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Opendoor Reviews

4.4 Rating 3,349 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
The entire process was easy and helped take quite a bit of stress out of a very stressful situation. Would definitely do again.
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(Sacramento) - Posted 2 years ago
Thanks for spreading the word about Opendoor, Joseph, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 2 years ago
I was skeptical to try a service like Opendoor. I first talked to realtor and was not very happy with the proposal to sell my house. I got a card from Opendoor in the mail that day. I thought why not see what they have. So I got online. Filled out the form. In a few minutes I had an offer above the realtor. So I accepted. Did a walk though video with Cole Conway. Next day I had a solid cash offer. $30,000 more than the realtor was saying, and more than the original offer. I accepted the offer. Set up a closing date. Heard rumors they would lower the offer. The closer it got to closing. Never happened. Everything went smoothly. Plus closed on my other house, and still have several days before I have to be out of my old house. It was a perfect match for me. I highly recommend Opendoor and Cole Conway to sell your home as well. I’d give them a 10 if I could!!
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Posted 2 years ago
Thank you very much for sharing your story, Reggie! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 2 years ago
Very easy sale! Closing was quick and accurate. Love the process.
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(Atlanta) - Posted 2 years ago
We are very happy to hear this, Cindy! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
Difficult to communicate with, making the home buying process more stressful than it needs to be. They require that closing be handled by their title company OS National. WHAT A NIGHTMARE. Closing date messed up, then closing time messed up, then they delayed sending payoffs ultimately costing us more money!
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Posted 2 years ago
Thank you for reaching out, your feedback is a gift, and we would love to learn more. Please contact us at resolution@opendoor.com with your name, property address, and your experience details so we may look into it further.
Posted 2 years ago
We are only speaking from our personal experiences with Opendoor on the sell side and it was phenomenal. We were offered above what we were hoping to get vs. listing with a realtor. Their 5% commission fee is reasonable and the idea of not having to stage our condo, dealing with flaky buyers along with their demands during inspection sold us immediately to go with Opendoor. From the beginning to when we closed, it was such a simple and streamlined process. Truly, the entire process exceeded our expectations. Where do you get to close in 2 weeks (we get to pick our closing date), with the funds available to you the next morning after closing. Plus, you don't have to do anything except for a virtual tour and taking photos after you moved out. AMAZING!!! We HIGHLY recommend Opendoor! The staff, and especially our sweet Experience Partner, Janelle Lagmay were with us every step of the way, answering questions and guiding us through the process. We truly believe that this is a new way of selling a home now and beyond. Thank you Opendoor!
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Posted 2 years ago
That’s amazing to hear! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 2 years ago
Everything went as promised. I avoided the hassle of listing the house and got more than I thought I would. Closing was a week earlier than originally promised because I was able to move more quickly and turn the keys over early. I’m very satisfied.
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Posted 2 years ago
Robert, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 2 years ago
It was the best experience I have ever had.
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(Tampa) - Posted 2 years ago
We are very happy to hear this, James! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
Opendoor is amazing! I was at the lowest point in my life and they worked it out! Fast professional and right on time!
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Posted 2 years ago
That’s amazing to hear, Peggy! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 2 years ago
Sold my home. It need some repairs I said I would fix it they told me they are not allowed to do it. They said they had to charge me to fix everything and I have no choice. They charged me a ton of money and just put the house on the market and fixed nothing at all!!! Everything the exact same! Not happy at all!!!!! Open door are scammers!!!!!!!! Watch out!!!
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Posted 2 years ago
We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?
Posted 2 years ago
The experience with open door was amazing. After the death of my father, we had to sell my parent's house. Open door was honest and upfront. The team worked with my mom on the dates to make sure she had another place before we closed. They were very flexible with all the different rates. It was an awesome experience I would recommend them to anyone.
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(Phoenix) - Posted 2 years ago
Scott, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 2 years ago
I sold a rental property to Opendoor. The entire process was accomplished within three weeks. I had professional support throughout and had a dedicated representative from Opendoor and the Title Company at all times. The closing was conducted via a computer with a Notary. The whole process was either done via phone, zoom or computer when it was a convenient time for me. The representatives were professional, courteous and patient. I had a positive experience and was happy with the offer I received.
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(Jacksonville) - Posted 2 years ago
We are very happy to hear this, Theressa! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
Awesome is the word! The entire process seemed to be customer centric, which is not the case in most business transactions. We were very much attracted to the fact we could sell to Opendoor and stay in our house during our new construction build! The thought of having to move twice with a conventional sale was unappealing, to say the least! Every step of the way we were accommodated, as our construction build was delayed time after time. Cannot say enough about Jacob & his team---personable and thoroughly professional. The closing was also seamless...thanks to Karen for staying with us the many months with timely updates. Overall, an amazing experience! Also, have to mention the "late-checkout policy" which was critical for us to move and empty the house. Ann & I would be happy, at any time, to provide a testimonial about the clear leader in a crowded landscape of home buying companies. Opendoor you are....well, AWESOME! Jim Lee
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(Jacksonville) - Posted 2 years ago
Thank you very much for sharing your story, James! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 2 years ago
Opendoor was the perfect option for selling my Mom's house. They gave us a fair price for the home and the flexibility of picking our closing date. The process was very easy.
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(Minneapolis) - Posted 2 years ago
That’s amazing to hear, Nick! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 2 years ago
I have experienced a multitude of real estate transactions in my life, both personally and professionally, as II had a career in mortgage and real estate management prior to a mid-life career change into nursing. I had never seen the market the market so competitive, and the technology advances that allowed such a seamless transaction. Your team was super efficient, knowledgeable, and professional.. I do work long hours at times. I am beyond thrilled at the ability of your team and your network, to work quickly and in my timeline, with very little disruption to my professional life and to my personal life as well. Thank you so much!
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(Indianapolis_in) - Posted 2 years ago
We love hearing stories like yours, Patricia! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!
Posted 2 years ago
Was a good experience
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(Atlanta) - Posted 2 years ago
Hi Wadih, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 2 years ago
This was by far the easiest closing I've ever experienced.
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(Jacksonville) - Posted 2 years ago
Mary, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 2 years ago
Customer service is great.
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Posted 2 years ago
Thanks for spreading the word about Opendoor, Tassha, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 2 years ago
I had a wonderful experience. No hassles and everything went very smoothly.
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(Raleigh) - Posted 2 years ago
Hi Donna, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 2 years ago
My experience with Opendoor was excellent! I was able to sell my home in Atlanta while I live in Tampa with no hassle! The offer price was great and closing was a breeze! Thanks Opendoor!
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Posted 2 years ago
We are very happy to hear this, Delores! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
Opendoor submitted an offer on a rental property I was selling. The initial offer was close to market value and even though they were charging 5% in fees, the convenience was worth it and the price was fair. They completed their inspection and made price adjustments for the necessary repairs...this was fair and expected. However, they also reduced their offer price by 100k (25% off the original offer). Their pricing algorithm took size, location, condition, and age into consideration to come up with their initial offer. None of those variables changed. We inconvenienced the tenants and wasted everyone's time because they arbitrarily changed their offer price with no explanation. Keep in mind, the repairs were a separate reduction. This unscrupulous company pulled a bait and switch. Ever since their biggest competitor, zillow, dropped out of the iBuying business, opendoor's business practices have gotten more sleezy.
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Posted 2 years ago
Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to contact@opendoor.com?
Posted 2 years ago
Opendoor is rated 4.4 based on 3,349 reviews