Optical Express Reviews

Name: Optical Express
Rating: 4.68

4.7 Rating 4,213 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

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0800 023 20 20

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customerfeedback@opticalexpress.com

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Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't believe the difference having laser eye surgery has made. I had looked into it a few years ago but 'bottled out', however, I decided to get my eyes lasered when I thought I spotted a heron at a nature reserve (with glasses) and my husband who doesn't wear glasses informed me that 'that heron' was a plastic bag! This started me thinking that I really needed to sort out my eyes and so it took me about a year to get my head around it, but the information that Optical Express had on the internet and the professionalism of the staff gave me the confidence I needed.”

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Posted 12 years ago

“Since having laser eye surgery I have been able to see clearly. I have been able to go swimming under thewater without any problems.”

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Posted 12 years ago

“Laser eye surgery with Optical Express is the Bees Knees..... My eye sight has been corrected from always needing glasses to now none at all. The procedure was painless and quick. The only glitch was that one eye needed a further 'top up' treatment but this hasn't detracted from the experience or result. The staff have always been helpful and considerate. I would and have recommended this to other people”

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Posted 12 years ago

“I really feel much better than wearing glasses...”

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Posted 12 years ago

“I hated wearing glasses and could not wear contact lenses for longer than 3 hours without discomfort. Laser surgery has changed my life and I am so grateful. It is amazing to wake up in the morning and see clearly or look at the bed side clock and see the time without having to lean closer or reach for my glasses. My right eye has not healed as quickly as my left eye but after todays appointment I feel confident that all will be well and I will not need reenhancement surgery. Many thanks to you all.”

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Posted 12 years ago

“from my first enquiry thru to the surgery and aftercare, my care at optical express has been brilliant, they have answered all my questions honestly, so at no point was i not prepared for anything being done to my eyes. i would definately reccommend laser treatment to anyone,”

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Posted 12 years ago

“'I can see' are the first words that come to mind. The freedom this has given me is hard to explain, I can play football and tennis without the worry of my contact lenses falling out. I still go home at night and want to take my lenses out, only to remember that 'i can see.' If you can do this surgery, do it. It will change your life.”

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Posted 12 years ago

“I have been really impressed with the professionalism and level of care th\t all staff have given me. The after care has been superb. My vision is better than i hoped for and i am so happy to be able to wake up and see things that I have never seen before even with contact lenses and glasses.”

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Posted 12 years ago

“ABLE TO SEE MORE VISION SCOPE WISE ALSO FEEL MORE COMFIDENT NOT HAVING TO WEAR GLASSES ALL THE TIME NOW”

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Posted 12 years ago

“My experience (so far!) has been very good. I was quite nervous before the whole process but i'm pleased with the results so far as my prescription was very high and i would definitely recommend optical express to friends and family.”

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Posted 12 years ago

“back doing sports”

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Posted 12 years ago

“A very good experience overall, just wish i had the money to have laser eye surgery sooner, would recommend it.”

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Posted 12 years ago

“I had thought about laser eye surgery for some time”

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Posted 12 years ago

“I have had lazer eye treatment and luckily for me have had no problems with any pain only a head ache on the third day after treatment,The after care has been realy good with no problems in obtaining drops .I would recommend this treatment to others.Thank you for looking after me so well ,All the staff at Optical Express Blue Water have been really good and professional in there job roles.”

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Posted 12 years ago

“No pain, no itching, great experience. Would recommend to friends and already have one of them using the voucher I got so that she could afford it! All staff in the store and friendly and helpful. Only cost me ?490 for both eyes - bargain!”

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Posted 12 years ago

“Was a nervous patient at first .. but was well looked after before, during and after treatment .. and thoroughly recommend laser eye surgery to someone else thinking about having it. Has completely changed my life I can now do activities I haven't been able to with glasses. No more cleaning or trying to find glasses that my kids have hidden. Thanks to Optical Express.”

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Posted 12 years ago

“very pleased with the trteatment and the aftercare service provided”

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Posted 12 years ago

“My vision is 100% better than when I was wearing glasses and I would recommend this treatment to anyone who wears glasses.”

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Posted 12 years ago

“overall experience has been really good, first 3 weeks experienced cloudyness and double vision at times but after a month really pleased, just get dry eyes now but are ok after i put in the blinks drops, but i am very pleased overall :)”

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Posted 12 years ago

“see better than I ever remember,had to wear glasses since 12 so to be able to function without them is great”

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Posted 12 years ago

Optical Express is rated 4.7 based on 4,213 reviews