Opposite Wall Reviews

Name: Opposite Wall
Address: 5333 Av. Casgrain, #1005, Montreal, Quebec
Rating: 4.75

4.8 Rating 2,275 Reviews

93 %

of reviewers recommend Opposite Wall

About Opposite Wall:

Made for everyday visionaries

Opposite Wall is a home decor and design studio based in Montreal, Canada. We believe everyone deserves a living space that reflects their personality and sparks inspiration on the daily. Whether you’re living in a studio downtown or a house in the country, the home is a canvas for expressing your unique view of the world. Our wide selection of prints is designed to help you display every side of who you are.

Driven by creativity

Each month, our in-house designers delve into a new artistic universe, creating original collections that speak to a vast array of styles. From trend-conscious posters to timeless prints, our ever-growing list of artworks represents the tireless work of a small group of dedicated artists.

An eye for sustainability

Nothing is more important than the planet we call home. From SFI-certified paper to FSC-certified oak for our frames and accessories, we’ve invited Mother Nature along on each step of our production process. Plus, we donate part of our proceeds to One Tree Planted, an environmental initiative that help preserve and protect the planet.
Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.

Visit Website

Phone:

249 802 8189

Email:

support@oppositewall.com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Français

“Best frames ever. I will only be buying frames from here!”

Opposite Wall 5 star review on 17th August 2023

Helpful Report

Posted 1 year ago

“Beaux et bons produits, emballage impeccable et livraison dans un délai raisonnable. Merci!”

Helpful Report

Posted 1 year ago

“Customer service is always prompt and friendly. I had a small issue and it was dealt with professionally and swiftly. Thank you!”

Helpful Report

Posted 1 year ago

Hello Crystal, What a pleasure to have satisfied you, thank you for giving us the maximum score! We're happy to hear that our customer service members made your customer experience an enjoyable and pleasant one. Again, thank you for your support, and see you soon on our website! Regards, Opposite Wall team

Posted 1 year ago

“Great frame, great price and it feels good to support a Canadian company.”

Helpful Report

Posted 1 year ago

Hello Katie, Thank you for taking the time to leave us a positive review! We are very happy to know that you enjoyed your latest purchase and that you thought our price range was reasonable. Thank you for your support and we look forward to seeing you again on our website very soon! Have a nice week! Best, Opposite Wall team

Posted 1 year ago

“We rely on ‘just in time’ delivery of frames for sales of our product. Opposite Wall has come through reliably 100% of the time. Even when the mistake has been ours, customer service has been prompt and thorough (and courteous). Simply flawless!”

Opposite Wall 5 star review on 15th August 2023

Helpful Report

Posted 1 year ago

Hello Matthew, Thank you for your positive feedback! We're delighted that you had such a great customer experience with our company and pleased that our customer service staff could provide such a competent assistance to answer your requests. Please feel free to share your walls decorated with our products by tagging us @oppositewall on Instagram! We appreciate your support and look forward to processing your orders again in the future. Enjoy your evening! Best, Opposite Wall team

Posted 1 year ago

“Adaquet. Not the bast quality wood.”

Helpful Report

Posted 1 year ago

Hello Hayley, Thank you for your feedback! Your opinions are important to us and allow us to progress. We are sorry that the products you received did not meet your expectations. We hope we will be able to satisfy you more during your next order with us! Have a nice evening! Best, Opposite Wall team

Posted 1 year ago

“This is the second time I’ve purchased these wall clings… this time they came without a transfer sheet, and they’re unusable. Impossible to put onto the wall straight and without tearing the decal.”

Helpful Report

Posted 1 year ago

Hello Jillian, Thank you very much for your review and for pointing out this issue to us. We attach great importance to offering you a service that is perfectly suited to your expectations, and we are sincerely sorry for this inconvenience. A customer service representative has already reached out to help you with this issue. Thank you for your interest in our store and enjoy your evening! Best, Opposite Wall team

Posted 1 year ago

“terrific service and great looking natural wood frame. Wood quality is good, frame has reasonably good construction for the price point. Plastic "glass" scratches easily but if you're careful getting it on the wall you should be just fine. Works very well with our watercolour prints!”

Helpful Report

Posted 1 year ago

Hello Scott, Thank you for such a positive review! We're so glad you found our products to be of good quality and you enjoyed the fit with your art! We appreciate your support and hope to serve you again very soon in the future! Have a lovely weekend! Best, Opposite Wall team

Posted 1 year ago

“The frames I ordered arrived without any damage and in good time! With the price of store-bought frames these days, I like to pretend that my wall hanging a / art look OK without frames. But, goodness! These frames are so beautiful! I will be ordering again.”

Helpful Report

Posted 1 year ago

Hello Amelia, What a pleasure to have satisfied you, thank you for giving us the maximum score! We're glad you liked our product and you enjoyed the promptness and quality of our delivery service. We already look forward to taking care of your future orders! Have a nice weekend! Best, Opposite Wall team

Posted 1 year ago

“I usually never review anything but I absolutely LOVE my frames. The oak looks magnificent on my wall. Ordering was so easy, and the pricing is really affordable and high quality for what you get. Will definitely be buying more frames in the future for art and photos.”

