Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,367 Reviews

86 %

of reviewers recommend Opendoor

Company Reviews

Metrics

Info

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

Visit Website

Email:

community@opendoor.com

Write Your review

Tell us how Opendoor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our total payout was based on a foundation issue, AC unit replacement and some updating on flooring which resulted in several thousand dollars deducted from our original estimate. Only the flooring and some paint was completed. Leaving a new buyer with existing issues that Opendoor was suppose to remedy. Highly disappointed with the process and will not recommend Opendoor to anyone.”

Helpful Report

Posted 4 years ago

We're sorry to hear about your experience with Opendoor, and if we’ve fallen short of your expectation of us we'd like to look further into it. Please reach out at community@opendoor.com with your best contact information and property address.

Posted 4 years ago

“I had a good experience purchasing the house with Open Door, besides they gave me 1% back which it came in very handy towards closing cost . Thanks a lot for all your help.”

Helpful Report

Posted 4 years ago

We love hearing stories like these! Thanks for taking the time to share, David.

Posted 4 years ago

“My initial experience with Opendoor was good. Customer service was fantastic and response time were always prompt when I was looking into actually purchasing my house. Once I got into contract with them and it was time for me to get an appraisal and inspection done I was told to contact them when I arrived to get the code to get into the house and it was hard to get ahold of my sales individual. There were quite a few repairs to be done to the house that surprisingly Opendoor agreed to fix. Now I have been living in my house for a month and the so called repairs that they said they fixed are all breaking or they were half a**ed done. So now I am running into more issues from their “repairs” than I would’ve if I just moved in without them touching anything. Oh and they never pulled permits for what they should’ve.”

Helpful Report

Posted 4 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 4 years ago

“Working with OpenDoor was a seamless experience. Sure there are advantages to traditional sales but we were in a crunch and needed to get our house sold before closing in our new one. They did everything for us! This process removed all stress!!”

Helpful Report

(Orlando) - Posted 4 years ago

Annemarie, great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Posted 4 years ago

“Open door is definitely the best way to sell your home. Very easy and friendly and courteous and knowledgeable staff. Very highly recommended opendoor.”

Helpful Report

(Charlotte) - Posted 4 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Jude.

Posted 4 years ago

“Very pleasant experience. They were very helpful”

Helpful Report

(Phoenix) - Posted 4 years ago

Glad to hear you had a positive experience with us Kathy. We appreciate your feedback!

Posted 4 years ago

“I believe this company is for sellers Definitely NOT for buyers . They make everything so difficult. They don’t accept FHA loans (treat people like trash who have them ) they want conventional loans only . Calling them , it’s a call center so you never get the same person . Was told a house had no offers then once we made one it was all of a sudden “under contract”. On a 2nd home it was stated they are accepting FHA loans and once we sent our offer they retracted the acceptance of FHA loans . Buying a home is frustrating and emotionally exhausting and to deal with this company has made it completely undesirable. If you’re buying I strongly suggest you avoid looking at homes that are Open door.”

Helpful Report

Posted 4 years ago

We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.

Posted 4 years ago

“Very nice experience”

Helpful Report

(Phoenix) - Posted 4 years ago

Thanks for sharing, Thomas!

Posted 4 years ago

“Opendoor really did make the process easy. With two kids under two and two dogs as well as working from home the last thing I wanted was showings. Even during an uncertain time they really pulled through for us. Thank you Opendoor!”

Helpful Report

(Atlanta) - Posted 4 years ago

We're delighted to hear you've had a good experience with Opendoor Sara. We appreciate you spreading the word about Opendoor!

Posted 4 years ago

“Opendoor made the process simple for me. Kept me informed, straightforward communication and returned phone calls when I had questions. So simple to work directly with their people to determine what needed to be done, and what didn't. I would definitely recommend them if you are getting ready to sell your home. I was very pleased with the overall process of selling my home to Opendoor and the price that I received for my home. (and no showings!) N Jones”

Helpful Report

(Phoenix) - Posted 4 years ago

We love hearing stories like these! Thanks for taking the time to share, Nancy.

