Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,349 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I contacted opendoor to get an offer on my townhome. They looked at several comps, including a townhome just a couple of doors down that had the same layout as mine.. They gave me a valuation that was 20k less than my neighbor sold for. On top of this, they took out 10% for seller fees, So the amount that I would net would be so far below the market value that it was just laughable (~50k). I'm glad that I didn't go any further with them.”

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Posted 4 years ago

Paul, Sorry to hear this, and thanks for taking the time to share your feedback with us. If you would like to please email community@opendoor.com with more information about your experience and the property address so we can better understand how our teams can improve.

Posted 4 years ago

“We are buyer submitting offer since Dec 23 till Jan 5 before we had it executed. The seller side only wanted us to do this and that and they do not even put their own contact info on the contract but required us to do. We asked for repairs since Jan 8 but now Jan 14 still have no answer. The worst buying experience.”

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Posted 4 years ago

Hi Medina, sorry to hear that this was your experience with us. We always strive to provide a stress-free, positive experience with Opendoor, but if we've fallen short, we want to look into it. Could you please reach out at community@opendoor.com so we can investigate? Thanks a lot!

Posted 4 years ago

“Buyers, don’t waste your time. They won’t do a home warranty or termite bond. They said the repairs on our inspection were not repairs but “conditions” and offered pennies. It was a complete waste of our time. I will never, ever put an offer on an Opendoor home again. They should be transparent about selling as is.”

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Posted 4 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 4 years ago

“Don't sell your house with opendoor. They are such ripoffs. They took 9% out for fees and repairs. They come in and find the tiniest things wrong and take more money out and then when its listed they didn't even repair what they took out of money. If you want to give away your home sell it to opendoor. Theres a special place in hell for rip off companies like this.”

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Posted 4 years ago

I’m sorry to hear your experience with Opendoor was less than stellar. Your feedback matters to us. Please email community@opendoor.com with more information about your experience and the property address so our team can learn more.

Posted 4 years ago

“They just take advantage of people and make it sound like it's to their benefit but it's not cuz if your house is valued about a half a million dollars they're going to offer you about 3:50 and then there are eight or 9% fees on top of that so you're really taking a losing situation”

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Posted 4 years ago

“Recently bought a house from Open Door. Mailbox was broken, as in someone hit it before we went to closing. They said they were going to fix it. Their idea of fixing it was putting some rocks around the base to hold it up. Clearly it needed to be replaced. After several attempts to contact Open Door we have had no response and still a broken mail box. I Think people should do the right thing and stand by their word. AS THEY DID NOT. Beware new buyers...... DO NOT take their word for it. Don't sign on that dotted line until they have held up their end of the deal.”

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Posted 4 years ago

We're sorry to hear about your experience. Please reach out at community@opendoor.com so we can investigate.

Posted 4 years ago

“We were excited but nervous reading reviews . We made a good offer , pre approved , conventional financing and $ down on a house close to ours which we sold to my son . We are downsizing as kids are grown but there were no offers in 2 months and as soon as we bid they sent the email to people as discussed . The next morning they said we have offers so biggest and best by 2pm today . We gave our best fair offer but our realtor has received email saying their reviewing offers . Seems fishy the timing but I'll guess we'll see . Not expecting much honestly from what we've seen so far .”

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Posted 4 years ago

David, thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 4 years ago

“The company did not live up to our family's expectations. They promised that their evaluation would be fair and based on the market and other home selling prices. So our house is valued at 403K, yet they come up with an offer of 373k without even looking at the upgrades that are in the house. I am outraged with their offer and it is unjust to a customer. We thought that Open Door would be a better alternative to people coming into the house all the time. I would never reccomend this company to anybody.”

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Posted 4 years ago

“I recently bought a home from open door, it was the worst experience I ever had,they refused to do some repairs in the home nothing major so they offered to credit me for the repairs but never did,not only that escrow took there sweet time recording our deed,2 weeks after the house hadfunded.WHAT A JOKE!! I will NEVER refer them to anyone.”

