Optical Express Reviews

Name: Optical Express
Rating: 4.68

4.7 Rating 4,213 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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4.7

Based on 4,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

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0800 023 20 20

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customerfeedback@opticalexpress.com

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Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

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“Such a simple procedure that has given me complete freedom from glasses and contact lenses! Staff have been brilliant and I will recommend Optical Express to anyone!”

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Posted 12 years ago

“I was -7.50 before my surgery and now i have eye sight that is off the chart, i am extremely satisfied with the procedure and aftercare i have received from Optical Express, thank you for giving me my eye sight back!”

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Posted 12 years ago

“again my life was changed dramaticly no glasses”

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Posted 12 years ago

“Extremely satisfied with advice, treatment and care of optical express staff. Many thanks, I'd recomend laser surgery to anybody...”

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Posted 12 years ago

“First of all i was very nervous but after i had the procedure done i was pleased with it after a few days when my sight began to improve”

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Posted 12 years ago

“I was struggling with vari-focals and opeted for one eye to be treated. It's wonderful to be able to see things without having to direct my eyes in the exact position. I would highly recommend this procedure. The staff are all very polite and proffessional and the procedure is virtually painless....if a little scary.”

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Posted 12 years ago

“Great results!!! Very pleased.”

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Posted 12 years ago

“The before and after care has been excellent. The procedure was quite uncomfortable (especially when I knew what to expect for the second eye!), but from the very first day after treatment my eyesight has been perfect. Well worth the discomfort for the 5-10 minute procedure.”

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Posted 12 years ago

“worried would be a understatement but once i arrived for surgery i was put at ease. wish i had done it years ago.”

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Posted 12 years ago

“I was extremely nervous on the day of treatment, however the staff and surgeon put me right at ease as they were very friendly and approchable on answering any questions I had about my laser treatment. I was very surprised at how quick it was all over and done with and the after care treatment so far has been excellant. I left the clinic and never had any pain or discomfort, only my eyes watered a little. The next day everything was clear and I was grateful for having the laser surgery and only wished I had it done sooner. It has certainly changed my life as no more contact lenses to worry about.”

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Posted 12 years ago

“Slightly nervous at first, but the surgery wasn't completely painless, fast and quite surreal. My eyes are still healing slightly, but I am very happy with the results. I would definitely recommend getting treatment with Optical Express to friends and family.”

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Posted 12 years ago

“It feels fantastic not to have to rely on contacts or glasses. My vision feels better than ever!”

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Posted 12 years ago

“I cannot believe how much this has changed my life, i suffered for 8 years with glasses and contact lenses and am glad I no longer require them, my life is so much easier than having to spend time putting contact in and out and changing glasses every few minutes to be able to see, what an achievement I would definately have this done again if ever needed in the future”

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Posted 12 years ago

“My experience was very positive. I was seen to very quickly and made to feel comfortable and at ease with the procedure before I had the surgery and during the surgery by all members of staff. Once the aneasthetic wore off my eyes were very uncomfortable (but I was expecting this!) they were fine once I had taken a pain killer and had a nap at home. My vision cleared within the first few days and I am very statisifed with my vision now. I have never had vision this clear even when wearing glasses or contact lenses!”

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Posted 12 years ago

“It's brillant waking up and being able to see everything clearly without the use of glassses and contact lenses. :)”

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Posted 12 years ago

“The surgery was very quick and painless exceeded all expectations, would recommend to any one who was thinking about having laser eye surgery. Staff looked after you from start to finish and still caring.”

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Posted 12 years ago

“Very good care from the Optical Express team from surgery day and through aftercare. My vision is brilliant, it's awesome to be able to see the alarm clock when you are still in bed.”

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Posted 12 years ago

“Great simple slick experience. The surgery was amazingly simple and the discomfort after was very limited. I have had some difficulty due to the level of astigmatism, but I would happily have a retreatment to enhance the vision further. Overall I am very satisfied.”

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Posted 12 years ago

“I was v nervous about laser eye surgery, it was painless and the result was very good and I did not have to worry as much as I did and I would certainly reccomendto family and friends”

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Posted 12 years ago

“From start to finish, this has to be one of the best experiences of my life - why didn't I do it sooner? Fantastic and friendly staff and a complete after care package have topped it off. Many thanks Optical Express.”

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Posted 12 years ago

Optical Express is rated 4.7 based on 4,213 reviews