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I submitted a formal complaint and refund request to Opodo with all documentation on 15 February 2025 — they never responded.
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posted 3 weeks ago
- Till Lagemann
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They claimed to have "forwarded my refund request to FlyOne but hadn’t heard back" and told me I should now deal with the airline directly.
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posted 3 weeks ago
- Anonymous
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Despite multiple complaints, their customer service refused to refund the unauthorized charge, showing complete disregard for ethical business conduct and customer rights.
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posted 1 month ago
- Anonymous
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Absolutely horrible! I booked flight then later charged me extra 100 said I agreed join the prime! Only refund 50% stolen my money from my flight account!
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posted 3 months ago
- Anonymous
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I managed to obtain a copy of the offending hotel cancellation email proving that Opodo had taken my money, cancelled the hotel room and then resold it again at a higher price without informing me - or the hotel - and issuing no refund.
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posted 3 months ago
- PSR
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The airline credited Opodo and told me to get my refund from them.
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posted 3 months ago
- Leigh
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We ended up having to rebook a ticket because Opodo was incapable of making the necessary changes and have since blanked any request for refund.
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posted 3 months ago
- Timo
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I contacted the call centre and was told it could not be refunded.
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posted 4 months ago
- Nada
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Each promising my refund is happening only for it to never eventuate.
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posted 4 months ago
- Anonymous
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I booked a flight and hotel package with Opodo, they took full payment and next day messaged to say outward flight was full and to call to change flight or for a full refund, I was refund £234.
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posted 4 months ago
- Ron
