ago

That’s fantastic to hear Marla, thanks for sharing your experience with us.

Posted 4 years ago

“They don’t fix repairs on a home they’re selling if there’s too much listed issues to address. They under estimate the repair cost by giving you back money that they know won’t cover it. On top of that, they over price the house. Opendoor needs to do an inspection before they buy out someone from their old home. Or, fix the problem so u can get paid.”

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Posted 4 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 4 years ago

“As a single mother I needed to sell my house fast and buy a new house in the area that I wanted my daughter to start a high school. Offerpad and Zillow both promised that they can give me the money that I asked for in the timely manner that they promise. They sent inspectors to my house wasted 1 and a half month of my time without answering me since they knew I'm short on time and cancelled the last mintues or offered me the price 50,000 below the initial offer. The Opendoor came to my rescue and offered me the price higher than what I asked for and were exteremly on time and professional. They did everything in their power so we can have a smooth moving to a new house. From the time I signed the contract with Opendoor to the time they transfer money to my account and purchased my house, it took us less than a week. I was able to purchase the new house and move 1 week before school starts all thank to Opendoor employees. They were not only purchased my house 1000 more than my asking offer but also fix the problem that their competitor caused for me. That is very important. Doing a business is great, fixing other people /companied mistakes are extraordinary. That's why I highly recommend this company to those who want to sell quickly without repairing their homes or dealing with agents and people visiting their homes.”

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Posted 4 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Pegah.

Posted 4 years ago

“It was truly exceptional. They came in with the best price (we received 5 other offers), their assessment was more than fair and doing everything online was awesome! I was nervous after reading the other reviews but we did not experience any of what we read. They actually ended up giving us more (net) after coming and seeing the house than they had in the first online offer. It was super easy to get in touch with our experience manager and she did a great job of keeping us up to date with statuses. This was so much easier than using a realtor and I think we got more money for they house than we would have if we went the more traditional route. I can't speak for other areas of the country but our experience in the Phoenix area exceeded our expectations.”

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(Phoenix) - Posted 4 years ago

We love hearing stories like these! Thanks for taking the time to share, Dawn.

Posted 4 years ago

“Been trying to close with open door this is the worst experience ever.”

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Posted 4 years ago

“I am trying to close with open door they are making the first time buying a home the worst experience ever. I would not recomend them to no one”

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Posted 4 years ago

Hi Wendy, sorry to hear that this was your experience with us. We always strive to provide a stress-free, positive experience with Opendoor, but if we've fallen short, we want to look into it. Could you please reach out at community@opendoor.com so we can investigate? Thanks a lot!

Posted 4 years ago

“We sold to open door and have nothing but great things to say! Our new house was being rented back by our sellers (they were building) and the closing date on our property kept getting pushed back. Open door was super easy to work with and didn't have any issues with us moving our closing date with them (3 times!). The repairs that we were charged were minimum and fair. For us the peace of mind of knowing our house was sold and not having to wait and carry two mortgages was worth the extra expenses in fees.”

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Posted 4 years ago

We love hearing stories like these! Thanks for taking the time to share, Kaylin.

Posted 4 years ago

“I am currently trying to close on a home with Opendoor. They have been more then un-helpful. First Opendoor was asked to do re-insulate the floors in the crawl space. They reported them as completed but I went into that crawl space and it was not. Open-door was to do a Termite inspection and treatment. The wrong report turns up to my lender and my lender requested repairs for approval of the loan. The rep for Open door for almost two weeks kept addressing the repairs as and an item that didn't need to be addressed because the wrong report by the termite inspection was turned in. Finally, after two weeks of back and forth in emails, the Rep of Opendoor turn in another report stating that no repairs were needed. Please keep in mind I had to move into a hotel with my daughter because I was under the impression that open door had merely made a mistake was now going to fix the issue. My lender looked at the letter and asked open door to please provide a 3rd party contractor to check for structural damage. They asked this because for two weeks open door did nothing to clear up their mistake and give my lender confidence that there are no issues with the inspection. Open door said they will not pay for that and so I said I would be glad to do so. Open door agreed to that last Friday. ( I am now moving on to week three of my hotel stay and I am bleeding money, I have paid for an apartment but it is a hotel.) It is now Wednesday and open door is now telling me it may be until Friday before I will get a report back about this house! I could have hired someone directly and had that report in a day but open door is taking it by the week. Days go by with no timeline and no action being taken to help me close on this house. I have the impression that they do not want to close on this house. I have held up my end of this contract but open door is not. I hope not to have to take legal action. I have paid earnest money and met the agreement of the contract in a more than a reasonable time. I fail to see why it takes days, to get someone to complete an action such as a phone call and work order to complete the transaction of buying selling of this house. If actions are not completed soon I will be forced into another contract with an apartment and it will be close to another year before I will be able to consider moving into a house. We have an agreement and open door is doing everything but completing this. This is my first time buying a home but I am very aware that my time and money are being wasted. The money I am spending on this hotel could go into this house but the open door is waiting almost a week before doing anything about this issue.”

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Posted 4 years ago

“I left an earlier review saved only have two stars because of some sq footage issues. Open Door finally fixed it, so I changed my rating to 4 stars.”

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Posted 4 years ago

Thank you for sharing your experience Kris and happy to hear that!

Posted 4 years ago

“On 2/12/2020 Open Door offered us $344,700. Their Customer support Representative, Lori Fitzgerald, called to review the contract. We verbally accepted and Lori informed us that we had until 2/16/2020 to sign the contract and send it back to them. Today, 2/14/2020, we had a window of time to sit down and complete the contract. When we opened the attachment, the offer had changed. Now 2 days later, without so much as inspecting the house, Open Door has dropped the offer to $319,000, using comparables from a neighborhood that no realtor who knows our area would use as comparables for the neighborhood where our home is located. Getting involved with a company that is not honest on the front end is a bad idea. I expect to be jerked around every step of the way when dealing with this kind of dishonesty. Thank you Open Door for highlighting the fact that local realtors earn every dime and save most homeowners money in the long run. I will be listing with a responsible, knowledgeable, trustworthy Northlake realtor who knows the value of our neighborhood.”

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Posted 4 years ago

Jennifer, We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.

Posted 4 years ago

Opendoor is rated 4.4 based on 3,352 reviews