Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,349 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is ridiculous for offering pennies on the dollar for a home. I would never use Opendoor to sell or buy a home even if I was desperate. In my opinion, they are predatory and similar to Pay Day Lenders by taking advantage of the underserved community or those who are in a difficult situation. I WOULD GIVE THEM ZERO STARS.”

Helpful Report

Posted 2 years ago

Thank you for this candid feedback, we appreciate it. If you could reach out to us at resolution@opendoor.com with your name, property address, and additional details, our team will look into this and get back to you as soon as we can. Thank you!

Posted 2 years ago

“Selling through Opendoor was a wonderful experience!! We will definitely tell everyone we know about the experience!! Thank you Opendoor and Aliyah Robinson!!”

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(Jacksonville) - Posted 2 years ago

We are very happy to hear this, David! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“Submitted a video of my home and was given a offer in which I accepted. Continue to follow the instructions that were easy and picked a closing date of my choice.”

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(Orlando) - Posted 2 years ago

Hi John And Linda, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 2 years ago

“This is as good as it gets. Fast and easy transactions in our sale. Thank you for making this stress less.”

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Posted 2 years ago

Thank you for supporting what we do, Lana, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“This was the second house we sold to Opendoor and both times were excellent experiences! Their offers were fair and their process seamless. Not only do they have great representatives every step of the way. They also have a great backup system in place when their employees are on vacation. The backup representative picked up where the other left off without missing a beat. We closed in less than 30 days. Thank you Opendoor!”

Helpful Report

(Las_vegas) - Posted 2 years ago

Alexandra, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 2 years ago

“They made it so easy and seamless. Would definitely use them again.”

Helpful Report

Posted 2 years ago

Thanks for spreading the word about Opendoor, Bob, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“I cannot recommend OpenDoor Home Loans. Stick with your local credit union or local bank as I did on my first home purchase. No issues then. With OpenDoor Home Loans for my second home purchase, it was nothing but issues. I sold my first home to OpenDoor so decided to apply with them for a mortgage on my new second home. The first loan officer I was assigned was hard to reach and did not promptly return calls or emails. I was able to switch to a new loan officer, just to have the same issues. Things move fast with a mortgage, I feel it is reasonable to hear back within a business day, 2 max. I had done everything paperwork-wise with OpenDoor Home Loantoto get a pre-approval with full underwriting completed. This was to ensure a smoother and quicker closing. Knowing I had gone through full underwriting with OpenDoor Home Loans, it influenced the close date on the eventual home contract that was accepted. When I submitted the accepted home contract to my loan officer, I was told OpenDoor now uses a separate third-party loan processor (a company called Lower) and would have to go through underwriting all over again. No notice was ever provided. To make matters worse, my second loan officer was still learning how to submit all the paperwork over to their new loan processing partner and I was not able to lock my rate that day. My loan officer had all afternoon to lock my rate, and was not able to. Unfortunately, rates jumped the next day and I ate that cost. OpenDoor does not offer the ability to float down your rate if rates lower while your mortgage is pending or match a competitors' rate, so don't let anyone tell you otherwise. My loan officer said both were true, just to find out OpenDoor's policy changed and was no longer an offered featured. It gets worse. Usually 48 to 72 hours before your closing day, your lender will send you a preliminary closing statement. This statement covers all the debts, credits, rate/APR, closing costs, etc. This never happened. I only received a preliminary statement from the title/escrow company which had every item accounted for. The day of closing, day of closing, I get told due to the credits I was receiving (credit from the seller and rebate credit from my realtor), it threw off my minimum contribution (my down payment). My options were either to use my credits and buy down my rate (buy discount points) which I did not want to do as they did not make financial sense for me, or increase my down payment to meet my minimum contribution, but it would delay closing by 3 days. The seller would not accept closing late and threatened to pull out. To close as soon as possible, I accepted using my credits to buy discount points. Despite this, I still was not able to close on time and had to close a day late. Why the day of closing, was this issue brought up? Why wasn't it brought up days before, even within the 48-72 hour window before closing where everything normally gets verified and vetted with title? Another feature OpenDoor no longer offers is the $100 credit for closing late. They still have it as being offered in a blog post on their website, but there is no guarantee/no financial backing they will close your loan on time. Overall, don't let OpenDoor's $1000 or whatever lender credit influence you to go with them. It is not worth it from my experience. Work with a local bank (that also offers no origination fee) that keeps underwriting and loan processing in-house and doesn't outsource it to a third party. I believe that was the source of most of my issues. I'm sorry for the long post, but hopefully will help future home buyers.”

