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Opendoor Reviews

4.4 Rating 3,349 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
Avoid Opendoor at all cost. They have the worst service imaginable. We moved into our home 2-3 months ago. And have since had considerable plumbing issues (to which they are responsible for). After having 5 separate plumbers come out, it was determined that the plumbing issues are a result of foundation repairs that were previously completed on the house. After reaching out to the foundation repair company, it was revealed that they had FAILED the plumbing test, and informed Opendoor, in order for them to repair the issue. This was not done. Opendoor swept it under the rug, lied on the documents they gave to us, and revealed that they had no knowledge of any plumbing issues. We have full intentions to take legal action if necessary, if Opendoor does not fix this. Now, they are ignoring any calls, and won't return any communication back to us. I completely regret using Opendoor and will never go back once this is resolved. IF this is resolved. Please do yourself a favor, if Opendoor shows up when you are buying a house, RUN.
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Posted 1 year ago
Quick and easy to follow transaction
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(Killeen_tx) - Posted 1 year ago
Hi Lawrence, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 1 year ago
Customer service was ok, price was the best among others and delivery was great
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Posted 1 year ago
Thank you for supporting what we do, Lawrence, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 1 year ago
Excellent work! Would recommend everyone.
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Posted 1 year ago
Thanks for spreading the word about Opendoor, Dhan, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 1 year ago
Opendoor was great to work with to get a stable competitive offer. That allowed us time to focus on the new house and waiting for that finish building. Having not known anyone using Opendoor we were nervous how it would go. It went smooth and the estimates matched the actual closing details within a few hundred dollars. I had a few friends who decided to sell their house on their own after I referred Opendoor to them. They had the headache staging and selling the house themselves. Additionally, they ended up settling on an offer that was thousands less than the Opendoor offer after months of trying to sell their house.
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(Salt_lake_city) - Posted 1 year ago
That’s amazing to hear, Jeff! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 1 year ago
It was an easy and quick experience to work with Opendoor. We have bought and sold many houses over the years and this transaction by far was the most stress-free experience of all! Received an offer and set our closing date. No hassles, no stress.
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(Miami_fl) - Posted 1 year ago
Kurt, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 1 year ago
OpenDoor has been the most surprising and pleasant home-selling experience for my wife and me, and I MOST HIGHLY recommend OpenDoor be anyone's FIRST STOP and consideration when selling their home and choosing an iBuyer! The ENTIRE process from start to finish was seamless and OpenDoor proved to be trustworthy, efficient, and super-fast with total flexibility in closing FAST and allowing the seller to choose their own close date! From personal experience, I would say that I absolutely recommend OpenDoor over OfferPad any time of the day! I especially am thankful for Sedona Stamper at OpenDoor, who was my Experience Partner and guided us through the entire process, as well as Lee Ann Gonzalez at OS National Title, who together ensured that this process progressed super smoothly, efficiently, in a very orderly and timely manner, and resulted in my home being sold, my old mortgage being paid off, and the proceeds wired into my account the SAME DAY OF CLOSING! Again...I would DEFINITELY do business with OpenDoor again and recommend these professionals to EVERYONE ELSE! If you want to do business with a team who KNOWS their business, then choose these guys!
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(Jacksonville) - Posted 1 year ago
Thank you very much for sharing your story, Kang! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 1 year ago
Great experience from start to finish. I would recommend Opendoor to anyone.
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Posted 1 year ago
Mark, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 1 year ago
Very smooth process overall. I was very pleased with the experience!
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(Atlanta) - Posted 1 year ago
We are very happy to hear this, Tonya! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 1 year ago
Ease of processing sale & closing sale. Always be transparent with sellers Appliances expectations. Upfront repairs, service fees at start & when advertising. Try to set closing date to match new home sale closing whenever possible. Timing was Perfect. Thanks, Open Door.
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Posted 1 year ago
Hi Harriett, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 1 year ago
Experience with opendoor was very good. The experience coordinator (Matt McClung) and the escrow officer (Tina Chapman) did great job walking us through the process. I won't say the process was flawless, there were some issues along the way. The two of them worked in concert to resolve each issue to everyone's satisfaction. The closing went very smoothly, even though there was a small signing issue. All was handled to my utmost satisfaction. The closing funded quickly and all is good.
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(Houston) - Posted 1 year ago
Hi Arthur, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 1 year ago
Excellent, we have sold 5 homes through Opendoor
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(Houston) - Posted 1 year ago
Thank you for supporting what we do, Elizabeth, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 1 year ago
Our Mothers home was an estate sale. We were not looking forward to a sale. However Opendoor said they would make a fair assessment, which they did. No showings, nothing else was needed. This is the 5th home we have sold through Opendoor and can not say enough about their helpfulness.
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Posted 1 year ago
Thanks for spreading the word about Opendoor, Elizabeth, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 1 year ago
Provided step by step instructions, communication was simple, this is a great way to sell a house while you build a house because of the flexibility
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(Indianapolis_in) - Posted 1 year ago
We are very happy to hear this, Kelly! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 1 year ago
Very easy experience. Everything happened as planned and my experience partner Diamond Mason kept me informed about what needed to be done
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(Miami_fl) - Posted 1 year ago
Bob, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 1 year ago
Great experience!
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(Columbia_sc) - Posted 1 year ago
We are very happy to hear this, Deanna! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 1 year ago
My experience was easy and we closed quickly. The support team was always responsive and all my questions were answered quickly. I was given a fair offer and I am overall very very pleased.
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(St_louis) - Posted 1 year ago
Laura, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 1 year ago
Worst buying experience ever. Mostly with communication with Opendoor. Their selling agents are not transparent at all. I have an fha loan where the appraiser required Opendoor to address 3 issues before they can clear loan to close. 1- make sure heat works 2- make sure hot water works and 3- repair rotted front door frame. It’s now almost 3 weeks we’ve been waiting and NONE of these repairs are done yet. My realtor contacts them everyday with little to no response or with a new date of completion pushed back. My loan officer, loan processor and the closing attorney are all just waiting for Opendoor to take care of these things so we can get fha approved and close the loan. Julia Padgett is the Opendoor seller agent. We will most likely have to back out and start looking at the market again and waisted time and money.
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Posted 1 year ago
We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?
Posted 1 year ago
Working with OpenDoor was the most worry-free and transparent experience that I have had. They were courteous, responsive and understanding. The process was streamlined and explained. They were with you every step of the way.
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Posted 1 year ago
Paul, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 1 year ago
Courteous, professional staff made selling my home quick and easy!
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(Nashville) - Posted 1 year ago
Janet, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 1 year ago
Opendoor is rated 4.4 based on 3,349 reviews