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Opendoor Reviews

4.4 Rating 3,349 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
Selling ny home through Opendoor was the best experience. I had the best Opendoor representative you could ever have. Opendoor provided step by step instructions and followed up with any questions you might have. Don't want to forget Opendoor's flexibility with timinig, etc.
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(Atlanta) - Posted 2 years ago
We are very happy to hear this, Eva! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
The process was exactly as advertised. Selling your home can be very stressful. I was prepared for a lot of back and forth. To my surprise each time I received a phone call it was to ask if I needed anything and what the next steps were. It was the smoothest transition I have ever experienced. Please keep up the outstanding work.
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(Atlanta) - Posted 2 years ago
That’s amazing to hear, Michelle! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.
Posted 2 years ago
Open door was the perfect match for me and my family
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(Dallas) - Posted 2 years ago
We are very happy to hear this, Samone! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
Bought house thru Open, as they are prime source in Georgia. Some problems: 1. Assigned a Buyer's agent, & a Closing Attorney. One MUST use their Closing Attorney. 2. They tried, Attorney's office told us Title Insurance is required in GA. That is not true, if buying for cash. But the required Title company with Open's attorney, is a Title Company that is owned by Open! 3. Open apparently knew that the hot water heater did not work, nor the dishwasher. But the hot water heater used natural gas, & inspection report said they smelled possible gas leak. Open refused to repair. The gas company later confirmed the leak. 4. Found massively high mold count, which so far has cost us almost $5,000 to remedy. 5. Open, the Buyer's agent, & the attorney, were either slow to respond, non-responsive, or provided erroneous info. Above just the highlights, but I've gone out of my way, to discourage others from selling to, or buying from OpenDoor
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Posted 2 years ago
We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.
Posted 2 years ago
I would highly recommend Opendoor! It was seemless and I was kept informed through the entire process. Everyone was so nice and very helpful.
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(Dallas) - Posted 2 years ago
Steve, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!
Posted 2 years ago
They answered questions and concerns quickly I lived 150 miles away from the property I sold and I only had to make one trip Almost everything was electronic
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(Phoenix) - Posted 2 years ago
Thank you for supporting what we do, Sue, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!
Posted 2 years ago
Probably the easiest home selling experience I have ever had!! Smooth transactions, on time closing, easy process.
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(San_antonio) - Posted 2 years ago
Hi Joseph, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 2 years ago
I contacted open door just out of curiosity and it changed my perception of them when they made me an offer that was actually more than my asking price. I kept waiting for a catch but turns out the contract was 100 percent legit and the process and closing was simple and fast. My agent Anthony answered every call and text I sent within minutes.
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(Atlanta) - Posted 2 years ago
Thanks for spreading the word about Opendoor, William, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!
Posted 2 years ago
I used Open Door for the first time and I was so impressed! The person who contacted me after I made an offer was so helpful! Sascha made my experience great! Thank you Open Door for all of the assistance with my purchase! Because you all gave me an option for a Cash Offer I was able to purchase my new home in this market of making “best and final offers”. I have already recommended Open Door to friends!
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Posted 2 years ago
That’s amazing to hear, Angela! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.
Posted 2 years ago
Nice easy project. Walked around taking a video. Said what I expected to sell for. Received an offer within 2 hours that was $1200 under what I thought. I accepted the offer, filled out the paperwork, emptied the house, got paid. Easiest I ever did. Friendly, helpful people. No pressure. I recommend this company.
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Posted 2 years ago
Chuck, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!
Posted 2 years ago
Opendoor was great. It really does what it says. Easy and fast. Dillon Sinclair and Mary Rotach made this process very easy. Would highly recommend to everybody.
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Posted 2 years ago
We are very happy to hear this, David & Kellie! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
OpenDoor purchase didn’t happen because during the inspection period multiple safety and functionality issues were discovered (in excess of 30 items). Estimates were obtained and the cost to remediate was $58,000. Inspection report and invoices were provided to OpenDoor, and they offered a $2500 credit. Very disappointed with OpenDoor. And, will not view another OpenDoor home based on this experience. Buyer Beware.
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Posted 2 years ago
We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?
Posted 2 years ago
I would recommend Opendoor to anyone. The entire process was very easy, and the offer was great. We went to Zillow first, then switched to Opendoor because Zillow refused to perform their contract. Opendoor's offer was so much better we truly regret wasting our time with Zillow. Don't make the same mistake we did. If you wanted an easy sale with a great offer, Opendoor is the only option! (When Zillow decided to cancel our contract, they offered only $2K for our trouble. On top of that, they failed to deliver the funds. The alleged incentive was only to get you to sign their agreement to cancel the contract, but they did not intend to pay at all. My contract was canceled in December of 2021, the promised $2K never arrived. Even after I called everyone involved for 2 months, I finally receive a payment of $1K in February of 2022. Zillow does not honor their promise. Please proceed with extreme caution with you choose to work with them.) I worked with Opendoor with a wary heart based on my experience with Zillow. They have surprised me pleasantly at every turn. I just can't stop telling my friends and family about them. Thank you, Opendoor!
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(Los_angeles) - Posted 2 years ago
We love hearing stories like yours, Janet! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!
Posted 2 years ago
Simple, straightforward process extremely helpful customer service personnel made for a very positive experience. We would highly recommend Open door to anyone wanting to sell their home
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Posted 2 years ago
Zygmunt, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 2 years ago
Simple, straightforward process coupled with extremely helpful customer service personnel made for a very positive experience. We would highly recommend Open door( and have) to anyone wanting to sell their home
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(Charlotte) - Posted 2 years ago
That’s amazing to hear, Conrad! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.
Posted 2 years ago
Unbelievable how quick and easy their process was. Very professional reps hold your hand every step of the way and keep you informed. I closed in 2 weeks and even the closing was only a 20 minute process. They offered a fair price and little to no closing costs. There were no last minute charges, etc. And your funds (if wired) were in your bank within a few hours. Top notch service. Honestly can't think of a single complaint. Thank you folks.
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Posted 2 years ago
We are very happy to hear this, Eric! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
Just closed today. From start to finish this was the easiest process ever. They were professional knowledgeable and even worked with me when I got sick. Lori Nelson was fantastic to work with from the first phone call. She was quick to respond and always there to help while continually keeping me informed. Will use them again.
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Posted 2 years ago
Laurence, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!
Posted 2 years ago
Opendoor brought my home and my final offer was absolutely fair I didn't have to make repairs nor did I have perspective buyers in and touring the home, I loved that they cash backed my offer on the purchase of my new home allowing me to close on my new home simultaneously with the sale of old home.
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(Atlanta) - Posted 2 years ago
Mildred, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 2 years ago
Dom was very easy to work with and always prompt with any questions we had.
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(Orlando) - Posted 2 years ago
Colette, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 2 years ago
Neither my wife nor I thought it could be so easy, stress-free, and at the same time rewarding, to sell our home through Opendoor, but to our amazement and peace of mind, it was. And let us stress, stress-free, stress-free,stress-free.
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(Los_angeles) - Posted 2 years ago
Thanks for spreading the word about Opendoor, Jack, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!
Posted 2 years ago
Opendoor is rated 4.4 based on 3,349 reviews