Helpful Report

Posted 2 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 2 years ago

“I rented a room at a home that opendoor foreclosed in Las Vegas. They took everything a owned overnight and i suppose through it in the garbage. In conclusion i lost everything i had. When i called them they said there was nothing they could do. My laptop, my tablet, everything i had gone and cleaned out over night. No warning or a place for me to get my things. I thought it was law to store the tenants belongings in a storage for 30 days in Nevada. Well, i lost everything. No phone call nothing from opendoor to help me get my stuff .”

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Posted 2 years ago

“Opendoor worked for us!!! The process was surprisingly simple. This was our first sell-buy experience and we were super nervous. Our buying agent, Leslie Acha, was amazing! Explained everything, and was super helpful and calming despite all my questions and nervousness. Opendoor made the process super simple from start to finish-We looked into their cash offer (but decided to go another direction); and used Opendoor to buy and finance our new home.”

Helpful Report

Posted 2 years ago

That’s amazing to hear, Jenny! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 2 years ago

“Outstanding support from start to finish - the Opendoor rep and the title co rep explained every detail of the process - there were no surprises!”

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(Houston) - Posted 2 years ago

Mark, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“The prosses with opendoor was easy to follow and a good comunication”

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(Tampa) - Posted 2 years ago

Thanks for spreading the word about Opendoor, Samuel, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“Selling the home is the easiest thing t do on the opendoor. The agents were quick and very helpful in reply. They take care of the paperwork in the easiest manner.”

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(Minneapolis) - Posted 2 years ago

Hi Shubhranshu, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 2 years ago

“Opendoor was communicative, attentive and easy to work with. They provided peace of mind when building our new home that the transaction was going through.”

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(Salt_lake_city) - Posted 2 years ago

Cristian, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“It was such an easy experience, the best part of the moving ordeal! We were able to obtain a preliminary offer online, conduct a virtual walkthrough, finalize the contract, and sign documents without concern. Our partner was always quick to respond to questions and patient with us when we had delays with our movers on moving day. Thank you!”

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(Raleigh) - Posted 2 years ago

We are very happy to hear this, Laura! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“The company is very easy to work with. This type of sale was perfect for my client who didn't want to deal with showing her home to prospective buyers.”

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(San_diego_ca) - Posted 2 years ago

Thanks for spreading the word about Opendoor, Karen, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“OpenDoor's customer service was awesome. I highly recommend OpenDoor. It made the selling of our home much easier and more manageable than going the traditional route of listing with a realtor. No hassle of people coming into your home to view. You don't have to keep your home in prestine condition for viewing appointments. This was extremely important to me since I working from home. Great company and super efficient, as was the closing attorneys office OpenDoor works with for their sales.”

Helpful Report

Posted 2 years ago

Cathy, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 2 years ago

“They did a great job”

Helpful Report

Posted 2 years ago

Thank you for supporting what we do, Anna Liza, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“Opendoor was a lifesaver! We were ready to move, but didn’t have the energy to make repairs and go through a traditional process for several personal reasons, including grief and illness. Our personal expert, Eric, was kind, warm, helpful and easy-going. He was never pushy, and shared the specifics and expectations clearly and up front. They were all also able to work on our timetable. For anybody who in a similar position, Opendoor is the way to go!”

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(Los_angeles) - Posted 2 years ago

That’s amazing to hear, Andrea! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 2 years ago

“The initial experience with OpenDoor went well -- the primary client point-of-contact was supportive, and the website tools/docs are fairly straightforward. As an owner of a condominium with an HOA, I was very clear at the start of the process that OpenDoor would need to submit an HOA application with a real life person. Two OpenDoor contacts assured this would not be an issue. After almost 6 weeks of work prepping, documenting, and signing the contract, I was verbally informed OpenDoor was terminating the contract for lack of a representative to submit the HOA application -- can't imagine it could get worse, but it did. OpenDoor sent me a termination letter a few days later stating I, the seller, terminated and allowed them to walk away with the contract earnest money. The entire ordeal was a total loss, and very disappointed considering the service other sellers seem to have received.”

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Posted 2 years ago

We always strive to provide a stress-free, positive experience with Opendoor, and we would like to learn more about what happened. Could you please reach out to resolution@opendoor.com with your name and property address so we can investigate? Thanks a lot!

Posted 2 years ago

“Great service! Did everything they promised. Alex was very helpful and knowledgeable. Gave lol the relevant information upfront and followed through the entire process.”

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(Charlotte) - Posted 2 years ago

John, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 2 years ago

Opendoor is rated 4.4 based on 3,349 reviews