Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,361 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were patient and they explained things clearly to understand I give a 5 star rating”

Helpful Report

Posted 9 months ago

Thanks for spreading the word about Opendoor, Gerome, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 9 months ago

“Customer service was top tier! They were quick to answer any questions and concerns that I had. I’m telling all of my family and friends about my experience! It was easy and stress free.”

Helpful Report

Posted 9 months ago

That’s amazing to hear, Stephanie! Thank you for your kind words and for trusting Opendoor with such an important life decision. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 9 months ago

“I initiated contact with Opendoor in early January (around the 9th). They sent someone to confirm the square footage the next day so they could provide the quote. On Jan 17, I asked for an update on my offer. On Jan 24, I asked for another update on my offer. On Jan 25, Ashley sent me a small screen shot with very little details about my offer. I also asked that she not use my Gmail account and instead use my work email. No response. Feb 21, I get the official finalized offer. It took 6 weeks and multiple requests. I also know that MY offer was sent to OnePath realty. WHY DIDN'T YOU SEND MY OFFER TO ME? After reviewing the official offer, WHICH TOOK 6 WEEKS, they're deducting $7225 for "repair costs" but don't explain how these funds will be used. My house is immaculate and well-kept. There is nothing to repair so what is this deduction for? Opendoor is a joke. I honestly have no idea how they are in business.”

Helpful Report

Posted 10 months ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 9 months ago

“I have just figured out how opendoor works. I used them in the past and was pleased with them. They gave me a good offer but then I realized that they were chipping away at the offer with work that had to be done and I had to use their contractors so they just deducted that from the offer amount. It would have cost me much less if I had done the work on my own or hired other to do it, but I was in a crunch and had to go with them. I decided to use them again since I was receiving numerous advertisement in the mail from them. I figured that since my house was only five years old and had need for very little work to improve it, they gave me a fair offer so I was going to pursue it. I scheduled the video conference with them, but I then uploaded videos of my house. It was ten minutes before I was to have the video conference with them that they called me and told me they no longer buy homes in Gated Communities that don't have a guard. My guess is that when they saw the video of my house they realized they would not make all the extra money from the purchase because there was very little work that they would have to do in the house and would not make as much money. I could be wrong but that's my guess. They knew from the very beginning that I lived in a Gated Community. Be cautious when dealing with them.”

Helpful Report

Posted 10 months ago

Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to support@opendoor.com?

Posted 9 months ago

“Fast, courteous, friendly, good price on house.”

Helpful Report

Posted 10 months ago

Thanks for spreading the word about Opendoor, Shirley, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 9 months ago

“It’s not a good experience with open door. Wasting your time and get nothing. Talking more than action. Not straight forward.”

Helpful Report

Posted 10 months ago

Dan, thanks for taking the time to share your feedback with us. Could you please email resolution@opendoor.com with your name, property address, and experience details? We will review and get back to you.

Posted 10 months ago

“Opendoor was amazing. I can’t believe how easy the entire process was. The other companies I talked to wanted me to do all the work and they collected the fees. With Opendoor, Allison and the title company did everything. Now I am off to Nashville to be with my new grandbaby!”

Helpful Report

Posted 10 months ago

We are very happy to hear this, Susan! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 10 months ago

“Open door will lowball you up to 30% below market value. Dont use this service unless you are desperate to sell. We were lowballed over $100k below asking price and comps. Of course we did not sell and decided to stay in our home. If you decline their offer, they will sell your data to investors and you will we greeted by thousands (not kidding, thousands) of phone calls from investors hoping to rip you off. STAY AWAY UNLESS DESPERATE AND YOU DONT CARE ABOUT YOUR EQUITY”

Helpful Report

Posted 10 months ago

“They are professional but when it comes down to it they squeeze customers to maximize their profits. I went this route due to time constraints. I was offered 253k while the estimated value was 273k. They also said the home needed 19k worth of repairs. Let's not forget about the 5% fee they charge regardless. I recently saw the home listed for 300k and what looked like very minimal repairs done to the home. Opendoor carpet cleaned the carpet they said needed replacing. Corrupt organization maximizing profits at the customers expense. Would not go this route unless last resort.”

