Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,349 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Opendoor has made the process of selling our home easy and stress-free! The closing date was flexible and we did not have to worry about the offer price changing in our purchase agreement no matter what the housing market condition was. We did not have to show our home and had plenty of time to move out. Our experience agents were very knowledgeable and helpful as well. This is the way home selling should be.”

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Posted 1 year ago

Angela, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 1 year ago

“Selling with Opendoor was a great experience for us! They offered a fair price without us having to do repairs, showings, or deal with the possibility of buyers backing out. The staff we worked with was friendly and very helpful with every step. Definitely would recommend to others!”

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(Columbus_oh) - Posted 1 year ago

We are very happy to hear this, Nicole! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“We had a great experience with Opendoor it was a very easy process. We got a fair offer on our home and were able to stay in our home till our new house closed.”

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(Riverside) - Posted 1 year ago

Candy, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“We went into contract with Opendoor in May of 2022 with a new home build completion in 2023. There was some stress as to see if Opendoor would honor their contract and they most certainly did. The Management team at Opendoor was wonderful to work with and very proffesional. I would recommend Opendoor to anyone selling their home.”

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(Phoenix) - Posted 1 year ago

Daniel, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 1 year ago

“The process of selling to Opendoor was seamless because of knowledgeable professionals. The price they offered me was fair and reasonable and allowed us to stay in our existing home while our new home was being constructed. This gave us time to sort through years of stuff and make appropriate arrangements to move without being rushed.”

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(Denver) - Posted 1 year ago

Thanks for spreading the word about Opendoor, Steve, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“This is my second encounter with open door. I’ve sold and purchased with them and during both the experience was a smooth and easy one. Highly recommended company.”

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(Jacksonville) - Posted 1 year ago

We are very happy to hear this, Shakita! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“Opendoor sucked me in with the promise of an easy process--they'd buy my house (albeit at a lower amount than if I took the time to get it with a realtor, but this would be easier) and I would buy a house that we viewed with Opendoor. Everything was a go until 2 days later when SUDDENLY Opendoor would not buy my house (2 days earlier, they would?!), which I have put a lot of money into in order to sell so it's not like it's a junk property, and the possibility of an assumption of the seller's loan was unknown (somehow agents wouldn't give info to the Opendoor people?). If the assumption didn't work, I was prepared with a pre-qual letter from the bank for which I work. I work in the mortgage loan industry and know how the loan process works in my area--well versed in it. When I wanted certain things in my offer, I was told that they would not work. I was told 5 due diligence days was typical. That's not even enough time to get an inspector out, let alone get a report from one. A realtor is supposed to present my terms to the seller, not tell me they won't work. It's not his decision to make. It's not Opendoor who is selling the house--it is the seller who is a private individual. I was prepared for the seller possibly telling me that my offer was too low--that's what negotiation is supposed to be for. I was NOT prepared for the realtor to not even give the seller a choice. Many consumer protection issues here, and since I work in loan compliance, I'm going to hit up the CFPB about this. Consumers need to be aware of the shadiness of this business model and how it is implemented.”

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Posted 1 year ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 1 year ago

“From the moment I met Chris Maynes on the video home tour, I knew he cared about my needs and would bend over backwards to get the sale of our home finalized as quickly and smoothly as possible. He took the time to understand our needs and emotional ties to our home of twenty-three years. The entire process was smooth and we are delighted to have engaged in a business transaction with Opendoor. Everything from fees to what to expect during the process was explained in detail up front. Would use them again!”

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(Atlanta) - Posted 1 year ago

We are very happy to hear this, Rick! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“I am so happy that I decided to sell my home with Opendoor! They make selling your home, stress and hassle free. The staff was so accommodating and understanding. I believe I received a fair offer on my home and I did not walk away feeling any regrets. The process in a whole was so organized and refreshing. I would recommend them to anyone who is thinking about selling their home.”

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(Atlanta) - Posted 1 year ago

Demetric, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Thanks for spreading the word about Opendoor, John, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Professional, friendly, readily available for questions and responds immediately, resolves glitches and keeps process on track , cannot say enough about our open door mediator Dora Munoz and Amber Stark from title company, closing was a comfort and ease of mind, thank you Opendoor .”

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(Indianapolis_in) - Posted 1 year ago

We are very happy to hear this, Billy! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“Open Door was a hassle free experience! They partner with an excellent closing company that makes the process seamless. The process is online which was a bit daunting for this 73 year old. But they were only a phone call away and helpful in every way. I did it easily! Open Door is a terrific company!”

