Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,367 Reviews

86 %

of reviewers recommend Opendoor

Company Reviews

Metrics

Info

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

Visit Website

Email:

community@opendoor.com

Write Your review

Tell us how Opendoor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I contacted Opendoor, I wasn't sure if I would be selling my house at all. I was also considering the option of renting it out. Within 24 hours, Opendoor came back with a very competitive offer, which was hard to ignore. I started talking with their assigned agent (Amanda Hall), the process and the fees/charges were well explained. Followed by a quick video tour (inside) and outside inspection by one of their engineer, we have a final offer (which actually was within a range that an agent told me if sold traditionally), and minus the hassles. At that point it was a no-brainer to accept the offer and choose our own closing date. The agent also made sure that all our questions and concerns were take care of. On a side note, I sent a text message with a question and our agent was off on that day. Another agent immediately responded my question. And on one instance had to contact their customer service and got my concern resolved in a timely manner.”

Helpful Report

(Raleigh) - Posted 3 years ago

“Would definitely recommend OpenDoor to anyone looking to sell. No showings, open houses or fuss. I love that we got our offer right away and there was no wasted time. This enabled us to purchase the home we wanted without any problems.”

Helpful Report

Posted 3 years ago

“Slow, tech added nothing, just slightly cheaper”

Helpful Report

Posted 3 years ago

“This is a very convenient way to sell a home.”

Helpful Report

(Phoenix) - Posted 3 years ago

“Just like most people, I was SUPER skeptical of home buying services. An opportunity came up to relocate my mother-in-law but time was not on our side. I called Open Door and it was 23 days from our first conversation to closing. They made a very fair offer. The process was was SUPER easy. It was handled virtually which I appreciate in this day and time. My representative made the comment that I would look back on how easy the process was and HE WAS RIGHT! Thanks Open Door!”

Helpful Report

(Nashville) - Posted 3 years ago

So glad to hear this Paul. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 3 years ago

“Excelent Service!”

Helpful Report

Posted 3 years ago

“Bought a house where they were the seller... completely unfriendly and impersonal experience and they were not negotiating in good faith. Getting a repair credit was like pulling teeth. Then, when the house didn't appraise they TOOK AWAY the repair credit and came back with a smaller price concession. When we countered they came back with a HIGHER before. price than before. Opendoor doesn't care about doing business with integrity, they only care about flipping homes for maximum profit, not taking care of the property or any damage inside it. I will NEVER do business or recommend them to anyone ever.”

Helpful Report

Posted 3 years ago

We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.

Posted 3 years ago

“Very happy and satisfied from the process from start to finish especially the person how I worked with was Meghan (beautiful person)thank you so much I really appreciate the sale as I recomend open door to everyone thank you again.”

Helpful Report

Posted 3 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Sam.

Posted 3 years ago

“It was hassle free and fast. My only complaint is that my person did not answer my question I had directly. I told her that I saw two different closing dates. May 3rd and May 5th. She came back with yes, everything is on schedule.”

Helpful Report

Posted 3 years ago

“We were already in escrow to buy another home when a friend suggested we try an "ibuyer" to sell our existing home. We didn't want to deal with showing our house during COVID and wanted to sell quickly to avoid multiple months of double mortgages. So I reached out to Zillow and Opendoor for preliminary offers. Zillow's offer was weak... clearly behind what we knew we could get in this crazy seller's market, and we expected repair demands and an inspection. We didn't want to lose out. Opendoor, on the other hand, had a much higher preliminary offer. But we were skeptical. It seemed to good to be true...too easy. So we went looking for a selling realtor. Right before we signed with a listing agent, I got an update email from Opendoor, saying my preliminary offer had been increased. This piqued our interest, and we decided there was no harm in exploring the next steps. I set up the "inspection." Literally, all I had to do was walk around my house on a Zoom call with Sheldon from Opendoor, while he recorded the call and took photos. 30 minutes tops. The next day, someone came to the backyard and took photos for 5-10 minutes. I didn't even have to meet them. Two days later, we had a market-appropriate real offer in hand, with a limited request for a repair credit, and the ability to choose our own escrow date and rent back our own house if we needed more time. Again, we were skeptical. We'd just bought a house with a realtor and escrow took 45 days+, lots of headaches, and more paperwork than anyone wants to read. The Opendoor process seemed like there had to be a catch because it was too easy. But we filled out the requested paperwork on the Opendoor dashboard, and then just waited. We started getting worried that something was wrong because there was so little to do, and the contract provides opportunity for either side to get out at any point (i.e., limited earnest deposit, and different terms). We were so worried that we were missing something that we hired a real estate lawyer to look over the documents for a couple hours... just in case. But no red flags. We did submit some additional disclosures than were required in their dashboard, but that was just to try to do our best to comply with the requirements stated in the purchase agreement/ offer, even though Opendoor didn't ask for them. In any case, the couple hundred dollars we spent on the attorney was well worth it, as compared having to pay a percentage of the sale to an agent. In any case, we waited with baited breath on closing day. The house sold without a glitch and our proceeds deposited into our account. The process was more than fair, easy, fast, and we couldn't have been happier with the results. Thanks for helping us sell our house!”

