Optical Express Reviews

Name: Optical Express
Rating: 4.68

4.7 Rating 4,213 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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4.7

Based on 4,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

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0800 023 20 20

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customerfeedback@opticalexpress.com

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Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

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“From consulation through to the surgery then aftercare the optical express team have been brilliant. Cant believe how much I can now see that I never realised I couldn't when wearing contacts/glasses. Its the best thing I have ever done and would recommend optical express to anyone considering laser eye surgery. Staff are always willing to help and are friendly. Surgery was quick and not too much discomfort.”

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Posted 12 years ago

“It has been a good experience with amazing rezults and I would recommend laser eye surgery to everybody. Not only it brought a change to my life but because I am a keen Motorbike rider the laser eye surgery results made the riding experience a lot more fun and enjoyable in all weather conditions, day or night.”

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Posted 12 years ago

“STAFF WERE VERY HELPFUL AND INFORMATIVE AND ANSWERS ALL QUESTIONS TO MY SATISFACTION”

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Posted 12 years ago

“i am extemely happy with all the procedures taken whilst my laser eye surgrey was being done and also the after care treatments”

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Posted 12 years ago

“good result overall”

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Posted 12 years ago

“I have been treated very well by all staff and given good information. I have had dry eyes a lot but have been given different drops and advice for this.”

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Posted 12 years ago

“best thing I have ever done, I wish that I had done it much sooner. I am still amazed, a month later, how good my vision is, much better than I ever expected. I will be recommending the surgery to everyone, the after care I have recieved is fantastic. Thank you so much.”

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Posted 12 years ago

“Although very fuzzy and uncomfortable (the first day) I was amazed at the detail that I could see far into the distance, for example being able to see a leaf on a tree. Its brilliant to go out walking and to be able to see everything much more clearly. I do need reading glasses now (which I was warned about) but for me being able to see and enjoy sports, drive and watch TV without glasses is great.”

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Posted 12 years ago

“I have gone from being glasses dependant and wearing corrective lenses for 30 years to being able to see perfectly without any discomfort or pain. This is a procedure I will recommend to everyone I know who wears glasses or lenses.”

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Posted 12 years ago

“Expericence was very good, all staff were very helpful and i would have no trouble in reccommending the surgery to anyone else. I would suggest that the patients are told in more detail about the discomfort that they will have in the folllowing 4-5 hours after the surgery becasue from my experience i was unaware of the amount of discomfort i would have, but overalll an good experience.”

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Posted 12 years ago

“the overall experience has been amazing , i fell i have been supported all the way and so happy i decided to have it done”

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Posted 12 years ago

“I cannot believe the difference to be able to get up and without looking for my glasses or worried have I my contacts with me. It's brillant to go walking without needind a back up plan. Pity I didn't do it years ago its louuvely to see my son's faces in tha am without a haze around them.”

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Posted 12 years ago

“It's something I had only ever dreamed about to be able to get my eyes fixed! I never found out any more thinking that I probably would't be suitable but going for that first consultation was the best thing I did because I was indeed suitable for having laser surgery and I am so pleased with the result. I feel its changed my life and whenever I go dashing off I don't have to worry about taking my glasses.”

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Posted 12 years ago

“The actual procedure was painless (but not pleasant). The first 2 days my eyes were sore but after that it has been great.”

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Posted 12 years ago

“I am really happy now and my life is much easier than it was before :)”

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Posted 12 years ago

“i'am really happy because everything i was told would happen was accurate and is happening as expected.”

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Posted 12 years ago

“Having worn glasses for more than 14 years, it has been very liberating to now know that I don't have to use them to look at the alarm clock every morning! It is relly a sense of freedom after being bound for ages - and the quality of are of the friendliness of staff and the comforting, humourous surgeon made this eperience more than worth it! I thank OE for my improved quality of life and would definitely recommend them my family and friends! This is easily one of the greatest Christmas gifts for me! Thank you once again, OE!”

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Posted 12 years ago

“I recommend the procedure to all. It has made a great difference to my lifestyle, i no longer have to worry about wearing glasses or lenses on holiday/during flights. I do not have to worry about the same during social events, long days at work or when doing other strenuous activities. I recommend this procedure to all as it does change your life for the better.”

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Posted 12 years ago

“So far so good. Treatment has been professional and satisfied with my eyesight.”

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Posted 12 years ago

“Certainly, the world is beautiful with glasses, but nothing beats the absolute freedom of looking left, right, up and down without feeling that weight on your face! ..not having to search for your eyes everytime you take them off...etc etc etc...freedom just amazing! I got freedom with my lazer search...freedom of sight, freedom to see the world in all its beauty!”

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Posted 12 years ago

Optical Express is rated 4.7 based on 4,213 reviews