Posted 4 years ago

“Amazing from four to closing”

Helpful Report

Posted 4 years ago

Thanks for sharing, Aaleeah!

Posted 4 years ago

“Opendoor team is super responsive. They paired me with a great realtor. Made the process more simplified that what I was expecting. I would recommend buying a house through them.”

Helpful Report

Posted 4 years ago

That’s fantastic to hear David, thanks for sharing your experience with us. 💙

Posted 4 years ago

“Amazing customer service, hassle free, everything went very smoothly”

Helpful Report

(Houston) - Posted 4 years ago

Thrilled to hear that Kristin. Thanks for the positive review! We wish you all the best in this next chapter!

Posted 4 years ago

“Liars, cheaters, dishonest. Signed contract with no disputes. Escrow and title paperwork completed. Then they send out blanket general email they are canceling offers. This was not an offer!!!It was signed accepted contract. Spend one week calling and emailing with zero response. Then after speaking they send cancel letter and decide they can cancel and escrow goes back to buyer. WTF? Why have contracts if you can cancel with no agreements. Here is the thing- Lennar and Opendoor are owned by same corporation. The escrow I put with Lennar will not allow me to cancel without lost of my deposit escrow. Opendoor is using world epidemic to hide behind. Said they do not want to put their agents at risk which I would understand. The hypocrisy comes into play is that they are still selling houses using same agents. Total liars!!! Notified BBB and Florida Attorney General for breaking contract and not forfeiting escrow.”

Helpful Report

Posted 4 years ago

We completely understand your frustration at this time. Please send us an email at community@opendoor.com with your property address so our team can ensure your situation is getting the appropriate attention. Thank you.

Posted 4 years ago

“Yvette Johnson is a highly professional, highly competent, listing agent. She was kind and patient with my client's lender issues and worked with us until resolution. Has been a true pleasure working with her and I highly recommend her as a top agent with Open Door! Ruth Wood, HomeRiver Group Tampa, Realtor”

Helpful Report

Posted 4 years ago

Ruth, Thanks for the positive feedback and we appreciate you spreading the word about Opendoor!

Posted 4 years ago

“I could not believe how easy it was to sell through Opendoor. We had an issue with a lien showing on our records. They were patient and kind throughout the whole process. The offer was generous, especially since my husband had not been able to make updates and our house was not immaculate. We were happy with the results.”

Helpful Report

(Charlotte) - Posted 4 years ago

So glad to hear this Barbara. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 4 years ago

“Open door employees are rude and treated me horribly. Wouldn’t extend my closings 5 days. I asked for the extension on the day they accepted my full price offer. They tried to cash the check three times now. Cheaters and scammers. DO NOT WORK WITH THEM.”

Helpful Report

Posted 4 years ago

We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.

Posted 4 years ago

“do not ever try to do business with this company. they operate their business with a tactic called "bait and switch." they initially make a fake offer that they're not willing to stand behind. then, when it's time for them to live up to the obligations they've made, they randomly cancel their offer. they will then call the customer back telling them they will get them in touch with another company that will pay as much as $100k less than their initial fake offer. this is a dishonest business practice that car dealerships got in trouble for operating a number of years ago. opendoor has adopted this unethical business practice as one of their core company principles. do not try to sell your house or buy one through this completely dishonest company.”

Helpful Report

Posted 4 years ago

“Trevor Hendricks #1 in my book from sales he goes above and beyond thanks”

Helpful Report

Posted 4 years ago

Thrilled to hear that Russell. Thanks for the positive review! We wish you all the best in this next chapter!

Posted 4 years ago

“Cancelled the day before home assessment due to covid 19 via a generic email leaving is no other resources after hubby took a job transfer and is already working 3 hours away. Thanks for nothing.”

Helpful Report

Posted 4 years ago

We completely understand your frustration and concern at this time. Due to this unprecedented health emergency, we are no longer able to conduct assessments for the safety and health of both our employees and our customers. But we do have alternative listing options that we are happy to discuss with you to support you and your family at this time. Please email community@opendoor.com if you are interested.

Posted 4 years ago

Opendoor is rated 4.4 based on 3,367 reviews