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Posted 4 years ago

We're sorry to hear this, Lisa. We work towards making the Opendoor experience a good one, and whenever this is not the case, we want to make it right. Please reach out at community@opendoor.com with your property address so we can help you with this matter? Thanks!

Posted 4 years ago

“They offer rip-off price, and the agent was very rude. The worst is that they sold/distribute my contact info to other realtors. Stay away.”

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Posted 4 years ago

Robin, thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 4 years ago

“Most of the selling process was pretty good. UNTIL we needed the bottom line for our closing. They deducted for a new fence, new sliding glass door and foundation repairs (which we had done a year ago). The house is now on the market for sale through OpenDoor and none of those repairs were done!! We were scammed for thousands of dollars, for sure!!!”

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Posted 4 years ago

Thomas, thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 4 years ago

“I bought a house that was "owned" by OpenDoor and wanted to write a review regarding my experience. After initially viewing the house we received a very misleading email saying they had a ton of interest and were closing offers in 24 hours. We put in an offer over asking price. After days of not hearing back and then receiving multiple counter offers we find that we were the only offer they had and that they won't go under contract until we were out of our option period with the sale of our current home. While this may be policy, it is a huge pain and any contingent buyers should be aware of this. The rest of the process was ok until it came to repairs. The garage door in the home flat out didn't function and they didn't want to repair it. We ended up having to take off a few other minor repair requests in order for them to do it. During our final walkthrough we tested the garage door and it was not functioning. We contacted the agent and she said that it was repaired (even though we had just tested it and found that to be incorrect). We gave them 24 hours to get the garage door functioning again and come time for closing it still was not repaired. Turns out the agent hadn't put in the repair request at all. We ended up agreeing to an amendment to the contract that the repair would be completed after closing- but they wouldn't give us a timeline. About 1.5 weeks after closing I contacted the agent to see when the repair would be scheduled and the agent said "it was repaired on ____ date." Which, was the date we signed the amendment, the garage door was not repaired. In the end, the garage door has been repaired but the fact that it hadn't been done before closing, and that they agent didn't even know the status was concerning to me. Still a month later, our lockbox is still on the door and we are waiting for someone to remove it. While they might be great for sellers, they are a pain in the butt if you are buying from them. Just wanted to give future buyers a heads up.”

Helpful Report

Posted 4 years ago

We always want our customers to have a great experience with Opendoor Kate, and we’re sorry if this hasn’t been the case for you. We'd like to learn more - please email us at community@opendoor.com. We rely on feedback like yours as we continue to improve the experience for both buyers and sellers.

Posted 4 years ago

“As a buyer I am going through the negatives, written here by other reviewers, of opendoor not willing to negotiate even with evidence of critical repairs from home inspection. I am amazed how unwilling these so called new models of buying/selling are to negotiate when negotiations are a given for real estate transactions (i am not buying milk from Walmart here) I will make sure to never recommend Opendoor to anyone ever, friends or family or even strangers.”

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Posted 4 years ago

Thank you for sharing your experience with us. We are sorry we didn't meet your expectations and will provide this feedback to our internal teams. Please reach out to community@opendoor.com if you have any further questions or concerns.

Posted 4 years ago

“Nightmare Experience — Buyer Beware: these are “newbie” real estate agents with very little experience with anything other than run-of-the-mill SFRs or REOs. If you are a real estate investor, a high roller, or have more sophisticated deals, these “kids” are not going to know what to do with it. Unless you’re a first-time homebuyer, you will likely become fed up with their inexperience, or their constant reliance on computer analytics and inability to use their brains.”

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Posted 4 years ago

We’re sorry to hear that you’ve had a less than satisfactory experience with us. We'd like to learn more. Please email community@opendoor.com with more information about your experience and the property address. Thank you!