Helpful Report

(Los_angeles) - Posted 3 years ago

Hi Eva, great to hear you've had a good experience with us! We appreciate you choosing Opendoor for such an important transaction.

Posted 3 years ago

“My Opendoor experience was very positive. The professionals I worked with were pleasant and professional. The entire transaction was quick and easy. I have been busy recommending Opendoor to friends and family.”

Helpful Report

(Tampa) - Posted 3 years ago

“Tried to lowball us $50,000 off of actual selling price. Get an independent agent, don’t go for these companies who’s goal is to make as much equity off of you. You will be a sucker.”

Helpful Report

Posted 3 years ago

John, We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.

Posted 3 years ago

“It was a great and smooth experience.”

Helpful Report

(Jacksonville) - Posted 3 years ago

“Opendoor simplified and expedited what would normally seem to be an anxiety filled process. They seem to have the home selling and home buying process figured out pretty nice in my opinion.”

Helpful Report

Posted 3 years ago

“I expected it to be a little challenging selling in covid times, however i am amazed at how easy it actually is.”

Helpful Report

(Charlotte) - Posted 3 years ago

“I wanted to think the best of OpenDoor from the beginning, especially after reading some of their mission statements and considering that competition in real estate can sometimes mean benefits for the consumers. However working with them so far has been far from ideal. Once we agreed to their offer it took four days to receive the wiring information (in fact I got it moments before the inspection). That alone would not be bad but after that the inspection came back with many items but really 3 mattered the most, 3 items in fact that prevents anyone from obtaining homeowners insurance in the state of Florida. The home was listed with conventional loan as an option. The items that were found were aluminum wire throughout the home, polybutylene piping, and a roof that no one is sure how old it is but has soft spots and appears to be leaking in multiple places. I still found it reasonable to pursue the home if just the major repairs were fixed (there were also fixtures out, and some other items that did not work such as the range hood and various other things). We sent a request for repairs with a focus just on the big items and it has been 5 days with no answer, despite many emails and many calls. Currently we are almost to the end of the inspection period and it seems like working with OpenDoor has been a waste of time. I hope you have a better experience than me but judging how insanely difficult it is to get ahold of anyone I can only say pray you do not have any issues.”

Helpful Report

Posted 3 years ago

We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.

Posted 3 years ago

“Best in the Real Estate industry Lori and her team were no BS Unlike Zillow who jerked me around”

Helpful Report

Posted 3 years ago

“Useless, they ask you questions, and questions, initially that makes sense, and then more questions, collect your information, and when you think this is it, they avoid to give you final answer. Whatever you tell them they have always next questions. Do not trust them. Just usual internet business based on misleading and trying to make bucks by selling leads to real estate agents.”

Helpful Report

Posted 3 years ago

We're sorry to hear about your experience with Opendoor, and if we’ve fallen short of your expectation of us we'd like to look further into it. Please reach out at community@opendoor.com with your best contact information and property address.

Posted 3 years ago

“Opendoor made selling our house a smooth and easy process. Every person that we dealt with throughout the process was friendly and helpful.”

Helpful Report

Posted 3 years ago

“Opendoor provided a quick, efficient option for selling my i property by providing a market competitive price with minimal issues along the way. The experience was far superior to the antiquated, traditional process, which should officially be placed on notice.”

Helpful Report

Posted 3 years ago

Opendoor is rated 4.4 based on 3,367 reviews