Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,349 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

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“I saw and fell in love with a home and it was being sold through Opendoor. After the home inspection we raised a few concerns and the agent acting on behalf of Opendoor said their contractors who did the quick fix up said it was an easy “fix” and it would just cost $35 for the fireplace and a little bit of caulking for the kitchen sink that wasn’t put in correctly. They swore it was no more than an easy fix. Opendoor wanted a fast closing and we made it happen. After going in to clean the house we found out that the kitchen sink wasn’t even put in properly and after using it a couple of times the whole sink started to sink down - the contractors that were used didn’t use the correct caulking, used cardboard pieces and didn’t set the sink so the whole kitchen counter has to be taken apart to fix the sink area. They painted over the kitchen cabinets and tried to hide the damage. They shut off the water so the inspector couldn’t check for leaks. Once we turned on the water there were leaks in the kitchen and in the bathroom. I mean everything these people told us was a lie. They knew nothing of the house. They purchased it, did a crappy job making it look half decent, oh and the “new” stove is actually damaged so it tilts and is not leveled which is hazardous. The countertops are not cut correctly; short on one end and sticking out on another end where my fridge won’t fit unless I cut off the extra hanging edge piece. So if you are buying an Opendoor property, run the other way!!! It’s not worth the headaches and extra hidden costs!!! They will lie and say anything for you to buy their houses. They find the cheapest contractors to do the cheapest and fastest job, they don’t check the quality of the work and they want fast closes. They don’t care who they rip off, it’s just business to them meanwhile we worked hard for our money to put down, we are working even harder now to get the house in a livable condition where we can use the kitchen sink and stove bcs at this point the kitchen is off limits until we come up with more money to fix all the issues Opendoor lied to us about. I understand they are selling “as-is” but they told us their contractor said it was an easy fix so I don’t know who’s lying to whom. It’s just so crazy. If this was a car I would have returned it bcs there’s a lemon law protecting consumers. But there’s no such protection for home buyers.”

Helpful Report

Posted 1 year ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 1 year ago

“Opendoor made the process very simple from start to finish. So much easier than going through a realtor. Very flexible on a closing date. My contact was amazing and very communicative. Professional and no-pressure style. The offer was very fair. Great experience overall.”

Helpful Report

(Orlando) - Posted 1 year ago

Thank you very much for sharing your story, Sean! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.

Posted 1 year ago

“Hello Opendoor has been great in assisting my family and I to purchase a fiirst Home we cannot have ask for better help from a concern company who has concern employees from the loan officer Brianna our agent, Shay, even to Derek, who assisted us in touring homes Opendoor Nene, is who they are they help open doors to people and help them open the door to the fiirst Home I want to say thank you to the Opendoor family for all your help. Thank you for all your patience thank you for educating us as being first homebuyers to others who may read this review, you cannot go wrong with Opendoor. They follow up on phone calls. They truly keep they were to. You They are truly kind professional and they have your best interest at heart again, thank you to the open door family and we feel as if we are part of the Opendoor family. Thank you.”

Helpful Report

Posted 1 year ago

Thanks for spreading the word about Opendoor, Kevin, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Everyone from Opendoor that we dealt with was very friendly, knowledgeable, and professional. We ran into a few snags( not involving Opendoor) and they worked with us to clear them up. The offer for our house was fair and the whole process was made very easy with the help of the Opendoor professionals!”

Helpful Report

(Atlanta) - Posted 1 year ago

We love hearing stories like yours, Jack! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!

Posted 1 year ago

“Savanah was awesome. Very friendly helpful and responsive.”

Helpful Report

Posted 1 year ago

We are very happy to hear this, Deana! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“Smooth and professional. Everything went quickly, couldn’t be happier.”

Helpful Report

(Phoenix) - Posted 1 year ago

Greg, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 1 year ago

“I enjoyed my Opendoor experience. Chris was excellent with answering questions and helping me get what I needed. The process was easy and stress-free and will recommend Opendoor to everyone I speak to that will be selling their home.”

Helpful Report

(San_antonio) - Posted 1 year ago

That’s amazing to hear, Becky! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 1 year ago

“The process with Opendoor was great. Quick, easy, and made selling the house less stressful than it could have been. Each person we worked with was kind and knowledgeable! Overall great experience and I would do it again next time!”

Helpful Report

Posted 1 year ago

We are very happy to hear this, Tenaya! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“Opendoor was good as advertised. Very easy to use with everything. I closed in 9 days from start to finish. Pricing was fair and takes the hassle out of showings and paying someone more money. I felt comfortable throughout the whole process. I dealt with Melissa Opendoor and Kellie OSN the title company. Kellie was unbelievable on getting paperwork done as was Melissa. Highly recommend and would do it again if needed.”

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(Dallas) - Posted 1 year ago

Thank you very much for sharing your story, Dustin! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.

Posted 1 year ago

“My wife and I have a little one so selling traditionally sounded really difficult. Luckily opendoor gave us a decent offer, and the transaction was easy, seamless and all around a great experience! I would recommend to anyone looking to sell on your schedule and not worry about showings or anything!”

Helpful Report

(Portland) - Posted 1 year ago

We are very happy to hear this, Seth! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“Worked good, but lots of fees.”

Helpful Report

(Charlotte) - Posted 1 year ago

Thank you for your feedback, we are always striving to improve and find the best ways to assist our customers. Please send us an email with your name, property address, and more details to resolution@opendoor.com, so we can investigate.

Posted 1 year ago

“Everyone was professional, helpful and responsive; I highly recommend Opendoor. They were a pleasure to work with and made selling my home easier than expected.”

Helpful Report

(Austin) - Posted 1 year ago

Laura, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 1 year ago

“Selling a house has never been easier with Opendoor. I highly recommend then if your trying to sale fast.”

Helpful Report

(Raleigh) - Posted 1 year ago

Thank you for supporting what we do, Roger, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Was a pretty good experience overall,I am pleased”

Helpful Report

Posted 1 year ago

Hi Lisa, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 1 year ago

“I am very happy and please with the entire experience from the first call to the closing date. This experience if you don't want to deal with a real estate agent is the best way to go. Zoom your house, next day someone came out took pictures. I had an offer within an hour and was pleased”

Helpful Report

(Atlanta) - Posted 1 year ago

We love hearing stories like yours, Darlene! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!

Posted 1 year ago

“Opendoor was the best! Very convenient and everyone was so kind and helpful!”

Helpful Report

(Orlando) - Posted 1 year ago

Nadia, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 1 year ago

“Easy and professional everything was perfect.”

Helpful Report

(Detroit_mi) - Posted 1 year ago

Thanks for spreading the word about Opendoor, Markus, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Nice and very smooth experience. Working with professionals and experts. I really recommend Opendoor for any sales or buying.”

Helpful Report

(Atlanta) - Posted 1 year ago

Souhail, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

“Their initial offer is to get your hopes up. Then they come in and low ball the first offer. And claim the house house needs a lot of work. They told me over 30,000.00 worth of work. I have a new kitchen, new floors , brand new A/C new paint inside and out. They prey on people who are in a desperate situation. Don't know how they sleep at night. Only reason I considered them was my buyer backed out of sale at last minute. And I figured let's try Open Door.”

Helpful Report

Posted 1 year ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 1 year ago

“We were very skeptical going into this process, but everything went very smooth. We would recommend using OpenDoor to anyone looking to sell their home. Very fast process.”

Helpful Report

(Killeen_tx) - Posted 1 year ago

Hi James, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 1 year ago

Opendoor is rated 4.4 based on 3,349 reviews