Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,352 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although they cleaned and painted the interior they kept from us that the HOA here was requiring that homes be painted by the end of the year and didn't inform us of that cost just 6 months down the road. The HOA mailed out letters in advance of us purchasing the home but naturally Opendoor is denying it and won't even be decent enough to work with us "basically said it's not their problem". Never purchase a home from them unless you have everything in writing and check your HOA for any future costs coming up they may be hiding. I would have had more respect for the company if they would have worked with us instead of giving excuses and brushing us off.”

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Posted 5 years ago

We're sorry to hear about your experience with Opendoor, and if we’ve fallen short of your expectation of us we'd like to look further into it. Please reach out at community@opendoor.com with your best contact information and property address.

Posted 5 years ago

“We needed to sell our home quickly, so we called Opendoor. We were offered a generous amount for our house, and absolutely no hassles. No buyers walking through, no open houses, no staging. We were able to pack up and leave at our own pace. I highly recommend Opendoor. They do the work for you, and make your home sale quick and free of unnecessary worry.”

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Posted 5 years ago

That's wonderful feedback to hear, Greg! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!

Posted 5 years ago

“I am a realtor who solicited an offer from Opendoor and my clients are thrilled that I did. It meant they could move into their dream home, which they had put a contingent offer on with a 45 day close. Well, with Opendoor, we closed on BOTH properties in half that time. The offer from Opendoor was competitive and the process was seamless. It was a dream transaction. I would work with the Opendoor team again in a heartbeat. Prompt responses and very reasonable throughout the inspection and negotiation process.”

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(Portland) - Posted 5 years ago

So glad to hear this Nicole. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 5 years ago

“Trying to unsubscribe from mailings for a year but keep getting told may receive one more mailing in the next 6 weeks. Weekly letters still coming.”

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Posted 5 years ago

Thanks for taking the time to share this feedback with us, we appreciate it. Could you please reach out at community@opendoor.com with your property address so we can remove you from our marketing list? Thanks a lot!

Posted 5 years ago

“It was an amazing experience, from the beginning, after Brian inspected the house until Marco closed, flawless and painless.”

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(Atlanta) - Posted 5 years ago

Glad to hear you had a positive experience with us, Jack. We appreciate your feedback!

Posted 5 years ago

“Definitely recommend opendoor for people that wants a hassle free way of selling and really needs to sell quick. They offer a fair price on your house but the real value is on the seamless process of selling your house. Buying our new home gave me stress but not selling our old house thru opendoor.”

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(Jacksonville) - Posted 5 years ago

So glad to hear this Archie. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 5 years ago

“THE BEST DECISION I COULD HAVE POSSIBLY HAVE MADE! THE PROCESS WAS EASY, AND WAS ASSISTED EVERY STEP OF THE WAY. THANK YOU OPEN DOOR FOR HELPING ME AND ASSISTING ME IN THE SELL OF MY HOME. WOULD HIGHLY RECOMMEND THEM AND USE THEM AGAIN IF THE SITUATION ARISES. 100% SATISFIED!”

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(Dallas) - Posted 5 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Felicia.

Posted 5 years ago

“Super easy from acceptance of offer to closing! Good market value and fair repair requests! Helped us quickly be able to upgrade to a bigger home without the stress of showings or time spent waiting for a buyer!”

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(Las_vegas) - Posted 5 years ago

Amanda, great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Posted 5 years ago

“I have had the same experience as most of you... I am also looking to purchase and found a house opendoor is selling. The house has been under contract 3x and back on the market. Every time I go to offer they start off with no offers at first then all of a sudden it’s multiple offers. Ha! To opendoor keep your dam houses. I will keep looking and if I see that you are selling a house, I will look the other way! I will not partake in your shenanigans!”

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Posted 5 years ago

We always want our customers to have a great experience with Opendoor Kita, and we’re sorry if this hasn’t been the case for you. We'd like to learn more - please email us at community@opendoor.com. We rely on feedback like yours as we continue to improve the experience for both buyers and sellers.

Posted 5 years ago

“What a joke. They massively lowballed my home offer. Within 24 hrs of listing, we had an offer in hand that was over asking price and $62k over what Opendoor offered. Our tax assessment (which is always much lower than what the house is worth) came in at almost $30k more than what Opendoor offered. There are unrenovated, half the size, 1/4th the lot sized homes in our neighborhood that sold for as much or in one case, 15k more than they offered us for our home. This is a predatory, garbage company. Don't waste your time.”

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Posted 5 years ago

We’re sorry to hear that you’ve had a less than satisfactory experience with us Mre. We'd like to learn more. Please email community@opendoor.com with more information about your experience and the property address. Thank you!

Posted 5 years ago

“Absolutely a total joke. Open door offered me $335,000 for my home. Plus all of their fees, charges and scare tactics, that it was going to cost money in repairs to traditionally sell my home. I listed my home and got an offer for $383,000, (in 7 gays) less the 5% commission and absolutely no repairs to make. Don’t let them fool you into selling them your home”

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Posted 5 years ago

I’m sorry to hear your experience with Opendoor was less than stellar. Your feedback matters to us. Please email community@opendoor.com with more information about your experience and the property address so our team can learn more.

