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Opendoor Reviews

4.4 Rating 3,367 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
They give you a high price ,and waste your time and call a few days later and say due to the fire in the hills near your house we can't buy it . I would go with a Real Estate agent for sure !!! F Grade !
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Posted 5 years ago
The whole process when smoothly. We went with Open Door to avoid the hassles of dealing with showings and all the other things that go along with selling a home.
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(Houston) - Posted 5 years ago
Very professional & proactive. They made this process so easy by communicating each step of the way. I highly recommend them!
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(Dallas) - Posted 5 years ago
I can’t tell you how much easier this has been than going the traditional route to sell our house. The move is stressful enough without that added worry. And thank you for being flexible about the closing. Open Door has been wonderful to work with.
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Posted 5 years ago
That’s fantastic to hear Susanna, thanks for sharing your experience with us. 💙
Posted 5 years ago
I have nothing but good things to say about Opendoor and the process of selling my house from beginning to end. I received a very competitive offer from Opendoor for a house that was my primary residence in Atlanta, GA but became a rental property. Communication with Opendoor was never delayed. Calls and emails were promptly returned. Specifically, to Alex C., Jessica P., and Adrianne W. in the Atlanta office, and Michael M. And Adam E. at O'kelley and Sorohan, Attorneys at Law. These rock stars did not miss a beat. My closing was out of state. The mobile notary met me at work in NC around 4:30 p.m. Monday to sign closing documentation. I am writing this review on a Wednesday night and my disbursement has already been wired to my checking account. The efficency and ease of selling through Opendoor is unnerving. But, trust and believe, it is the real deal.
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Posted 5 years ago
That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Sonya.
Posted 5 years ago
Open door made the process of selling my home an easy smooth process and save me a lot of time and stress.. Would definitely come back to them again if I need to....
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(Houston) - Posted 5 years ago
Opendoor made selling my home hassle free. They are very professional and make it easy step by step of the process. Everything was by email, on the phone with one inspection and walk thru before going to sign the closing papers. The proceeds were in my account the next day. I highly recommended it.
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(Raleigh) - Posted 5 years ago
My transaction with Opendoor was seamless and better than expected! I had no surprises and was thrilled with every step of the process. Thank you Opendoor!
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(Charlotte) - Posted 5 years ago
Amazing. So simple and fair price. No hassles. No showings. Still can't believe it's sold.
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(Jacksonville) - Posted 5 years ago
Before we put our home in the market we decided to give Opendoor a try, they gave us a excellent higher than the zestimate offer. They came in for the inspection and got back to us with a fair repair assessment. As a military family, we told them we would need to leave by certain date and they accommodated to us. Everything went exactly as they told us it would, we couldn't believe our house was sold and everythibg was so simple.
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Posted 5 years ago
Dereck This is great to hear! Thank you for supporting what we do and happy to hear you've had a great experience with us.
Posted 5 years ago
Selling our home through Opendoor is the 21st century way of doing it. It was completely hassle-free, stress free. The team at Opendoor was available and easy to communicate to. They had every option for making the home sale as smooth as possible. I would highly recommend Opendoor to anyone who wants to sell their home without the stress of repairs/cleaning/showing and uncertainty.
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(Austin) - Posted 5 years ago
Everything about this closing and sale was "open book". I had read so many reviews of how it would seem fair until you started getting "nickel and dimed" about everything, including suggested repairs. However, none of that occurred with us. The suggested repairs were mostly handled by us and we got credit for them and an adjusted return from the closing proceeds. Lisa was very communicative with us and the correspondence between them, us, and the office of the closing attorney was seamless and timely. I would DEFINITELY recommend Opendoor to other individuals (in fact, I have already done so to two of my co-workers that are considering selling their homes in the near to not-too-distant future, already)!.
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(Raleigh) - Posted 5 years ago
Extremely low offer that was well below market, and then they wanted to take an additional $19,000 off that for a "processing concession." Net of it all was a final offer than was nearly $10,000 below what we paid for the house three years ago in an area with property values that are growing well above the national average. I get that they need to make their money somehow but it's like these guys took a lesson from Pawn Stars on how to make insultingly low offers. Would not consider using them again.
