Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,367 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional, smooth transactions, no hassles. But one disappointment was my agent; afterwards l could hardly get in toucn with her, no explanations about my repair charges(itemized), why 5% was excluded and l thought it was suppose to be 3%. But Opendoor offered me the highest offer.”

Helpful Report

Posted 2 years ago

Thanks for letting us know, Pamela! We would really like to continue to improve our services and we kindly ask you to send us an email with your name, address, and story to resolution@opendoor.com, so we can investigate this issue further.

Posted 2 years ago

“Excellent way to sell a home. Very fair, competitive offer, extremely easy and efficient closing, and great customer service. I had an offer in 24 hours and closed in 30 days. I could not be more pleased.”

Helpful Report

(Greensboro_nc) - Posted 2 years ago

We are very happy to hear this, Donna! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“Hassle-free as advertised and very friendly staff.”

Helpful Report

(San_diego_ca) - Posted 2 years ago

Thanks for spreading the word about Opendoor, Eric, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!

Posted 2 years ago

“Honestly. It actually stressed me out how smooth it went. I kept waiting for Open Door to throw me a curveball. They gave me a fair price to purchase my home. Fees were fair. I’m still in awwww.”

Helpful Report

Posted 2 years ago

Jason, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!

Posted 2 years ago

“Opendoor provided an attractive offer very timely and then worked with our schedule allowing us to delay our closing to align with our new home availability. Very good experience and relatively easy process online leading up to closing.”

Helpful Report

(Austin) - Posted 2 years ago

Gregory, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“Great experience, very easy and straightforward.”

Helpful Report

(Phoenix) - Posted 2 years ago

Thank you for supporting what we do, Nayan, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 2 years ago

“This was the best process I have ever been through with regards to selling a house. Everyone from beginning to end was phenomenal. I couldn't have asked for a smoother process.”

Helpful Report

(Orlando) - Posted 2 years ago

We are very happy to hear this, Tina! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“Do not sell your home to opendoor. We went into contract, a week before closing they cancelled. Too many repairs to the house is all they said. Refused to give me any explanation or inspection information. This was after the inspection was rescheduled over and over, and late. They had me sign an addendum to extend inspection date saying if I didn't they would cancel. And they ended up just canceling the next day. All I see are positive reviews and I want people to know they do not care.”

Helpful Report

Posted 2 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 2 years ago

“This was a painless experience. My older son told us about Opendoor after selling his townhouse. It was as simple as he described.”

Helpful Report

(Atlanta) - Posted 2 years ago

Wanda, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“Alex Haas with Opendoor made selling our home an easy and pleasant experience. The process was completed with professionalism, courtesy and simplicity for us.”

Helpful Report

(Phoenix) - Posted 2 years ago

We are very happy to hear this, Kelly! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“I worked with Laura always ready to assist no matter the time I call him, I would recommend her service to anyone”

Helpful Report

Posted 2 years ago

Vee, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“Selling my home thru Opendoor was a very easy experience and would recommend others to do the same.”

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(Dallas) - Posted 2 years ago

Thanks for spreading the word about Opendoor, Donna, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!

Posted 2 years ago

“Opendoor was the easiest home selling experience I could imagine. The service team was very helpful, thorough and easy to work with. The whole process was stress free. I would recommend any selling their home to consider Opendoor.”

Helpful Report

(Dallas) - Posted 2 years ago

Thank you for supporting what we do, Travis, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 2 years ago

“The process was smooth and efficient throughout the process. Everything went exactly as described. I will recommend OpenDoor to everyone!”

Helpful Report

(Los_angeles) - Posted 2 years ago

Thanks for spreading the word about Opendoor, Joe, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!

Posted 2 years ago

“Everything was exactly what they told me and guided me step by step until I took my last step out the house. They are a real company and works with you in your favor. They never rushed me out and never took advantage of my sale. The process and proceeds was exactly what you'd expect. If you don't want to wait for a realtor to sell your house months and months away, You can count on Open door. I recommend it 10 out of 10.”

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(Tampa) - Posted 2 years ago

Greg, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!

Posted 2 years ago

“I could not have been happier with OpenDoor. Customer service was very helpful and took what has always been a very stressful event, into a seamless experience where was able to move at my pace with out being rushed …in the end I was very pleased that I could buy back an extra week for free and it was very helpful due to last minute changes in my travel”

Helpful Report

Posted 2 years ago

We are very happy to hear this, Chris! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“We were very impressed with the team of Brandon Toles and Patricia Bell. The whole experience was more than we imagined. We wanted a hands-off, no-showing sale of our home and Opendoor gave us that exactly. We were impressed with the team and how they worked with us. Their professionalism was above reproach. We were kept in direct communication the entire duration of the process. All the best in your business Opendoor, we are fans for life y'all. Richard & Cindi Chase”

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(Dallas) - Posted 2 years ago

Thank you very much for sharing your story, Richard! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.

Posted 2 years ago

“Opendoor made this process so easy and convenient. Ms Lakesha and Ms. Cynthia were awesome. If you had any questions they answer all calls anytime they are working. Most importantly they returned your calls every time and we’re funny and polite. I will definitely work with them again. Thank you ladies of opendoor!!!!”

Helpful Report

Posted 2 years ago

Rodney, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“We began as skeptics and ended up selling to OpenDoor. Their offer was competitive, not insulting. The amount sought for repairs was regrettable but also fair. Obtaining a final offer allowed us to effectively search for a new home while knowing the equity math. The online tools were intuitive. Staff responded promptly through a variety of means (email, text, calls). We do not plan to sell a home anytime in the near future, but would not hesitate to consider Opendoor's services.”

Helpful Report

(Houston) - Posted 2 years ago

Thank you for supporting what we do, Jonathan, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 2 years ago

“This review is mostly negative because Opendoor offered so far below market value it was almost insulting. The last offer I received from Opendoor would net me about $625,000. This was for a house that was 100% ready to go on the market (professionally cleaned, all repairs and touch-ups completed, landscaping and painting completed, etc.). My agent created an off-market listing and the house went under contract for $842,000 with an approximate net to me of $795,000. So by not using Opendoor, I stand to make well over $150,000. Maybe their algorithm just didn't work in my neighborhood. I will say that the people I worked with over the phone and in person were very friendly and helpful. Other than an offer that wasn't even close to market value, the process was easy the communication was good. A little more history. The initial offer from Opendoor was maybe 6 or 7 months ago and came in around $800,000. This was in line with the market at the time, but I just wasn't quite ready to sell. A few months later (Oct timeframe) I received another offer, but this was around $700,000. When the house was finally ready to go on the market in early January, I received another offer, but this one was close to 680,000. The day after I went under contract for $842,000, Opendoor refreshed the offer for $670,900 but after closing, 5% service charge and repairs(?) the net to me would be just under $625,000 compared to the $795,000 I am currently estimated to receive under the existing contract.”

Helpful Report

Posted 2 years ago

Your feedback is valuable, thank you for sharing with us. Please contact us at contact@opendoor.com with your name, property address, and the details of your experience so we can investigate the issue further.

Posted 2 years ago

Opendoor is rated 4.4 based on 3,367 reviews