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Opendoor Reviews

4.4 Rating 3,349 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
They will screw you and give you the daily run around, telling you what you want to hear. Stayed two days after closing, they advised it was free. However that is a lie. Opendoor keeps 2,000 dollars. They request pictures on the move date. All my pictures were perfect and Opendoor stated so. I am still waiting on my $2,000 Opendoor stated was released, daily call prove otherwise. I just filled a complaint with BBB.
Helpful Report
Posted 2 years ago
We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?
Posted 2 years ago
5 great customer service and very responsive
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(Riverside) - Posted 2 years ago
Charles, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 2 years ago
This ended up being easy for me, I had a lot of fears but Dora helped me through it
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Posted 2 years ago
Thank you for supporting what we do, Harry, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 2 years ago
Great experience after a very rough last couple of years… Opendoor’s offer for my home was extremely fair considering I wouldn’t have to worry about repairs and wondering if the deal was going to fall through in the middle of escrow. Terrance Wright was amazing in helping me through the process. Maybe I could have received a bit more from f I’d put it on the market, but I’m positive it wouldn’t have been worth it
Helpful Report
(Riverside) - Posted 2 years ago
We are very happy to hear this, Ernest! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
Opendoor was the best possible choice we could have ever made. We had looked at one or two other similar sites, but in doing our research every result in our search kept telling us that Opendoor was the best, and we have to say that we were NOT disappointed. They have made the process as smooth and seamless as you could imagine. Their offer was more than competitive to some others we looked at, and the ease with which the whole process proceeded has convinced us that if we EVER decide to sell again, we would definitely be looking to use them again. Opendoor and the partners they work with on the various aspects of the process were all professional and timely and VERY helpful as we hat LOTS of questions because we had never gone through anything like this before. If you choose to use them, you won't be disappointed either.
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(Dallas) - Posted 2 years ago
That’s amazing to hear, Lynn! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 2 years ago
Open Door was “honest” and easy
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(Dallas) - Posted 2 years ago
Hi Linda, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 2 years ago
Our experience was awesome! Opendoor made the entire experience smooth and easy to navigate. I cannot say enough good things about Rylee Johnson she was available 24/7 with all the answers true professional!
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(Jacksonville) - Posted 2 years ago
Janice, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 2 years ago
We were given an offer for our house within 24 hours. The offer was good and we were able to close in a reasonable amount of time. I have to say that Erik was very helpful in closing the deal. Thanks Opendoor!
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(Riverside) - Posted 2 years ago
We are very happy to hear this, Toni! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
The entire process from start to finish was rather quick and stress free. Being able to sell my house without having to put it on the market and prep/show it was very convenient. The team at Opendoor worked very quickly and diligently to streamline an otherwise lengthy and tedious process. Opendoor was the perfect solution for my needs considering I needed to sell quickly with as little hassle as possible.
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(Greenville_sc) - Posted 2 years ago
Seven, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 2 years ago
Great customer service and very easy process.
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(Denver) - Posted 2 years ago
Amey, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 2 years ago
Opendoor made the process of selling my home so easy and so much more stress free.
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(Las_vegas) - Posted 2 years ago
Thanks for spreading the word about Opendoor, Courtney, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 2 years ago
Worst experience ever…you can tell their company is in a pinch to make money with crashing stock price. 2018 home with a rusted hvac system and they would not drop the price or replace the system. Please stay away from open door. I’m not the only one experiencing these issues either. Looks like they have fake reviews on their website as well.
Helpful Report
Posted 2 years ago
We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.
Posted 2 years ago
My mother left me a house. I was going to sell to opendoor. I sent pictures and texts. They said the house was great and would contact me soon about an offer. No calls or texts for a couple of weeks, I decided to list with a local Realtor. She had a showing 15 minutes after getting a key. Four showings yesterday and two scheduled for tomorrow. Don't waste your time!!! List with a local professional.
Helpful Report
Posted 2 years ago
Thank you for reaching out, your feedback is a gift, and we would love to learn more. Please contact us at resolution@opendoor.com with your name, property address, and your experience details so we may look into it further.
Posted 2 years ago
Great experience overall and super fast.
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(Dallas) - Posted 2 years ago
Hi Cole, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 2 years ago
Good, really easy to work with. Would highly recommend.
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(San_antonio) - Posted 2 years ago
We are very happy to hear this, Mary! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
It was a smooth process.
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(Atlanta) - Posted 2 years ago
Hi Cindy, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 2 years ago
Professional and thorough, making sure to process all details while keeping me informed.
Helpful Report
Posted 2 years ago
Thank you for supporting what we do, Brian, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 2 years ago
We love Opendoor! Both, selling AND purchasing a home has been a breeze thanks to this amazing company of the future-now! The fast response and patience of the experience partner,the convenience and approachability of the show agent, the fantastic advantage of being able to visit homes unlocking through the app…not enough space to describe how satisfactory was to deal with Opendoor. Highly recommend it to friends and family, and every other person that cares to hear me.
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(San_antonio) - Posted 2 years ago
We love hearing stories like yours, Maria! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!
Posted 2 years ago
My wife and I needed sale our fast without the hassle or back and forth with buyers. We received a fair and final offer on our home within 3 days! This was very helpful because of the home we wanted already had a few offers and we needed to place our offer. Being able show our home is under contract and a fair offer on our new home we got our dream home. I cannot say enough about the hassle free process offered by opendoor. All advisors were always on demand and consistently updating on the process of the sell. Thank you Opendoor!
Helpful Report
Posted 2 years ago
Charles, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 2 years ago
Opendoor bought a house and put it right back on the market without any updates for way above market value (85k more than they paid for it 2 months prior). They misrepresented a 2 bedroom house, calling a hallway the third bedroom, which was obviously non-conforming on inspection. The house had extensive health and safety issues including dangerous electrical work and a non-functioning sewer. When we send inspection objections, they countered with an $800 credit and denied any further professional assessment. We pulled out of the contract and feel like we really dodged a bullet with that lemon of a house. We previously put in other offers with houses with them that had been sitting on the market and they denied any offers below their overpriced asking.
Helpful Report
Posted 2 years ago
We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.
Posted 2 years ago
Opendoor is rated 4.4 based on 3,349 reviews