Login
Start Free Trial Are you a business?? Click Here

Opodo Reviews

1.0 Rating 1,741 Reviews
B-
Happiness Grade
B-

Customer Service - Average

69.01%
Industry Average
Another victim of this scam paid 550£ got cancelled by Opodo claiming airlines cancelled flight this is an out and out lie as my mother is booked on same flight wth different merchand travelocity and flight still on Impossible to contact customer service numbers do not exist I wish I had read reviews how can a government allowed a company to freely scam people you wonder lesson learned Will never book wth these thieves .
posted 3 years ago - Lou
Excellent service I am extremely pleased with the way Opodo conduct their business. I phoned up with a query and the very patient person on the other end of the phone talked me through it step by step. Excellent service opdo and also great value, being half the price of other companies including the airline
posted 4 years ago - Sally-Anne Eagle
However I clicked on the chatbot and managed to get transferred to a customer service agent overseas (I'm in Oz, they were in Europe).
posted 4 years ago - Aussie traveler
If you're considering booking with Opodo to save some money I would advise you don't! It's ok until anything happens but as soon as there is an issue there is absolutely no customer service on offer. I've wasted hours trying to resolve what should have been a minor issue. Avoid them if at all possible!
posted 4 years ago - Lindsey Roots
Aside from this confusion, really good service.
posted 4 years ago - Tomas
I bought a flight ticket with Opodo and I was very happy with their customer service all the people I talked to were very helpfull and they helpt me in a very professional maner. Keep up the good work !!!
posted 6 years ago - Rodica Bucur
They get a bad press on forums because those who get a bad service are disproportionately inclined to post.
posted 7 years ago - Chris