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Opendoor Reviews

4.4 Rating 3,350 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
Process was quick and simple and the team was very responsive, but final offer was ~$60/sqft lower than meaningful comps in my area with no clear explanation as of why. With Zillow out of the market, they have no major competition in this type of sale and it looks like they've started pricing that way
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Posted 3 years ago
Thank you for taking the time to share your feedback with us! A negotiation doesn’t reach a common ground every time, but we are constantly improving our services and we would like to look into this further for you. Please reach out to contact@opendoor.com with your name, property address, and the details of your experience so we can investigate this situation.
Posted 3 years ago
Such a great experience. Stress and hassle free. Great offer received on my home. The representatives were amazing and always responsive.
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(Charlotte) - Posted 3 years ago
Nicole, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!
Posted 3 years ago
Open Door was prompt, professional and accommodating to our unique needs during the sale. We were concerned about the Spruce Title Company handling our escrow; however, once we were assigned a personal escrow officer, our escrow closed on time. Michael Desarno, our agent, was amazing to work with. He was always there with prompt responses/answers to our questions. We wouldn't hesitate using Open Door in the future.
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(Sacramento) - Posted 3 years ago
Debbie, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day
Posted 3 years ago
Great uncomplicated experience!
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(Austin) - Posted 3 years ago
Thank you for supporting what we do, Agapito, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!
Posted 3 years ago
Honest and fair
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(Indianapolis_in) - Posted 3 years ago
Hi Shari, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 3 years ago
It is one of the easiest ways to sell your home. From start to finish, the process is so simple. At the beginning, I had a lot of questions, and Kylie was able to answer every question. I would recommend Open Door to anyone that wants to sell their home hassle free. Kylie was great through the whole process.
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(Phoenix) - Posted 3 years ago
Terry, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!
Posted 3 years ago
The entire experience was very quick, and as promised. Brittany was very helpful, and available when we needed her. The purchase price was good and the process was as easy as it could be. Goor organization.
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(Salt_lake_city) - Posted 3 years ago
We are very happy to hear this, Lynn! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
We are trying to buy a home owned by Opendoor / Mark Spain. Our inspector found some major issues including none of the 3 AC units are working properly, roof only has 3 years left (last replaced in 2005), and the major one...it has a Sylvania electrical panel which is for all practical purposes un-insurable. Opendoor refuses to replace it for a messily $2k because "They can get a cash offer from someone who doesn't need insurance". So they purchase houses at below market price without regard for condition because the condition does not matter, in hopes of selling the homes for a profit to cash only buyers, which virtually excludes all traditional home owners out of the market. They are creating another housing crash.
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Posted 3 years ago
We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.
Posted 3 years ago
The process was so fast and easy that we had to ask for an extension to the closing date as we were not ready to move out which was accommodated by Opendoor.
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(Dallas) - Posted 3 years ago
Thank you for supporting what we do, Jorge, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!
Posted 3 years ago
Excellent selling process. My representative was professional and responsive. The repair cost taken from the final price was reasonable. Would recommend to anyone wanting to close quickly.
Helpful Report
Posted 3 years ago
We are very happy to hear this! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
i've bought and sold lots of properties. Opendoor is the best i have ever worked with. Thank you so much!
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(Las_vegas) - Posted 3 years ago
Thanks for spreading the word about Opendoor, Don, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!
Posted 3 years ago
My experience selling with Opendoor was extremely smooth. The selling price was very competitive. The customer service was excellent, one person was helping us from beginning to end. I will use this service again and will recommend it.
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(Jacksonville) - Posted 3 years ago
Samia, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 3 years ago
This is my first review and I am happy to write it for Opendoor. Opendoor is a great way to sale your home. It’s a perfect option for expedited services. The process was simple and fast, the team was professional and quickly responded to any request or questions. Before Opendoor, we planned to invest $12k-$15k in renovations to freshen up the house, to our surprise Open-door doesn’t require any repairs or staging and our estimate was $50k over what we expected and $150k more then the agents offer. Opendoor had a renovation budget of $8k that was deducted from our proceeds. For us it’s worked out perfectly, we didn’t have to do any work and it saved us time and money. Sounds perfect, right? It’s was- but I will be honest, we where nervous/nervous about Opendoor being legit but once that wire hit in less than 14 days of starting the process and the same day the wire was initiated —— we have been over the moon. I highly recommend Opendoor to sell your property— even if you are hesitant get a free estimate to compare cost. There are no hidden fees. The process is exactly as they brand it. Way to go Opendoor, I look forward to watching your company grow.
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(Riverside) - Posted 3 years ago
We love hearing stories like yours, ELOPE-ISH! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!
Posted 3 years ago
The whole experience was easy and convenient, from start to finish. Kaylee, and Ramona were so helpful, and treated us like family. We actually got a significantly bigger offer than all of the other investors offered us, and one investor even told me, he couldn't match opendoors offer, they have bigger pockets! The check out, and signing went easy, and we received our money 2 days after signing.
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(Houston) - Posted 3 years ago
We are very happy to hear this, Michael! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
Avoid this company. They will make you an offer then back out after several days with lies. I did an addition with permits gave them all information and they still told me they were backing out of the offer with no other reasons.
Helpful Report
Posted 3 years ago
We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.
Posted 3 years ago
I got a great offer from Opendoor! The entire process went very smoothly. I didn’t have any issues whatsoever. When I had questions they were answered immediately. I had a great experience and would definitely recommend Opendoor to anyone thinking about selling their house.
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Posted 3 years ago
We are very happy to hear this, Deanna! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 3 years ago
Avoid this company at all cost as a seller. They do not complete any inspections on there own but will sign your agreement that there are no issues. They are totally unresponsive but somehow pushed us to close in 21 days. Not realistic when you can't get a hold of them. So obviously trying to ignore you past your grace period and lock you into a purchase of a home they know nothing about. The dimensions, rooms, bathrooms, and even details like the countertop were not accurate whatsoever on the listing compared to in person. I have no idea how this company is even operable!!!!!!!!!!!
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Posted 3 years ago
We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?
Posted 3 years ago
Working with Opendoor has been a great experience! Dora and her team were helpful, answered any and all questions and worked well with us every step of the way. We had to extend our rent back time and postpone our move due to emergency surgery. They didn't quibble with us on timing or the delay, everything went smoothly. They helped reduce the stress we were feeling due to the unforeseen set backs. Opendoor was great to work with!
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Posted 3 years ago
That’s amazing to hear, Merci! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.
Posted 3 years ago
We decided 4 months ago to buy land and build. We were considering selling our current home and moving into a rental we own during the process. To prepare for selling, we contacted our realtor along with Opendoor to see our options. Opendoor made an attractive offer that allowed us to not have to go through the hassle of showing the home. They offered us on a closing date that worked for our timing. I must admit I was skeptical about the entire process, but was pleasantly surprised on how smooth the transaction went. We would recommend contacting Opendoor before you sell.
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(Charlotte) - Posted 3 years ago
We love hearing stories like yours, John! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!
Posted 3 years ago
Best decision ever. Smooth transaction. Great team to work with. Just an overall great experience. Highly recommended.
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(Dallas) - Posted 3 years ago
Adrianus, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 3 years ago
Opendoor is rated 4.4 based on 3,350 reviews