Optical Express Reviews

Name: Optical Express
Rating: 4.68

4.7 Rating 4,213 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

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0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

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“Very friendly staff made the decision to have surgery easy. So happy with the outcome and after care i have received. Would 100% do it all over again if i had to and would recommend optical express to any of my friends”

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Posted 11 years ago

“Always met with a smile. Staff are friend and knowledgable. I would definately recommend.”

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Posted 11 years ago

“I am very happy, I recover very quickly, my vision has never been so good”

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Posted 11 years ago

“I am very happy with the experience I have had with Optical Express.....just hope that my vision continues to improve as I believe there is a wee way to go yet.”

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Posted 11 years ago

“A little uncomfortable at first but worth the effort.”

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Posted 11 years ago

“Staff very accomodating and friendly. Been a hassle free process.”

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Posted 11 years ago

“well worth it.”

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Posted 11 years ago

“what can i say, top class staff and treatment, highly recomended”

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Posted 11 years ago

“Changed my life. Everything is so clear. It costs alot of money but it's worth every penny.”

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Posted 11 years ago

“My experience has been very good, was friendly service, and my vision without glasses has improved my quality of life, as it allows me to play sports more freely and without the hassle of glasses.”

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Posted 11 years ago

“i've gone from -5 to perfect vision. you have been fantastic - the outcome was far better than i expected. thank you so much.”

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Posted 11 years ago

“I was very keen to get this done after talking with a friend who had LASIK a few years ago. It is better than I expected, and I have not experienced any pain or discomfort. I would recommend it to anyone who needs it.”

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Posted 11 years ago

“Laser eye surgery has been life changing - with quite a high prescription prior to treatment the change it has made has been much more than expected. process itself was less painful / distressing than thought”

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Posted 11 years ago

“My only regret is that I waited this long to get the surgery done, I should have done it years ago, it's been great.”

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Posted 11 years ago

“Reall good can see perfectly.”

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Posted 11 years ago

“My experience was straight forward. Optical express answered all my questions and reassured me that I was in safe hands. The surgery was pain free..I didnt realised the procedure had been completed. It took minutes. I was lucky I had no problems after surgery. After a few hours I was watching TV. I had 20/20 vision the following morning.”

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Posted 11 years ago

“Got it done on a Saturday. Eyes sore on the first day. Slept for 4 hours. Woke up - no pain. Worked on Computer Sunday - no problems. No problem since. Could not recommend enough. Thanks to all the staff and the doctor on day of operation was fantastic.”

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Posted 11 years ago

“I have been very impressed with the care I have received from the first consultation through to the follow-ups after surgery. Everything has been explained to me very clearly from start to finish. My eyesight has greatly improved for close and distance vision and my middle vision is improving daily. I would recommend it to anyone requiring glasses or contact lenses. Thanks Optical Express!”

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Posted 11 years ago

“Overall I have been thrilled with the service I have received at Optical Express”

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Posted 11 years ago

“Laser eye surgery has been great for me, i am very happy with the outcome and would recommend it to anybody who needs glasses or contact lenses but doesn't get on with them. It has improved my life for the better, i wish i had it done years ago.”

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Posted 11 years ago

Optical Express is rated 4.7 based on 4,213 reviews