Helpful Report

Posted 1 year ago

Hello Lindsay, Thank you for taking the time to leave us such a positive review! We're glad you found our product to be of high quality and that you enjoyed your experience as a whole with our company! We really appreciate your support and hope to serve you again very soon or in the future. Have a wonderful afternoon! Best, Opposite Wall team

Posted 1 year ago

“Great customer service team.”

Helpful Report

Posted 1 year ago

Hello, Thank you for pointing out this issue. We are sorry you received your frames in poor condition. A customer service representative will reach out to you in the next 24 hours to help you with this issue. Thank you for your interest in our store and have a great day! Regards, Opposite Wall Team

Posted 1 year ago

“Appreciate the design and quality-price ratio of Opposite Wall products! Especially love the oak frames.”

Helpful Report

Posted 1 year ago

Hello Alessia, Thank you for taking the time to leave us such a positive review! We are very happy to know that you enjoyed your latest purchase and that you are a big fan of our Solid Oak frames! We hope to see you again very soon! Thank you and have a lovely day! Best, Opposite Wall team

Posted 1 year ago

“Great product. Very happy with the quality.”

Opposite Wall 5 star review on 1st August 2023

Helpful Report

Posted 1 year ago

Hello Karen, Thank you for your positive feedback! We're delighted that you found our products of good quality. Please feel free to share your walls decorated with our products by tagging us @oppositewall on Instagram! We appreciate your support and look forward to processing your orders again in the future. Thank you and have a lovely day! Regards, Opposite Wall team

Posted 1 year ago

“Nice frames but mine came with water damage. Reached out to the company and never heard back.”

Helpful Report

Posted 1 year ago

Hello Mackenzie, Thank you for your feedback. We are sorry that you have received a damaged frame and that you never received an answer. As customer satisfaction is our priority, a customer service representative will contact you within a few hours. Thank you for shopping with us and have a wonderful day! Best regards, The Opposite Wall team

Posted 1 year ago

“J'aime beaucoup la variété. Je trouve ça dispendieux.”

Helpful Report

Posted 1 year ago

Bonjour Carolanne, Merci d'avoir pris le temps de nous laisser un commentaire positif! Nous sommes contents d'apprendre que vous aimez notre grande sélection de produits! Nous prenons en compte vos commentaires sur les prix, et nous travaillons pour continuer d'offrir une excellente qualité à des tarifs compétitifs. Nous espérons continuer à vous satisfaire avec de nouveaux produits et des offres spéciales à l'avenir. N'hésitez pas à revenir magasiner sur notre site! Belle journée à vous! Bien cordialement, L'équipe Opposite Wall

Posted 1 year ago

“I just received my order. I must say I’m surprised about the quality of the wood. I was expecting it to be much heavier and durable. I know on the product it says Solid oak frame but it appears very flimsy. Could you provide more information about the wood used in the frame? Not quite what I was expecting for the price paid.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback. We are sorry that you have received a frame that did not match your expectations and left you with disappointment. As customer satisfaction is our priority, a customer service representative will contact you within a few hours. Thank you for shopping with us and have a wonderful day! Best regards, The Opposite Wall team

Posted 1 year ago

“Très belle qualité du produit Très satisfaite de mon achat”

Helpful Report

Posted 1 year ago

Bonjour Nathalie, Nous vous remercions pour votre retour et commentaire positif ! Nous sommes heureux que vous ayez trouvé nos produits de bonne qualité et que vous ayez apprécié votre expérience chez Opposite Wall. Nous apprécions votre soutien et espérons traiter vos commandes à nouveau à l'avenir! Passez un excellent weekend! Bien à vous, L'équipe Opposite Wall

Posted 1 year ago

“i was quite impressed by the speed of delivery and quality of frames. super customer service experience! one of my frames was broken from transport and Opposite Wall did not hesitate to send me a new one !”

Helpful Report

Posted 1 year ago

Hi Stephanie, Thank you for the great review! We're glad you found our product to be of good quality and you enjoyed the promptness of our delivery service. We're also pleased to hear that our team was able to provide a suitable solution for your issue. We appreciate your support and hope to serve you again in the future. Enjoy your week! Best, Opposite Wall team

Posted 1 year ago

“tres joli sur mon mur”

Helpful Report

Posted 1 year ago

Bonjour Chantal, Nous vous remercions d'avoir partagé votre avis sur vos derniers achats chez nous! Un membre du Service client va vous contacter pour savoir comment nous aurions pu améliorer votre expérience. Au plaisir de vous revoir sur notre boutique en ligne! Belle journée à vous! L'Équipe Opposite Wall

Posted 1 year ago

Opposite Wall is rated 4.8 based on 2,275 reviews