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Optical Express Reviews

4.7 Rating 4,213 Reviews
95 %
of reviewers recommend Optical Express
4.7
Based on 4,213 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 46%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3 out of 5
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Email:

customerfeedback@opticalexpress.com

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Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 1 star review on 24th September 2021
John Binnie
Optical Express 1 star review on 27th July 2021
Anonymous
Optical Express 1 star review on 27th July 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
Although slightly daunting at first, the staff were exceptionally good at explaining what was going on, reassuring me that everything was in order and making sure that I was informed and comfortable throughout the test, treatments and reviews. It has made life so much simpler, and my vision is better than it ever was with glasses. Cannot recommend it highly enough.
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Posted 12 years ago
Great to be able to have sharper vision. Improved my vision. For instance driving experiences, is more relaxing and good for safety reasons.
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Posted 12 years ago
A marvellous feeling to be free of lenses and glasses
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Posted 12 years ago
very pleased with the results!
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Posted 12 years ago
no problems at all just have it done if your suitable you will not regret it
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Posted 12 years ago
very happy
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Posted 12 years ago
I have felt completely looked after throughout the entire experience. Very professional staff.
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Posted 12 years ago
Am extremely satisfied with the results of my procedure. I now have better vision than i did whilst wearing my glasses! This gives me alot more freedom in my life which is fantastic. e.g. I can now drive without my glasses which I have discovered is very satisfying!
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Posted 12 years ago
very satisfied with laser eye surgery, will improve golf experience but unfortuately not my golf!
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Posted 12 years ago
I am very happy with the results, I expected to have dry eyes after treatment however this has not been the case. The staff have been great and I am really happy that I took this decision to have laser eye surger and would highly recommend Optical Express to friends and family.
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Posted 12 years ago
I wish I did eye surgery before. Very satisfied!
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Posted 12 years ago
From start to finish the whole experience was first rate i had spoken to 2 other people that had also had laser surgery and i'm glad i did i don't regret one second and would recomend it to anyone.
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Posted 12 years ago
My experience with optical express throughout my laser eye treatment has been fantastic. I have always felt very welcomed and acknowleged within seconds. On the day of my treatment I was fully informed of the procedure and was able to ask any questions however silly I was put very much at ease with the response. I was amazed at how quick the treatment was. I can now enjoy life and appreciate the small things which people who have never worn glasses won't realise- e.g opening the oven and steaming, being able to tell the time when I wake up at night
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Posted 12 years ago
After having Laser eye surgery I experienced slow healing and a lot of problems with light. After the pain and the light problems settled I can see for the first time since childhood I don't need glasses and I'm happy about that.
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Posted 12 years ago
Optical Express are the best one!
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Posted 12 years ago
should have done it years ago best thing I spent money on in years
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Posted 12 years ago
I had my surgery at the end of September, I was terrified but went ahead with it, I was in the room for 15 minutes, there was no pain, only discomfort when the intralase was being done as it a lot of pressure on the eye, the laser itself is a flashing red light for 15 seconds. After 15 minutes I was done, I left the room and my eyes were stinging a lot due to the drops wearing off. I went home to bed for a couple of hours and when I got up I could see great! The next day at my check up I had 20-20 vision.
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Posted 12 years ago
Best thing I ever did, would do it all again if I had to and don't regret ever having it done
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Posted 12 years ago
I wanted laser eye surgery for a number of years but i was worried about the surgery, over time I've come across more and more people who have had the surgery with Optical Express and have recommend the treatment to me. Theres nothing at all to worry about, no pain and its over in minutes! I fully recommend Optical Express to anyone considering the treatment!
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Posted 12 years ago
I wanted laser eye surgery for a number of years but i was worried about the surgery, over time I've come across more and more people who have had the surgery with Optical Express and have recommend the treatment to me. Theres nothing at all to worry about, no pain and its over in minutes! I fully recommend Optical Express to anyone considering the treatment!
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Posted 12 years ago
Optical Express is rated 4.7 based on 4,213 reviews