Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,367 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

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“I contacted opendoor to get an offer on my townhome. They looked at several comps, including a townhome just a couple of doors down that had the same layout as mine.. They gave me a valuation that was 20k less than my neighbor sold for. On top of this, they took out 10% for seller fees, So the amount that I would net would be so far below the market value that it was just laughable (~50k). I'm glad that I didn't go any further with them.”

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Posted 5 years ago

Paul, Sorry to hear this, and thanks for taking the time to share your feedback with us. If you would like to please email community@opendoor.com with more information about your experience and the property address so we can better understand how our teams can improve.

Posted 5 years ago

“We are buyer submitting offer since Dec 23 till Jan 5 before we had it executed. The seller side only wanted us to do this and that and they do not even put their own contact info on the contract but required us to do. We asked for repairs since Jan 8 but now Jan 14 still have no answer. The worst buying experience.”

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Posted 5 years ago

Hi Medina, sorry to hear that this was your experience with us. We always strive to provide a stress-free, positive experience with Opendoor, but if we've fallen short, we want to look into it. Could you please reach out at community@opendoor.com so we can investigate? Thanks a lot!

Posted 5 years ago

“Entire process start to finish was very easy, stress-free and transparent. I found the financials very good, the numbers we came up with were a bit higher than what Opendoor quoted but still very competitive. The offer and assessment process was well streamlined, professional and reasonable. We were very happy overall. Highly recommend!”

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(Phoenix) - Posted 5 years ago

We're delighted to hear you've had a good experience with Opendoor Andrew. We appreciate you spreading the word about Opendoor!

Posted 5 years ago

“Buyers, don’t waste your time. They won’t do a home warranty or termite bond. They said the repairs on our inspection were not repairs but “conditions” and offered pennies. It was a complete waste of our time. I will never, ever put an offer on an Opendoor home again. They should be transparent about selling as is.”

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Posted 5 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 5 years ago

“Don't sell your house with opendoor. They are such ripoffs. They took 9% out for fees and repairs. They come in and find the tiniest things wrong and take more money out and then when its listed they didn't even repair what they took out of money. If you want to give away your home sell it to opendoor. Theres a special place in hell for rip off companies like this.”

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Posted 5 years ago

I’m sorry to hear your experience with Opendoor was less than stellar. Your feedback matters to us. Please email community@opendoor.com with more information about your experience and the property address so our team can learn more.

Posted 5 years ago

“Opendoor's app makes it easy to search homes and tour them in person. No pushy realtors, so I could shop on my own. Making an offer was simple, straight forward and I got excellent advice from the agent I worked with. I am very happy with Opendoor and would choose it over using a regular real estate agent any day!”

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Posted 5 years ago

Laura, Thanks for the positive feedback and we appreciate you spreading the word about Opendoor! 💙

Posted 5 years ago

“They just take advantage of people and make it sound like it's to their benefit but it's not cuz if your house is valued about a half a million dollars they're going to offer you about 3:50 and then there are eight or 9% fees on top of that so you're really taking a losing situation”

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Posted 5 years ago

“Recently bought a house from Open Door. Mailbox was broken, as in someone hit it before we went to closing. They said they were going to fix it. Their idea of fixing it was putting some rocks around the base to hold it up. Clearly it needed to be replaced. After several attempts to contact Open Door we have had no response and still a broken mail box. I Think people should do the right thing and stand by their word. AS THEY DID NOT. Beware new buyers...... DO NOT take their word for it. Don't sign on that dotted line until they have held up their end of the deal.”

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Posted 5 years ago

We're sorry to hear about your experience. Please reach out at community@opendoor.com so we can investigate.

Posted 5 years ago

“The overall experience selling to Opendoor was simple and streamlined. The offer request process was straightforward and very fast. The offer was definitely inline and competitive with market rates. Being able to secure a guaranteed buyer so quickly without dealing with listings and showings was a great benefit for us. The request for repairs after the home inspection were also reasonable. Also being able to specify the closing date and the late checkout option made the entire moving process a lot easier and convenient.”

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(Las_vegas) - Posted 5 years ago

Amy, great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Posted 5 years ago

“Opendoor is an awesome company to work with. They far exceeded our expectations. We both sold and purchased our new home through Opendoor and they were great to work with through both. We had to move our closing date 4 times through the process and they made this so easy it was amazing. Their original offer on our house was great and getting money back on bother the sale and purchase only made it better. I feel we can out ahead than if we used the old route of using a standard realtor. I tell everyone I can about our wonderful ecperiexperience.”

