Openreach Reviews

“ Great service engineer work on my internet line untill it was up to speed brilliant customer service he did a great job and kept me informed about everything he was doing one very happy customer ”

“ In my case, their customer service was excellent. ”

“ F5antastic service efficient polite phoned ahead because they had to attach the fibre optic on a large pole we have engineers then a 3rd arrived to make sure everything was OK well done Openreach! ”

“ Steve the Engineer solved and fixed the problem in under an hour. Excellent service in Dunstable ”

“ Finally they had it working but were still committed to getting up the best connectivity, so they continued tuning and test to give use the service available. ”

“ that is 110 days later than service was supposed to be on. ”

“ My engineer, Peter Chard, called out to us this morning at 8.30 am - first class service, helpful and contacted me 3 times to keep me updated - cannot recommend his expertise enough. Thank you Nikki B ”

“ I was very happy with the service I received. Amend was courteous, efficient, and very quick. He should have had his hi-viz jacket washed, though! ”

“ I had a phoneline cut through accidentally during plastering work. They came next day and fixed it in about forty minutes. The only thing I'd say was I didn't no they were arriving so I almost missed them as I was going out. Excellent service overall. ”

“ Outstanding service today a engineer was here four hours he checked everything called a college to go up the pole for safety resolved the issue I had with broadband . Five star plus service Well done and Thankyou bt open reach and the lady who helped me on chat before getting enginner was so helpful five stars to Thankyou ”