Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,350 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Opendoor made this process so easy and convenient. Ms Lakesha and Ms. Cynthia were awesome. If you had any questions they answer all calls anytime they are working. Most importantly they returned your calls every time and we’re funny and polite. I will definitely work with them again. Thank you ladies of opendoor!!!!”

Helpful Report

Posted 2 years ago

Rodney, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“We began as skeptics and ended up selling to OpenDoor. Their offer was competitive, not insulting. The amount sought for repairs was regrettable but also fair. Obtaining a final offer allowed us to effectively search for a new home while knowing the equity math. The online tools were intuitive. Staff responded promptly through a variety of means (email, text, calls). We do not plan to sell a home anytime in the near future, but would not hesitate to consider Opendoor's services.”

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(Houston) - Posted 2 years ago

Thank you for supporting what we do, Jonathan, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 2 years ago

“This review is mostly negative because Opendoor offered so far below market value it was almost insulting. The last offer I received from Opendoor would net me about $625,000. This was for a house that was 100% ready to go on the market (professionally cleaned, all repairs and touch-ups completed, landscaping and painting completed, etc.). My agent created an off-market listing and the house went under contract for $842,000 with an approximate net to me of $795,000. So by not using Opendoor, I stand to make well over $150,000. Maybe their algorithm just didn't work in my neighborhood. I will say that the people I worked with over the phone and in person were very friendly and helpful. Other than an offer that wasn't even close to market value, the process was easy the communication was good. A little more history. The initial offer from Opendoor was maybe 6 or 7 months ago and came in around $800,000. This was in line with the market at the time, but I just wasn't quite ready to sell. A few months later (Oct timeframe) I received another offer, but this was around $700,000. When the house was finally ready to go on the market in early January, I received another offer, but this one was close to 680,000. The day after I went under contract for $842,000, Opendoor refreshed the offer for $670,900 but after closing, 5% service charge and repairs(?) the net to me would be just under $625,000 compared to the $795,000 I am currently estimated to receive under the existing contract.”

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Posted 2 years ago

Your feedback is valuable, thank you for sharing with us. Please contact us at contact@opendoor.com with your name, property address, and the details of your experience so we can investigate the issue further.

Posted 2 years ago

“I WOULD NOT use this company if you are a single woman. On my Zoon meeting with Opendoor the initial offer was 603,000K, he said "discuss this with your husband and get back to me...", when I told him I was not married and you are speaking to the sole owner, two days later he sent me an email with the final offer of: 580,000K! I called him to see why the offer was reduced as they did not even perform the outside inspection (my house was built in 2018 - so nothing is in disrepair) and he said that he was not sure and he would get back to me - and NEVER called me back. I felt because I am a single woman they tried to low-ball me as if I put the house on the market a real estate agent told me they would list it for 619K.”

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Posted 2 years ago

Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to contact@opendoor.com?

Posted 2 years ago

“We had decided to semi retire and move out of state, we also decided we didn't want to sell the conventional way through a realtor. So, we tried Opendoor. They gave a very fair price and we accepted. We set our closing for 2 months later which gave us time to move at our own pace. We finished in the day of closing. We then dropped the keys it the box, closed and off we went. The next day we received the funds and that was that.”

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(Las_vegas) - Posted 2 years ago

Thank you for supporting what we do, Steven, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 2 years ago

“The best experience and the best customer service. I requested two extensions and you guys were there for my needs. My money was deposited into my Acc immediately. the closing processes painless. No issues. Thank you very much.”

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(Phoenix) - Posted 2 years ago

That’s amazing to hear, Manuel! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.

Posted 2 years ago

“We had a wonderful experience with Opendoor! The process was so easy and it was smooth from start to finish. The best part is not having to have strangers coming and going in your house during the sales process. Opendoor offers are very competitive and honestly about the same as we would have made putting it on the open market. We have bought and sold 6 houses in our life, Opendoor was by far the very best real estate experience we have ever had. Our customer experience manager, Tye Jacobs was awesome, always responsive and kept with us throughout the entire process. Our escrow officer, Danielle Stonkus, was fantastic as well. All and all Opendoor is an amazing organization to work with and we highly recommend them!”

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(Phoenix) - Posted 2 years ago

That’s amazing to hear, Victoria! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.