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Posted 5 years ago

Christopher, This is great to hear! Thank you for supporting what we do and happy to hear you've had a great experience with us.

Posted 5 years ago

“Fast, friendly and efficient! From first inquiry to closing in only 3 weeks. Knowledgeable team with a easy to follow step by step process defined on Opendoor website.”

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(Raleigh) - Posted 5 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Dwight.

Posted 5 years ago

“After receiving mailers from Opendoor, I decided to request an offer to sell my home. Within 24 hours, Opendoor contacted me with a surprisingly fair offer, and it was very much inline with recent sales in my neighborhood. I accepted their offer, and the Opendoor magic began. These folks are unbelievably fast and efficient! The day after accepting their offer, Opendoor's title company was in contact with me. Though the entire sale could have been completed in about 21 days, they offered me the chance to close after the holidays, which I accepted. The entire process was very smooth and stress-free from start to finish, and I did not have to deal with real estate agents bringing people into my home! I would definitely recommend, and use Opendoor again in the future. A++++”

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(Jacksonville) - Posted 5 years ago

So glad to hear this Willie. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 5 years ago

“good offer smooth transition no issues at all”

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(Atlanta) - Posted 5 years ago

That’s fantastic to hear Denver, thanks for sharing your experience with us.

Posted 5 years ago

“Customer service was amazing, title company was amazing! Fair and quick transaction relieved so much stress of a typical house sale.”

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(Las_vegas) - Posted 5 years ago

Thrilled to hear that Todd. Thanks for the positive review! We wish you all the best in this next chapter!

Posted 5 years ago

“They changed the family carpet and the carpet on the stairs, so we asked that they shampoo the rest of the carpets since they were covered with pet urine. They told us that they would have the carpets shampooed, but instead they sprinkled the carpets with carpet powder and vacuumed it.”

Helpful Report

Posted 5 years ago

Thanks for letting us know about this. This is not the experience we strive to deliver at Opendoor. Please reach out at community@opendoor.com so we can look into this matter!

Posted 5 years ago

“We were excited but nervous reading reviews . We made a good offer , pre approved , conventional financing and $ down on a house close to ours which we sold to my son . We are downsizing as kids are grown but there were no offers in 2 months and as soon as we bid they sent the email to people as discussed . The next morning they said we have offers so biggest and best by 2pm today . We gave our best fair offer but our realtor has received email saying their reviewing offers . Seems fishy the timing but I'll guess we'll see . Not expecting much honestly from what we've seen so far .”

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Posted 5 years ago

David, thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 5 years ago

“We have three kids and would not have been able to stage our home. Opendoor made selling our home easy and hassle free. Opendoor also worked with us when we decided to build our home using a construction company. They gave us an extended closing we would have not have had through the traditional selling/buying process. Finally, Opendoors offer was competitive. I dong feel shorted and even had Opendoors offer vetted by three different realtors. Each said Opendoor’s offer was among the most likely outcomes we could expect when selling our home.”

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(Portland) - Posted 5 years ago

So glad to hear this Derek. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 5 years ago

“The company did not live up to our family's expectations. They promised that their evaluation would be fair and based on the market and other home selling prices. So our house is valued at 403K, yet they come up with an offer of 373k without even looking at the upgrades that are in the house. I am outraged with their offer and it is unjust to a customer. We thought that Open Door would be a better alternative to people coming into the house all the time. I would never reccomend this company to anybody.”

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Posted 5 years ago

“I recently bought a home from open door, it was the worst experience I ever had,they refused to do some repairs in the home nothing major so they offered to credit me for the repairs but never did,not only that escrow took there sweet time recording our deed,2 weeks after the house hadfunded.WHAT A JOKE!! I will NEVER refer them to anyone.”

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Posted 5 years ago

We're sorry to hear this, Lisa. We work towards making the Opendoor experience a good one, and whenever this is not the case, we want to make it right. Please reach out at community@opendoor.com with your property address so we can help you with this matter? Thanks!

Posted 5 years ago

“They offer rip-off price, and the agent was very rude. The worst is that they sold/distribute my contact info to other realtors. Stay away.”

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Posted 5 years ago

Robin, thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 5 years ago

Opendoor is rated 4.4 based on 3,367 reviews