Posted 4 years ago

“Opendoor was an awful experience for my husband and I. Long story short (as it could be very long). I am a realtor and this was my first time dealing with Opendoor. I hope it will be the last. This transaction was for my husband and I. We get under contract and per Opendoor's policy, BUYER NOT ALLOWED to check the septic system. The buyer (per GAR contract) is allowed to check ALL components of house when in the Due Diligence Period. Septic system problems can get very pricey, upwards to $20,000! This in itself is extremely shady and awful for ANY buyer. My hubby and I went forward with the transaction anyways and found a lot of issues wrong with the house. Opendoor gave us $550 and denied everything else. I had to FIGHT to get all Closing Costs paid out of the starting gate. If I didn't, we probably would have had 2K or 3K paid if lucky. We ended up Closing on the house and had our septic company come out the day after. The septic tank was almost overflowing and was NEVER pumped or inspected, even though Opendoor told me that it was pumped and had a inspection letter that was given to them. Opendoor is shady and if you have a choice to go deal with someone else, do it!”

Helpful Report

Posted 4 years ago

We want all of our clients to have the best possible experience with Opendoor, if we've fallen short we want to make it right. Please reach out at community@opendoor.com so we can investigate.

Posted 4 years ago

“You cannot tell me this company doesn't have any negative reviews!!! I find that hard to believe. They sent a so called "great realtor." I think they meant a conman!! I own my home outright and should have the right to decide NOT to sell. This so called realtor (which he is not) took advantage of me and my situation. Now he has put a so called "cloud" on the deed to MY HOME OF 19 YEARS!!!!!!! Because of his greediness I am about to loose everything. I have had to hire an attorney!!! I feel Opendoor should be responsible for their so called " realtor" as they referred to, more like a GREEDY CONMAN!!!! DO NOT WORK WITH THIS COMPANY.......SELLER BEWARE!!!!!!!!!!”

Helpful Report

Posted 4 years ago

Hi there, We apologize for what sounds like a very frustrating situation. Our team would like to look into this immediately. Please email community@opendoor.com with the property address and as much information as possible. Thank you!

Posted 4 years ago

“Like dealing with robots. They have no idea what they’re doing- basically just like dealing with dumb customer service people. They price too high and take advantage of both buyers and sellers. Cheaper to let a real estate agent handle too.”

Helpful Report

Posted 4 years ago

Sorry to hear this, and thanks for taking the time to share your feedback with us. If you would like to please email community@opendoor.com with more information about your experience and the property address so we can better understand how our teams can improve.

Posted 4 years ago

“Where to start? Do not buy from this company they screwed us over all the way til the closing day! Told us if we paid full asking price we would get a stainless steel package that meant the cheapest model stove in black w stainless trim and the cheapest dishwasher on a 264,000$ home was promised a lot and given nothing! They stopped caring for the property as soon as they excepted my bid even tho I was not able take over possession for 30 days the hot water heater was broke pool had major problems fans and lights ddnt work and I was expected to pay the home warranty for repairs. Crappy co crappy services!”

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Posted 5 years ago

Thanks for letting us know about this Shera. This is not the experience we strive to deliver at Opendoor. Please reach out at community@opendoor.com so we can look into this matter!

Posted 5 years ago

“We found THE house and absoluetly fell in love with it. I hated to let it go but I got tired of going back and fourth. Opendoor would not work with us AT ALL. There were very simple fixes. If you want me to pay full price plus closing costs the very least you could do is fix the minor issues. After a while we gave up and began looking elsewhere and found another home. Upon terminating the contract they asked what could be done to save the contract?!? Absolutely nothing! You wasted the most valuable thing I have, MY TIME.”

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Posted 5 years ago

We strive to give everyone a great experience, and we are sorry you did not receive one. Could you please reach out at community@opendoor.com so we can investigate? Thanks a lot!

Posted 5 years ago

“My Open Door offer was well below the market value. I had to wait a little longer, but I sold my home for $30k more than the offer Open Door gave me. Well worth any hassles of showing or keeping the house clean.”

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Posted 5 years ago

Josh, I’m sorry to hear your experience with Opendoor was less than stellar. Your feedback matters to us. Please email community@opendoor.com with more information about your experience and the property address so our team can learn more.

Posted 5 years ago

Opendoor is rated 4.4 based on 3,349 reviews