Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,361 Reviews

86 %

of reviewers recommend Opendoor

Company Reviews

Metrics

Info

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

Visit Website

Email:

community@opendoor.com

Write Your review

Tell us how Opendoor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to set things up at my own pace. Open door made things very easy by setting everything up for me. I didn’t have to worry about closing, inspections, open houses, low bids. All fees were explained to me up front so there were no surprises at closing.”

Helpful Report

(Orlando) - Posted 1 year ago

We love hearing stories like yours, Scott! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!

Posted 1 year ago

“It was a great experience. They helped us through every step. I had much less anxiety than I expected and its was totally due to the open door team. Thanks so much.”

Helpful Report

Posted 1 year ago

Melissa, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“Open Door was easy enough. Got my 🤑”

Helpful Report

Posted 1 year ago

We are very happy to hear this, Jeff! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“I will recommend Door Open to all my friends, family and anyone that will listen. As part of a military family, I have purchased nine homes in my lifetime. This was by far the most stress-free and efficient process. I appreciate that my Open Door associate told me upfront what to expect and there were no surprises along the way. Like most closings, I expected something to go wrong, but I was pleasantly surprised. Contrary to what I had been told, Open Door Final Offer was very competitive with the estimates I received from two local realtors. My favorite part of the process was that the Closing Date was very flexible which gave me time to find my new home. As promised, my funds were deposited into my account the next day. Thank you.”

Helpful Report

(Washington_dc) - Posted 1 year ago

That’s amazing to hear, Audrey! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 1 year ago

“Had a wonderful experience with this company. Leann was wonderful keeping us up to date and answering our questions in a timely manner! Everything was handled quickly and efficiently.”

Helpful Report

(Orlando) - Posted 1 year ago

We are very happy to hear this, Justina! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“Total commitment on the part of Opendoor personnel was obvious. Those involved (Gabby Perez, in particular) were always within minutes of answering any questions or concerns on my part, either by phone or email. This was a very efficient and well-organized group to work with.”

Helpful Report

(Denver) - Posted 1 year ago

Judith, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“My experience selling my home with Opendoor was wonderful. I can't believe how quick and simple the process was. I highly recommend Opendoor to anyone who wants to sell their home.”

Helpful Report

(Houston) - Posted 1 year ago

We are very happy to hear this, April! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“My Open Door Experience was GREATlll Anthony King did a great job explaining how Open Door Works. My daughter and son-in-law moved in until their Home was finished being built. Which caused us to extend from the original date we initially gave Open Door. Anthony King informed us that it would not be a problem, and he was correct. When I compared how Open Door did things and the way Realtors did things, had us hooked. The Realtor normally gets a 6% flat fee off the top. Open Door only charges 5%. In my Wife and I's case, we knew that every little bit helps after the sale of a Home. So We gladly accepted the 1% savings. Not only would we use Open Door again, we would also share our Experience with Family and Friends. The Allens”

Helpful Report

(Orlando) - Posted 1 year ago

We are very happy to hear this, Franklin! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“Opendoor staff is very helpful. Even when the process is mostly virtual, They keep in touch with the client and help me through the whole process. Selling a house can not be any easier!”

Helpful Report

(Orlando) - Posted 1 year ago

Thanks for spreading the word about Opendoor, Carmen, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“We bought a new house that wasn’t finished being built and open door was able to let us stay in our house until the new one was finished being built, so we didn’t have to move twice. I doubt if we will ever move again but for some reason we will open door again.”

Helpful Report

Posted 1 year ago

Hi John, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 1 year ago

“Opendoor was a great option for us during a relocation. The process was extremely easy. The offer was fair and clear, we didn’t have to show/prep the house, and they work incredibly well with your timelines - we were able to pick a closing date that aligned with closing on our new house. From a Customer Service standpoint, they were phenomenal. Mila was our contact every step of the way - she was friendly, responsive and knowledgeable. Their title company (OSN) was also phenomenal - Beatriz was also friendly, responsive and knowledgeable. All in all a great experience. Opendoor was recommended to us, and we would do the same for others looking to have more flexibility and control in their home sale.”