Posted 5 years ago

“Our friends have helped us investigate Opendoor's procedures as an added protection for ourselves as buyers due to many of their bad reviews. In doing so, we made inquiries on several properties to see how the negotiating process works. Obviously, Opendoor favors buyers that buy through Opendoor processes rather than with a private real estate agent who will actually advise them. In this way, they are able to take advantage of buyers who may be unfamiliar with buying real estate. We are working with Opendoor right now to buy a house that has been on the market for 90+ days. We have offered fair offers for the property and have asked for a 60 day close period per their stated declaration on their website, "With Opendoor, you choose your closing date so it can take anywhere from 10-60 days–the timeline is up to you". The agent refuses to go past 30 days and countered a price 1k lower than their published asking price. The next day, the agent says the seller has multiple offers and the seller is calling for everyone's highest and best offer by today at 3pm. This is a common trend for any offer they seem close to accepting based on other reviews and is meant to drive up the price. Furthermore, this is a property owned by Opendoor but the agent refers to Opendoor as "the seller". We all know that Opendoor is calling all the shots here. We find that Opendoor engages in non-tranparent, unethical business practices to maximize their profits. Quality control and customer service are lost in the way that they've set up their virtual presence, and obvious improvements could be made if they valued their employees and their customers. It is difficult to find reviews regarding the buyer's perspective, but I have searched Yelp, the BBB, Glassdoor, Indeed, and this page which is monitored by them. The consensus for buyer reviews is 1 star but Opendoor masks that with the higher reviews made by people who had a good experience selling to Opendoor (especially when they were in a bind). If any one is thinking about buying from Opendoor, we would encourage you to investigate their business practices and reviews for yourself and come prepared for the negotiation process.”

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Posted 5 years ago

Hi Vickie, sorry to hear that this was your experience with us. We always strive to provide a stress-free, positive experience with Opendoor, but if we've fallen short, we want to make it right. Could you please reach out at community@opendoor.com so we can investigate? Thanks a lot!

Posted 5 years ago

“Obtained information and did not receive it as promised. This site only collects personal information without actually providing a service.”

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Posted 5 years ago

We’re sorry to hear that you’ve had a less than satisfactory experience with us. We'd like to learn more. Please email community@opendoor.com with more information about your experience and the property address. Thank you!

Posted 5 years ago

“We found Opendoor to be fair and flexible. Very easy to work with throughout the process of selling.”

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(Minneapolis) - Posted 5 years ago

Thrilled to hear that Gary. Thanks for the positive review! We wish you all the best in this next chapter!

Posted 5 years ago

“Very easy and pleasant. Price seemed descent”

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(Tampa) - Posted 5 years ago

That’s fantastic to hear Marcus, thanks for sharing your experience with us. 💙

Posted 5 years ago

“I am buyer and please please please do not engage with this company to sell your home...it is twice as hard to buy home with these people than a normal realtor....not only will you be losing money when sell your home the buyer has also a worse experience...so the only winner is Opendoor at the expense of us...”

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Posted 5 years ago

Hi, sorry to hear that this was your experience with us. We always strive to provide a stress-free, positive experience with Opendoor, but if we've fallen short, we want to make it right. Could you please reach out at community@opendoor.com so we can investigate? Thanks a lot!

Posted 5 years ago

“My Open Door experience was very pleasant. Baby Garcia was amazing and the Open Door Team was very accommodating”

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(Houston) - Posted 5 years ago

We’re always happy to hear about the positive experiences our customers have with us. Thank you for sharing Bernard!

Posted 5 years ago

“I was skeptical entering the process but was very happy with the outcome. They gave a fair offer and made it pretty easy to finish the deal. I will definitely use/recommend them again.”

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(Phoenix) - Posted 5 years ago

Steve, Happy to hear that and even happier you took the time to tell us! Thanks for spreading the word!

Posted 5 years ago

“Beware of doing any form of business with opendoor. We purchased a property in Queen Creek Arizona, it was nothing but problems from the beginning. Upon home inspection it was found that our air conditioning unit was not working properly and needed small repairs. We submitted the report to open door where they refused to make the repairs to the air conditioning unit. Imagine buying a home in the hot desert and having the seller not agree to fix air-conditioning. Eventually after going back and forth, they agreed to fix it. Additionally, The property had three natural gas leaks.. These were detected by Mesa Gas where they actually had to shut the gas line down. We had to have our hot water tank completely replaced after only three days of moving into the property. We also signed an agreement that open door would repair to wooden banister going to the second floor within 30 days of the closure of the sale. Upon sending their own hired a contractor to our home, he stated that he could not make the repair because the banisters were custom made. He also stated that he has even asked other peers of his who also were not able to do it. The contractor advised Opendoor directly that he was not able to make such repairs. Now beyond 30 days and approaching 60, Opendoor failed to keep their promise to make all necessary repairs as signed by them. Our Real estate Agent advised us it is commonly known that open doors policy is to buy homes for a quick turnaround. They do not exercise any formal inspection of the property. This means you could be buying a property from Open door with many problems that are not being disclosed directly from the seller. Strongly advise purchasers of a home to be careful of what they are getting themselves into with this group because they will not honor their word even when its their own signature. Now we will have unnecessary legal fees and other expenses all because they simply do what they committed to.”

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Posted 5 years ago

Sorry to hear that Rob, this is not the Opendoor experience we strive for and see that Opendoor is actively trying to make this right with your agent. Please reach out at community@opendoor.com if you have any further concerns. Thanks for your patience while we are discussing a solution!

Posted 5 years ago

“Everyone was very professional and everything went very smoothly. Would definitely recommend them to everyone”

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(Raleigh) - Posted 5 years ago

Brent, Happy to hear about your experience with us! Thanks for sharing!

Posted 5 years ago

Opendoor is rated 4.4 based on 3,352 reviews