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Posted 5 years ago
Tim, I’m sorry to hear your experience with Opendoor was less than stellar. Your feedback matters to us. Please email community@opendoor.com with more information about your experience and the property address so our team can learn more.
Posted 5 years ago
The price we got was right in with what others in the neighborhood were selling for. The amount taken for repairs was reasonable. We had to do almost nothing. They took care of everything. We got to the closing attorney's office - ten minutes from home - right on time at 3pm. The attorney was waiting, and we went right in. Twelve minutes later we left. It was completely painless.
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Posted 5 years ago
This is great to hear! Thank you for supporting what we do and happy to hear you've had a great experience with us.
Posted 5 years ago
Offer was well below market value. Opendoor takes 10% of price right off the bat. I suspect that these positive reviews are not real.
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Posted 5 years ago
Scott, We value your feedback and take it seriously. Please email community@opendoor.com with more information about your experience and the property address.
Posted 5 years ago
We started the process in Late January 2019. Opendoor team worked with us to close the Home in the time frame we needed. We found a new home in March and we closed our home in April. Everything went very smooth. I referred our neighbors of the Opendoor and they too have started the process.
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(Portland) - Posted 5 years ago
Very easy, painless and smooth!! Everyone was very nice, friendly and courteous. I am glad I went with Opendoor rather putting my house on the market and waiting for someone to come along to buy it. I would definitely recommend Opendoor to anyone looking to sell their home and not wanting to deal with a real estate brokerage to help sell. They were very reasonable on everything they priced.
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(Atlanta) - Posted 5 years ago
This was the first time for my husband and I to sell a home. We had tried using a realtor, but it did not work for us. Using Opendoor was such a relief! The process was quick and we felt that it was in our hands to choose a closing date to fit our schedule. I would HIGHLY recommend using Opendoor. Hopefully Opendoor can expand in Houston for other sellers.
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(Houston) - Posted 5 years ago
Thank you so much for sharing your experience! We wish you all the best in your next chapter!
Posted 5 years ago
Buyers Beware! Open door guts the properties of fridge and all window coverings, which isn’t a problem until you bring In your new fridge and find out that the water to the ice dispenser doesn’t work...and you couldn’t test it because you didn’t have a spare fridge along for your inspection. I closed late on a Friday and called them on Monday and they said “too bad” you should have pointed it out during your inspection. I also had the false cabinet front under the kitchen sink fall off- it looked crooked and when I touched it, it came off in my hand along with a bunch of wood glue. It had been repaired with some ill fitting plastic brackets and wood glue. Open door puts lipstick all over the pug, and unless your inspector goes over that house with colonoscopy scope, you are going to be paying for plumbers and carpenters!! They refused to fix several issues that we did point out in the inspection and because I was in a hurry, I didn’t make them...now I wish I’d never heard of them!
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Posted 5 years ago
This business is not military friendly for one. The 8 to 9 percent commission takes about $20,000 or more out of your sale up front. It's way to high for what they say "assume the risk." Then the offer is below market value. So you lose $20,000 with the enormous high 8 to 9% commission then you lose another $10,000 to $15,000 on the offer of for your house its a true rip off. Good business model for making a profit. I would stay away from this place unless you are just desperate. Military member stay away not military friendly at all. I would give this business a negative review but the person that came out to look at the house was super nice. Also I would say watch the person looking at your roof and AC system. If not you'll end up paying for something. Not a good choice spend the time to show your house keeping additional $10,000 to $15,000 is worth doing that. You've been warned!!!
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Posted 5 years ago
Hi there, We truly appreciate your feedback. Our team actually has a lot of experience working with military families, we have found that the flexibility and certainty that the Opendoor process provides is a huge benefit. We do understand and respect your feedback and welcome any additional insights you would like to share via email to community@opendoor.com.
Posted 5 years ago
Opendoor is rated 4.4 based on 3,367 reviews