Helpful Report

Posted 1 year ago

That’s amazing to hear, Stephanie! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 1 year ago

“The Opendoor concept is really promising. I have a home that is just about move-in ready that I needed to sell. I followed the process to get a preliminary offer, and provided a video tour of the home. An opendoor representative came by to do the exterior visual inspection. I was then informed that Opendoor decided not to proceed with an offer due to a lack of comps in the area. This is true - there is very low inventory for comparable homes because they are in reasonable demand (”

Helpful Report

Posted 1 year ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 1 year ago

“Opendoor has made the process of selling our home easy and stress-free! The closing date was flexible and we did not have to worry about the offer price changing in our purchase agreement no matter what the housing market condition was. We did not have to show our home and had plenty of time to move out. Our experience agents were very knowledgeable and helpful as well. This is the way home selling should be.”

Helpful Report

Posted 1 year ago

Angela, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 1 year ago

“Selling with Opendoor was a great experience for us! They offered a fair price without us having to do repairs, showings, or deal with the possibility of buyers backing out. The staff we worked with was friendly and very helpful with every step. Definitely would recommend to others!”

Helpful Report

(Columbus_oh) - Posted 1 year ago

We are very happy to hear this, Nicole! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“We had a great experience with Opendoor it was a very easy process. We got a fair offer on our home and were able to stay in our home till our new house closed.”

Helpful Report

(Riverside) - Posted 1 year ago

Candy, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“We went into contract with Opendoor in May of 2022 with a new home build completion in 2023. There was some stress as to see if Opendoor would honor their contract and they most certainly did. The Management team at Opendoor was wonderful to work with and very proffesional. I would recommend Opendoor to anyone selling their home.”

Helpful Report

(Phoenix) - Posted 1 year ago

Daniel, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 1 year ago

“The process of selling to Opendoor was seamless because of knowledgeable professionals. The price they offered me was fair and reasonable and allowed us to stay in our existing home while our new home was being constructed. This gave us time to sort through years of stuff and make appropriate arrangements to move without being rushed.”

Helpful Report

(Denver) - Posted 1 year ago

Thanks for spreading the word about Opendoor, Steve, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“This is my second encounter with open door. I’ve sold and purchased with them and during both the experience was a smooth and easy one. Highly recommended company.”

Helpful Report

(Jacksonville) - Posted 1 year ago

We are very happy to hear this, Shakita! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“Opendoor sucked me in with the promise of an easy process--they'd buy my house (albeit at a lower amount than if I took the time to get it with a realtor, but this would be easier) and I would buy a house that we viewed with Opendoor. Everything was a go until 2 days later when SUDDENLY Opendoor would not buy my house (2 days earlier, they would?!), which I have put a lot of money into in order to sell so it's not like it's a junk property, and the possibility of an assumption of the seller's loan was unknown (somehow agents wouldn't give info to the Opendoor people?). If the assumption didn't work, I was prepared with a pre-qual letter from the bank for which I work. I work in the mortgage loan industry and know how the loan process works in my area--well versed in it. When I wanted certain things in my offer, I was told that they would not work. I was told 5 due diligence days was typical. That's not even enough time to get an inspector out, let alone get a report from one. A realtor is supposed to present my terms to the seller, not tell me they won't work. It's not his decision to make. It's not Opendoor who is selling the house--it is the seller who is a private individual. I was prepared for the seller possibly telling me that my offer was too low--that's what negotiation is supposed to be for. I was NOT prepared for the realtor to not even give the seller a choice. Many consumer protection issues here, and since I work in loan compliance, I'm going to hit up the CFPB about this. Consumers need to be aware of the shadiness of this business model and how it is implemented.”

Helpful Report

Posted 1 year ago

“From the moment I met Chris Maynes on the video home tour, I knew he cared about my needs and would bend over backwards to get the sale of our home finalized as quickly and smoothly as possible. He took the time to understand our needs and emotional ties to our home of twenty-three years. The entire process was smooth and we are delighted to have engaged in a business transaction with Opendoor. Everything from fees to what to expect during the process was explained in detail up front. Would use them again!”

Helpful Report

(Atlanta) - Posted 1 year ago

We are very happy to hear this, Rick! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

Opendoor is rated 4.4 based on 3,361 reviews