Helpful Report

Posted 10 months ago

Your feedback is valuable, thank you for sharing with us. Please contact us at support@opendoor.com with your name, property address, and the details of your experience so we can investigate the issue further.

Posted 10 months ago

“Easy process, great customer service”

Helpful Report

Posted 10 months ago

Thanks for spreading the word about Opendoor, Jen, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 10 months ago

“Opendoor truly made the selling process quick and simple. I was not interested in listing with a realtor nor having people coming and going from my home for viewings. For me, Opendoor was exactly what I needed. I was offered a fair price and I felt comfortable accepting their offer. I would recommend Opendoor when you want to avoid the hassles of listing, hiring a realtor and viewings.”

Helpful Report

Posted 10 months ago

We are very happy to hear this, Mill! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 10 months ago

“AAA Genuine 100% Excellent company to deal with. Great communication all the way from start to finish This team is excellent Fast Excellent offer Very professional Could not be happier Every home seller should use Open Door ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 10 months ago

That’s amazing to hear, Wayne! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 10 months ago

“Uploaded information about my house that I am planning to sell. The house is located in the Richmond area. They sent the initial offer and set up a video meeting. Received text messages and advertising emails prior the video meeting. Gabby came on the meeting and informed me that they are currently not purchasing homes in the Richmond area. I have no issue that they do not want to purchase the home, but they should not of brought me through the process, if they are not looking to purchase homes in the Richmond area. We both could have saved time. Update: called customer service and they said they ARE making offers in the area. Open door is looking into the issue?”

Helpful Report

Posted 10 months ago

Thank you for reaching out, your feedback is a gift, and we would love to learn more. Please contact us at resolution@opendoor.com with your name, property address, and your experience details so we may look into it further.

Posted 10 months ago

“Excellent communication, easy process. Good company.”

Helpful Report

Posted 10 months ago

Lilliam, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 10 months ago

“honest upfront and to the point. I needed to move fast on a home purchase and the ability to pick a closing date and get paid to move into my next home was awesome. The money from the sale was in my account the next day after signing with notary who came to me with all paperwork and witness. The convenience is unmatched.”

Helpful Report

Posted 11 months ago

Thanks for spreading the word about Opendoor, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 11 months ago

“Opendoor worked out perfectly for us and our situation. Communication was top-notch! Our Experience Partner was always available by phone, and promptly returned emails. We had the timeline needed to get into our new home. The offer, acceptance and checkout all went super smooth. Everything was explained well, with full transparency. There was built-in value in using Opendoor, and we recommend them over traditional real estate services.”

Helpful Report

Posted 11 months ago

That’s amazing to hear, Blake! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 11 months ago

“I just wanted to sell my home asap without dealing with showings and all the hassle that comes with it. This process was straightforward. They’re upfront about their pricing and fees so any surprises were minimal. My experience partner Tim Wiel was excellent to deal with”

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Posted 11 months ago

“Opendoor made the whole process so simple. Hassle free with no showings or repairs to be done prior to selling. Cory was great at communicating and answering any questions as was Gwen at OS National. I would highly recommend!”

Helpful Report

Posted 11 months ago

Kristine, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 11 months ago

“Very positive experience from initial quote to closing. There were no surprises. Everything was explained well. Very convenient. We closed with Opendoor on the house we were selling, closed the next day on our new home, and moved from one house to the other.”

Helpful Report

Posted 11 months ago

Bernard, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 11 months ago

“Opendoor was great throughout the whole process. They were always available and responsive to all our concerns. Stefan Stobbs was excellent as our representative as was Kellie Mabry from OS National. We couldn’t have asked for a better experience in selling our home. I, without a doubt, highly recommend Opendoor to everyone looking to sell their home.”

Helpful Report

Posted 1 year ago

We are very happy to hear this, Eddie! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

Opendoor is rated 4.4 based on 3,361 reviews