Optical Express Reviews

Name: Optical Express
Rating: 4.68

4.7 Rating 4,213 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

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0800 023 20 20

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customerfeedback@opticalexpress.com

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Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

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“before laser eye surgery, i didnt have a good quality of life. if i forgot my glasses for whatever reason i would be off for the whole day, having laser vision correction means i can now watch tv and go out without having to remember my glasses. overall best thing to happen medically in my life.”

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Posted 12 years ago

“very good experience”

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Posted 12 years ago

“Very happy and satified.”

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Posted 12 years ago

“good great service”

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Posted 12 years ago

“The best thing i have ever done and worth every penny. Definitly would recommend to other friends and relatives for this procedure. the aftercare is excellent and the staff are friendly and informative if you have any concerns or questions”

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Posted 12 years ago

“best thing i ever did!! Could not reccomend enough! Thank you”

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Posted 12 years ago

“The staff are always very helpful and friendly and I would certainly recommend laser surgery to my family and friends.”

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Posted 12 years ago

“I had standard LASEK eye surgery and i'm very pleased with the final result. After surgery my eyes were very light sensitive but i didn't experience any discomfort. As soon as i had my bandage lens taken out I was already seeing 20/20 vision in my eyes and couldn't believe it. I am very happy i decided to get laser eye surgery and can't recommend it enough to my friends.”

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Posted 12 years ago

“From start to finish my care was excellent and I am delighted with the outcome. A little reluctant to have the procedure done but very happy with the outcome it has made a major difference to my life especially in the little things, showering, going to bed and been outdoors. However before the surgery it would have been beneficial to have been told that my vision would momentarily go while the procedure was been carried out on each eye.”

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Posted 12 years ago

“3 Months after my laser eye surgery and my eyes are almost healed, before my surgery I was around a -5 so i was told to expect it to take about 5 months to fully heal. I am experiencing abit of dryness in my left eye in the morning but the ointment I was given is helping alot with this. Would recommend laser eye surgery to anyone who asked, has made a big difference to my life.”

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Posted 12 years ago

“Wish I had the treatment years ago. Everything is so bright and clear - better than HD! Best way to describe, before I could see a tree but now I can see the leaves on a tree. Truly amazing experience. Thank you.”

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Posted 12 years ago

“nothing to worry about optical express were great”

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Posted 12 years ago

“I had the best surgery procedure available , LASIK with custom view , wavefront , I am really happy with the service and care of the staff and especially the clinical team and not forgetting the surgeon Mr Qazi , he was very helpful professional , I had nerves at the beginning , but with all medical procedures you feel that way at the beginning , it has made my life different I no longer have to worry about specs with the grace of almighty lord , I have been waring glasses since age 12 , I should of got it done earlier , go on make that life changing decision , and I'm sure you won't regret it .”

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Posted 12 years ago

“very well looked after, outcome much better than i ever thought it would be, i would reccomend this to anyone, totally life changing.”

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Posted 12 years ago

“I have been overwhelmed by the results of my laser eye surgery. My eyesight is better than it ever was with contact lenses or glasses and I still can't believe that I can see as well as I can without the use of them. I am so happy that I finally decided to have the surgery and I wouldn't hesitate to recommend Optical Express.”

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Posted 12 years ago

“I had the procedure done and could see clearly the same evening. 3 Months on, and I have 20/10 vision, which means that I can see from 20 feet what the average person has to go to 10 feet to see. Can there be a better review than that?”

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Posted 12 years ago

“Fantastic service was able to see better 2 hours after the op and the opticians have always been extreamly infromative and friendly.”

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Posted 12 years ago

“Short, painfree procedure. Should have done it years ago. Excellent service from start to finish. Thank you Optical Express”

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Posted 12 years ago

“delighted i got it done”

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Posted 12 years ago

“It's amazing being able to see day to day things and not having to put those awkward contact lenses in each day. Lovin It!”

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Posted 12 years ago

Optical Express is rated 4.7 based on 4,213 reviews