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Opendoor Reviews

4.4 Rating 3,361 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
I am so happy that I decided to sell my home with Opendoor! They make selling your home, stress and hassle free. The staff was so accommodating and understanding. I believe I received a fair offer on my home and I did not walk away feeling any regrets. The process in a whole was so organized and refreshing. I would recommend them to anyone who is thinking about selling their home.
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(Atlanta) - Posted 1 year ago
Demetric, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 1 year ago
Very good service
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Posted 1 year ago
Thanks for spreading the word about Opendoor, John, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 1 year ago
Professional, friendly, readily available for questions and responds immediately, resolves glitches and keeps process on track , cannot say enough about our open door mediator Dora Munoz and Amber Stark from title company, closing was a comfort and ease of mind, thank you Opendoor .
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(Indianapolis_in) - Posted 1 year ago
We are very happy to hear this, Billy! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 1 year ago
Open Door was a hassle free experience! They partner with an excellent closing company that makes the process seamless. The process is online which was a bit daunting for this 73 year old. But they were only a phone call away and helpful in every way. I did it easily! Open Door is a terrific company!
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Posted 1 year ago
Marcy, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 1 year ago
Had Open Door come out to a property we own. They came out and took some pictures that took about 10 minutes and gave us a low ball offer… next day got an offer for $50,000 more then what was offered to us.
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Posted 1 year ago
Your feedback is valuable, thank you for sharing with us. Please contact us at support@opendoor.com with your name, property address, and the details of your experience so we can investigate the issue further.
Posted 1 year ago
Opendoor SUCKS. They quoted my wife and I an offer at $240k and gave my Real Estate agent an offer of $247k to lock in. Then they came to look at the house and only looked at the outside. They didn't go in the house at all. Then they told us they would offer $199k which is below what we owe on the house. They will give you an offer and then subtract repairs they THINK need to be made. You will actually be paying for repairs, not them. My guess is that most their reviews are from employees giving the company a 5 star rating. I could not find a way to write a google review on them.
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Posted 1 year ago
Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to support@opendoor.com?
Posted 1 year ago
They attempted to remove wall paper and the decided it was too much work. Therefore they painted over wall paper paste and wallpaper. Their response times to offers and changes were incredibly slow. Wouldn’t recommend working with them even if you loved the house (as a buyer) because they probably covered something up in the goal of selling for a profit.
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Posted 1 year ago
Feedback like this is truly impactful and allows us to deliver world-class home buying and selling experiences. We would appreciate the opportunity to learn more. Feel free to reach out to us at resolution@opendoor.com with your name and property address. We look forward to hearing from you.
Posted 1 year ago
My husband and I recently purchased our home through OpenDoor (September 2022). Even though we had an inspection and of course an appraisal (2 actually), they failed to tell us all of the plumbing/water damage and HVAC issues in the house. The prior owners smoked in the house, I found cigarette butts in the floor AC vents in the master bedroom and bathroom, showing that a true and correct inspection was NOT done. They DID tell us there was water damage on the floor in the garage - and that they had to fix it...the damage isn’t and was never on the floor, it’s on the ceiling, nothing was fixed. They decided to forgo telling us of the water damage underneath the kitchen sink cabinet which is causing the cabinetry to crumble, the sink itself leaks in so many places - above and believe the cabinet - that it just gets water everywhere when in use, one of the toilets is not even installed completely, the tile in our living room has began to bubble & break, clearly it was not installed properly. I emailed the company about these issues and they responded saying flat out that they would not speak to me, only to our realtor, which makes zero sense as the house is already in our names. I responded and asked why and they have yet to respond. DO NOT BUY OR SELL YOUR HOUSE THROUGH THIS COMPANY!!!
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Posted 1 year ago
We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?
Posted 1 year ago
This is an updated review. After I posted the last review, I was contacted by Opendoor, in which they asked me for my number. I gave it to them. They claimed they would look into the problem and give me a call back. I am still waiting on the call. So I am going to keep posting this review until I get a call back. Avoid Opendoor at all cost. They have the worst service imaginable. We moved into our home 2-3 months ago. And have since had considerable plumbing issues (to which they are responsible for). After having 5 separate plumbers come out, it was determined that the plumbing issues are a result of foundation repairs that were previously completed on the house. After reaching out to the foundation repair company, it was revealed that they had FAILED the plumbing test, and informed Opendoor, in order for them to repair the issue. This was not done. Opendoor swept it under the rug, lied on the documents they gave to us, and revealed that they had no knowledge of any plumbing issues. We have full intentions to take legal action if necessary, if Opendoor does not fix this. Now, they are ignoring any calls, and won't return any communication back to us. I completely regret using Opendoor and will never go back once this is resolved. IF this is resolved. Please do yourself a favor, if Opendoor shows up when you are buying a house, RUN.
