Optical Express Reviews

Name: Optical Express
Rating: 4.68

4.7 Rating 4,213 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

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0800 023 20 20

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customerfeedback@opticalexpress.com

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Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

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“I have found my close vision to be perfect since my surgery, and my distance vision is still going through a settling period of which I am getting use to. i am not experiencing any discomfort and am happy with the outcome so far.”

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Posted 11 years ago

“great experience and I will reccomend your services”

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Posted 11 years ago

“Very friendly staff and very informative from start to end. Aftercare is excellent. My vision is much better then expected and my recovery was only a couple of days.Very happy that I had the surgery. My vision is better then 20/20. I realy can recomend it to everyone. Thanks to everyone who was involved at Optical Express”

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Posted 11 years ago

“This treatment has made my life so much more conveniant and a lot less hassle. I would recommend this treatment and optical express to anyone. Staff instore have been excellent in every way.”

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Posted 11 years ago

“Relatively painless surgical procedure followed by only a few days of discomfort (Lasek). The benefits certainly outweigh any initial discomfort. I am so glad that I chose to have corrective surgery.”

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Posted 11 years ago

“My overall experience was of excellence throughout the whole process. I was made to feel at ease at all times by each and every member of staff who I had contact with. I was not really anxious at any time as I whad total confidence in the surgeon and all the other staff.”

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Posted 11 years ago

“From my initial consultation to being discharged, I have always been given the best care, and all of my questions have been answered well and clearly.”

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Posted 11 years ago

“although theres a slight discomfort after surgery for the first 4 hours I have to say it's worth it since I have the freedom of my sight; no longer buying contacts or solution and I dont have to worry about eye infections I've picked up whilst wearing my lenses. Every member of staff involved have been friendly and helpful and even the finance deal I got has been perfect and is affordable.”

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Posted 11 years ago

“I foud the whole experience with my comfort zone and with excellent suport”

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Posted 11 years ago

“Everything straight forward, no pain from surgery, eyesight fantastic, No problems, will recommend to friends, family and anyone else”

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Posted 11 years ago

“Pretty much as i expected it would be - very professional and efficient process from start to finish.”

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Posted 11 years ago

“the surgery was uncomfortable,and my eyes were watering like anything that night. but in the morning i could see fine so i would well recommend it to anyone.”

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Posted 11 years ago

“have alot of difficulty with glasses now its brill not having to struggle with my bend glassess”

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Posted 11 years ago

“Surgery has been beyond my expectations in every way. The whole experience has been entirely positive and everyone concerened with the treatment and care has displayed exemplary attention to detail.”

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Posted 11 years ago

“I am verry happy that i could do this surgery.”

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Posted 11 years ago

“was a bit worried but put at ease by staff all in all a good experiance.”

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Posted 11 years ago

“the laser eye surgery was the best thing ive ever done would recommend to any body”

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Posted 11 years ago

“I am extremely pleased with the treatment i have received. I can most certainly see everything in HD now! I strongly recommend having Laser Treatment with Wavefront, i only wish i had had it done sooner.”

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Posted 11 years ago

“Very pleased with the outcome of my surgery, i would defintely do it again if i had to make that choice again. Been happy with the level of customer service i've had.”

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Posted 11 years ago

“pleased i made the decision to ha ve the surgery would recommend to anyone thinking about laser treatment and overall care was first class happy bunny”

Helpful Report

Posted 11 years ago

Optical Express is rated 4.7 based on 4,213 reviews