Helpful Report

Posted 1 year ago

Marcy, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 1 year ago

“Had Open Door come out to a property we own. They came out and took some pictures that took about 10 minutes and gave us a low ball offer… next day got an offer for $50,000 more then what was offered to us.”

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Posted 1 year ago

Your feedback is valuable, thank you for sharing with us. Please contact us at support@opendoor.com with your name, property address, and the details of your experience so we can investigate the issue further.

Posted 1 year ago

“Opendoor SUCKS. They quoted my wife and I an offer at $240k and gave my Real Estate agent an offer of $247k to lock in. Then they came to look at the house and only looked at the outside. They didn't go in the house at all. Then they told us they would offer $199k which is below what we owe on the house. They will give you an offer and then subtract repairs they THINK need to be made. You will actually be paying for repairs, not them. My guess is that most their reviews are from employees giving the company a 5 star rating. I could not find a way to write a google review on them.”

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Posted 1 year ago

Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to support@opendoor.com?

Posted 1 year ago

“They attempted to remove wall paper and the decided it was too much work. Therefore they painted over wall paper paste and wallpaper. Their response times to offers and changes were incredibly slow. Wouldn’t recommend working with them even if you loved the house (as a buyer) because they probably covered something up in the goal of selling for a profit.”

Helpful Report

Posted 1 year ago

Feedback like this is truly impactful and allows us to deliver world-class home buying and selling experiences. We would appreciate the opportunity to learn more. Feel free to reach out to us at resolution@opendoor.com with your name and property address. We look forward to hearing from you.

Posted 1 year ago

“My husband and I recently purchased our home through OpenDoor (September 2022). Even though we had an inspection and of course an appraisal (2 actually), they failed to tell us all of the plumbing/water damage and HVAC issues in the house. The prior owners smoked in the house, I found cigarette butts in the floor AC vents in the master bedroom and bathroom, showing that a true and correct inspection was NOT done. They DID tell us there was water damage on the floor in the garage - and that they had to fix it...the damage isn’t and was never on the floor, it’s on the ceiling, nothing was fixed. They decided to forgo telling us of the water damage underneath the kitchen sink cabinet which is causing the cabinetry to crumble, the sink itself leaks in so many places - above and believe the cabinet - that it just gets water everywhere when in use, one of the toilets is not even installed completely, the tile in our living room has began to bubble & break, clearly it was not installed properly. I emailed the company about these issues and they responded saying flat out that they would not speak to me, only to our realtor, which makes zero sense as the house is already in our names. I responded and asked why and they have yet to respond. DO NOT BUY OR SELL YOUR HOUSE THROUGH THIS COMPANY!!!”

Helpful Report

Posted 1 year ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 1 year ago

“This is an updated review. After I posted the last review, I was contacted by Opendoor, in which they asked me for my number. I gave it to them. They claimed they would look into the problem and give me a call back. I am still waiting on the call. So I am going to keep posting this review until I get a call back. Avoid Opendoor at all cost. They have the worst service imaginable. We moved into our home 2-3 months ago. And have since had considerable plumbing issues (to which they are responsible for). After having 5 separate plumbers come out, it was determined that the plumbing issues are a result of foundation repairs that were previously completed on the house. After reaching out to the foundation repair company, it was revealed that they had FAILED the plumbing test, and informed Opendoor, in order for them to repair the issue. This was not done. Opendoor swept it under the rug, lied on the documents they gave to us, and revealed that they had no knowledge of any plumbing issues. We have full intentions to take legal action if necessary, if Opendoor does not fix this. Now, they are ignoring any calls, and won't return any communication back to us. I completely regret using Opendoor and will never go back once this is resolved. IF this is resolved. Please do yourself a favor, if Opendoor shows up when you are buying a house, RUN.”

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Posted 1 year ago

“The entire process was seamless.”

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(Charlotte) - Posted 1 year ago

Thank you for supporting what we do, Victor, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Selling my home to Opendoor has been one of the easiest experiences I have had, I wish I had another house to sell to them. This experience has been out of this world simply, easy and stress free. Representative was always responsive, even on days off they had a different representative respond to my inquiries. We have enjoyed Opendoor’s process in selling our house over to them.”

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(Albuquerque_nm) - Posted 1 year ago

That’s amazing to hear! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 1 year ago

“Such an easy & smooth process from beginning to end. Thank you Open Door for creating a “stress free” home selling system!”

Helpful Report

Posted 1 year ago

Thanks for spreading the word about Opendoor, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

Opendoor is rated 4.4 based on 3,349 reviews