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Posted 1 year ago
We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.
Posted 1 year ago
The entire process was seamless.
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(Charlotte) - Posted 1 year ago
Thank you for supporting what we do, Victor, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 1 year ago
Selling my home to Opendoor has been one of the easiest experiences I have had, I wish I had another house to sell to them. This experience has been out of this world simply, easy and stress free. Representative was always responsive, even on days off they had a different representative respond to my inquiries. We have enjoyed Opendoor’s process in selling our house over to them.
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(Albuquerque_nm) - Posted 1 year ago
That’s amazing to hear! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 1 year ago
Such an easy & smooth process from beginning to end. Thank you Open Door for creating a “stress free” home selling system!
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Posted 1 year ago
Thanks for spreading the word about Opendoor, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 1 year ago
Avoid Opendoor at all cost. They have the worst service imaginable. We moved into our home 2-3 months ago. And have since had considerable plumbing issues (to which they are responsible for). After having 5 separate plumbers come out, it was determined that the plumbing issues are a result of foundation repairs that were previously completed on the house. After reaching out to the foundation repair company, it was revealed that they had FAILED the plumbing test, and informed Opendoor, in order for them to repair the issue. This was not done. Opendoor swept it under the rug, lied on the documents they gave to us, and revealed that they had no knowledge of any plumbing issues. We have full intentions to take legal action if necessary, if Opendoor does not fix this. Now, they are ignoring any calls, and won't return any communication back to us. I completely regret using Opendoor and will never go back once this is resolved. IF this is resolved. Please do yourself a favor, if Opendoor shows up when you are buying a house, RUN.
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Posted 1 year ago
Quick and easy to follow transaction
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(Killeen_tx) - Posted 1 year ago
Hi Lawrence, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 1 year ago
Customer service was ok, price was the best among others and delivery was great
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Posted 1 year ago
Thank you for supporting what we do, Lawrence, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 1 year ago
Excellent work! Would recommend everyone.
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Posted 1 year ago
Thanks for spreading the word about Opendoor, Dhan, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 1 year ago
Opendoor was great to work with to get a stable competitive offer. That allowed us time to focus on the new house and waiting for that finish building. Having not known anyone using Opendoor we were nervous how it would go. It went smooth and the estimates matched the actual closing details within a few hundred dollars. I had a few friends who decided to sell their house on their own after I referred Opendoor to them. They had the headache staging and selling the house themselves. Additionally, they ended up settling on an offer that was thousands less than the Opendoor offer after months of trying to sell their house.
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(Salt_lake_city) - Posted 1 year ago
That’s amazing to hear, Jeff! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 1 year ago
It was an easy and quick experience to work with Opendoor. We have bought and sold many houses over the years and this transaction by far was the most stress-free experience of all! Received an offer and set our closing date. No hassles, no stress.
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(Miami_fl) - Posted 1 year ago
Kurt, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 1 year ago
OpenDoor has been the most surprising and pleasant home-selling experience for my wife and me, and I MOST HIGHLY recommend OpenDoor be anyone's FIRST STOP and consideration when selling their home and choosing an iBuyer! The ENTIRE process from start to finish was seamless and OpenDoor proved to be trustworthy, efficient, and super-fast with total flexibility in closing FAST and allowing the seller to choose their own close date! From personal experience, I would say that I absolutely recommend OpenDoor over OfferPad any time of the day! I especially am thankful for Sedona Stamper at OpenDoor, who was my Experience Partner and guided us through the entire process, as well as Lee Ann Gonzalez at OS National Title, who together ensured that this process progressed super smoothly, efficiently, in a very orderly and timely manner, and resulted in my home being sold, my old mortgage being paid off, and the proceeds wired into my account the SAME DAY OF CLOSING! Again...I would DEFINITELY do business with OpenDoor again and recommend these professionals to EVERYONE ELSE! If you want to do business with a team who KNOWS their business, then choose these guys!
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(Jacksonville) - Posted 1 year ago
Thank you very much for sharing your story, Kang! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 1 year ago
Great experience from start to finish. I would recommend Opendoor to anyone.
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Posted 1 year ago
Mark, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 1 year ago
Opendoor is rated 4.4 based on 3,361 reviews