Optical Express Reviews

Name: Optical Express
Rating: 4.68

4.7 Rating 4,213 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was a bit worried abut it but really shouldn't have been as it is the best thing I have ever done, its great not to have to wear glasses”

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Posted 12 years ago

“My experience it was verey verey good, am happy with the results, it was the best thing I ever done. i would like to thank you from all my hart Optical Express for this.”

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Posted 12 years ago

“Go for it, it'll change your life and you'll not regret it. Put nerves aside, you really don't feel a single thing during the operation - and I'm a scardie cat!!”

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Posted 12 years ago

“l wore contact lenses for nearly 15 years and often though about laser eye surgery but was always nervous about the concept. but after eventually deciding to do it l was amazed at how quick and painless it was and cannot believe l waited so long to get it done. It has been a real life changer.”

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Posted 12 years ago

“Having a really poor presciption to start with I am AMAZED at my newly found 20:20 vision. The procedure was absolutely fine”

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Posted 12 years ago

“It is a month since I had an enhancement procedure and I am delighted that I did. Vision is much better now and I have full 20 20 vision. Staff are all very friendly and informative.”

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Posted 12 years ago

“Im pleased I went ahead with the procedure. My vision is much better and its great not having to wear contact lenses or glasses!!”

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Posted 12 years ago

“This was the best thing I ever did. It has really helped me,as before when I wore contact lenses I was always suffering from dry eyes and now I don't. All the staff have been amazing and really helpful and able to answer any questions. Im so glad I had the eye surgery.”

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Posted 12 years ago

“BEING ABLE TO SEE THINGS IMMEDIATLEY RATHER THAN WAITING TO PUT GLASSES ON FIRST THING IN THE MORNING”

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Posted 12 years ago

“It is been difficult and at times didn't think will come true, but now I'm happy. :)”

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Posted 12 years ago

“Leaser eye surgery changed my life. its simple, I feel free!!”

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Posted 12 years ago

“The whole procedure was very fast and painfree, but the recovery was quite painful over the next few days. Regular check ups and free ointments and drops made it an even more positive experience as they are still ensuring they did a good job rather than let you go straight after the op!”

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Posted 12 years ago

“I couldn't be more satisfied with my surgery. I have had virtually no discomfort and the process has been amazingly simple. I was surprised at how quick the surgery was and the recovery has been much better than I imagined. My vision is perfect and I am so please I decided to go for the surgery. I have felt looked after all the way through, includin with post-op care.”

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Posted 12 years ago

“Before i had laser i sometimes had to ask people in work what did something say as i could not see. I choose to have laser as i was at the stage where i could see less than ever >My husband had had it done and i knew it worked .I was feeling old as i constantly had to ask people what size,price,age etc.. now i feel me again.”

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Posted 12 years ago

“I am still really enjoying being able to see so clearly without glasses or lenses. I had a slight concern but staff saw me straight away, explained everything and were really helpful and reassuring. Would recommend Optical Express.”

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Posted 12 years ago

“very satisfied from start to finish”

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Posted 12 years ago

“having only being 21 and deciding to undergo the procedure wasn't a difficult choice at all, as wearing glasses and lenses for most of my life was such a pest! i havn't looked back since, it really was money well spent and you realise how something so small such as a 10 minute procedure can impact your everyday life.”

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Posted 12 years ago

“i had laser eye surgery”

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Posted 12 years ago

“Even tho i still have a little bit of glare when driving at night, i would highly recomend surgery to everyone. i can see better now then i ever did wearing glasses!!!! its fantastic. the surgery, the aftercare etc. all good!”

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Posted 12 years ago

“It took alot of courage for me to go ahead and have eye laser. It is totally amazing and wish i had it done before now! theres nothing at all to worry about and its over and done with in seconds! i went home to sleep as recommended and it was crazy that i woke and could see! Although quite blurry i could see a difference. I would so recommended it! its life changing! If your thinking of it just do it!”

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Posted 12 years ago

Optical Express is rated 4.7 based on 4,213 reviews