Posted 2 years ago

“A great experience. From the initial inquiry, we were not hounded or pressured to make a decision. No annoying spam calls or emails. Bria was our contact and was very willing to assist and answer all the questions we had. She was great and a pleasure to work with! We loved the fact that there was no stress with this process. Everything was done virtually - no people coming in and out, making appointments, etc. We were able to pick our closing date. When we needed to adjust it, there was no issue and it was an easy request. We were able to remain in our home for a week after closing to give us time to move everything out with no cost to us. This was super helpful! A great experience for us.”

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(Knoxville_tn) - Posted 2 years ago

That’s amazing to hear, Benjamin! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.

Posted 2 years ago

“Very good process”

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(Charlotte) - Posted 2 years ago

Hi Robert, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 2 years ago

“your agents' service is so bad that your agents do not reply to calls, texts, emails even to speak about an offer. I feel by for the owners you are representing with the level of service you offer your owners. You are giving real estate professionals a bad name!!! You can only get a hold of call centers that have no idea about the properties and all they say is make an offer online if you are interested!! Call me if you would like to speak with me about it 305-613-3669”

Helpful Report

Posted 2 years ago

Thank you for reaching out, your feedback is a gift, and we would love to learn more. Please contact us at resolution@opendoor.com with your name, property address, and your experience details so we may look into it further.

Posted 2 years ago

“This was my 1st home selling experience. Our agent Kylie was very polite and helpful throughout the whole process. If I had any questions, Kylie or another agent was readily available to answer them. Opendoor came in with a great price right away and they bought the house. Not having to wait for a buyer was a huge plus and they let me set the closing date that was convenient for me. I even had to change the date and that was also hassle-free. The nicest thing was the whole process was virtual, no need to wait for this person or that person, all done at my convenience. I would definitely use Opendoor again.”

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(Phoenix) - Posted 2 years ago

We love hearing stories like yours, Kyle! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!

Posted 2 years ago

“Using Opendoor created the most stress free sale I could have imagined. No showings, no upfront repairs, you pick the closing date (I closed in 2 weeks), and NO LOW BALLING. They are the Sales Agent of the future.”

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(Greensboro_nc) - Posted 2 years ago

Thanks for spreading the word about Opendoor, Lakeshia, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!

Posted 2 years ago

“Selling our home to Opendoor was a smooth, simple process that allowed much flexibility. Paul and Katie assigned to our team were amazing! I would glad use Opendoor again.”

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(Orlando) - Posted 2 years ago

Daah, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“They were quick and easy to work with!”

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(Dallas) - Posted 2 years ago

Thank you for supporting what we do, Carol, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 2 years ago

“I’m very happy with doing business through Open Door. Gary and Amber were the best! They were so patient with me when trying to meet an earlier than expected deadline.”

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(San_antonio) - Posted 2 years ago

We are very happy to hear this, Andrea! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“From start to finish OpenDoor was responsive and efficient in handling our listing and closing. The price offered for our home was consistent with the local market.”

Helpful Report

Posted 2 years ago

Thank you for supporting what we do, Brian, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 2 years ago

“I have a very pleasure experience with Opendoor for selling my parent’s townhouse. Quintin Depner is a very nice person with knowledge and efficiency, he keeps up with me on the process. And the Escrow Officer Cathy Edley is excellent, because my case is kind of complicated, she tried hard to help me go through the whole process patiently. The staffs in the office also very cooperated and communicated with each other very well. I’m very appreciate for all of them helping me finish the selling process. That’s a very good experience. Opendoor is a good source for selling or buying a house because the staffs are excellent.”

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(Dallas) - Posted 2 years ago

That’s amazing to hear, Linda! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.

Posted 2 years ago

“Outstanding service. Such an easy process.”

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Posted 2 years ago

Crystal, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!

Posted 2 years ago

“Excellent, timely, speedy and best of all, hassle free.”

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(Dallas) - Posted 2 years ago

We are very happy to hear this, Biviana! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“It was a no-hassle sale to Opendoor. Their offer was good and the entire experience was excellent. Everything was done remotely as per their digital close-out procedures once I accepted their offer. I picked the closing date so everything went according to my schedule. I was hesitant in the beginning but I'm glad I went with Opendoor. I would recommend Opendoor to anyone looking to sell their home.”

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(Washington_dc) - Posted 2 years ago

Albert, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

Opendoor is rated 4.4 based on 3,350 reviews