Optical Express Reviews

Name: Optical Express
Rating: 4.68

4.7 Rating 4,213 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

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“The procedure has made a massive difference to my day to day activities. I would recommend this to my friends without hesitation. The staff are professional and friendly and help you to understand all aspects of the process, procedure and after care. I had quite a lot of pain up to 48 hours after the procedure but the staff were very considerate and gave me confidence that the pain would subside - which it did.”

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Posted 11 years ago

“Thank you to everyone I have come into contact with at Optical ExExpress. TIt is no exaggeration to say that the treatment has changed my life.”

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Posted 11 years ago

“I feel as though I have been very well looked after and there has been great continuity in staff I have seen, which is reassuring. The whole experience was just as expected as it was explained very clearly and honestly. Special mention to the nurses who reassured me throughout the procedure (I was terrified).”

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Posted 11 years ago

“very good”

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Posted 11 years ago

“My experience overall was outstanding. From the start of my treatment to the follow up appointments were execllent. The staff were helpfull, always willing to answer any questions i had and just overall very friendly.”

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Posted 11 years ago

“The staff were all friendly and very helpful. All questions answered and I felt very well taken care of.”

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Posted 11 years ago

“I have been very satisfied with my overall experience at the clinic. From my first appointment to now< everything has been explained clearly and I've not had to stress about anything at all.”

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Posted 11 years ago

“Its the best thing I have done should have done it years ago”

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Posted 11 years ago

“As stated above very happy with operation and after care and would do it again with no hesitation.”

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Posted 11 years ago

“Surgery has changed my life in a good way. Despite the problems at first, I still believe that it was worth every penny!”

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Posted 11 years ago

“A really good experience a completly new life, I cant wait to enjoy summer and wear sunglasses.”

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Posted 11 years ago

“I am very satified with the overall experience. I'm so happy I decided to have the laser treatment, it has truly made a difference to my day to day life.”

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Posted 11 years ago

“The whole process was so easy. The day was all over in less than an hour. Expected to be very nervous during treatment and wasn't. The follow up check ups have been good, I had a concern and was seen straight away and my mind put at ease. Can't stop talking about the treatment to others and would definitely recommend it”

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Posted 11 years ago

“It was a very quick and smooth process from the initial consultation to the actual surgery. The aftercare has continued to improve my sight and I have been treated well throughout the entire process. It is great that aftercare is not an afterthought.”

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Posted 11 years ago

“I decided to go with Optical Express via recommendation. The staff have been great, showing a lot of compassion and care for the client. Having laser has completely changed my life, it's made a difference in my personal and business life. I would definately recommend the service to family and friends.”

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Posted 11 years ago

“Very good as not having to wear glasses is a real bonus. I only need glasses for very small or close work and reading small print like news paper. Its a real bonus not having glasses when I come to put on my crash helmet for my motorcycle”

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Posted 11 years ago

“Had a very satisfactory treatment and the staff are very halpful and friendly. I would recommend Optical Expres to friends.”

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Posted 11 years ago

“Easy, pain free. Much better than wearing glasses or contact lenses. Highly recommended”

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Posted 11 years ago

“The procedure went well and the aftercare is excellent. No regrets and would recommend it.”

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Posted 11 years ago

“I am very happy that i went ahead with Laser eye, although i thought my close up vision wouldn't be affected, my long vision has improved and i no longer have difficulty seeing things far away. I understand that it takes time for my eyes to settle so I will await the improvement to my close up vision while at work (computer work).”

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Posted 11 years ago

Optical Express is rated 4.7 based on 4,213 reviews