Optical Express Reviews

4.7 Rating 4,213 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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4.7

Based on 4,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 38%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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0800 023 20 20

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customerfeedback@opticalexpress.com

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Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“couldnt have been treated any better .”

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Posted 11 years ago

“To be able to finally see without the aid of glasses is a miracle after 30 years. I am able to life a more independent life without having to worry about glasses dropping. Simple day to day task are much more simpler e.g playing and running around with your children, going to the cinema watch a 3D movie, sports...etc”

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Posted 11 years ago

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Posted 11 years ago

“I thought for a long time about whether or not to have laser surgery and wish now that I had done it long ago. I was surprised at how easy and pain free the procedure was. The staff were all very kind and helpful and explained everything fully at all times.I would recommend laser surgery to anyone.”

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Posted 11 years ago

“My experience has been excellent and I can't recommend Optical Express or its staff highly enough. On the day I didn't have time to get nervous as the procedure itself was over so quickly and completely painless. My eyes were uncomfortable for a few hours afterwards (dry and sensitive to light) but this passed within a day or so and I now have perfect vision for the first time in my life. I would do it again without hesitation. Thank you Optical Express.”

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Posted 11 years ago

“had some reservations, but everything went much better than expected. the level of after care made me feel at ease and everything was easy.”

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Posted 11 years ago

“Would recommend to anyone very pleased with the results good value for money, really nice and friendly staff in Aberdeen and Edinburgh.”

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Posted 11 years ago

“The surgery has changed my life. I don't suffer from dry and red eyes any more and I am able to use a computer much longer than before.”

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Posted 11 years ago

“My eyesight is excellent now, I can see properly for the first time in over 30 years. It has made a huge difference to me. The procedure was very quick with only a slight amount of discomfort. Apart from some dryness in the first few weeks, my eyes are fine now. I would definitely recommend this procedure to anyone.”

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Posted 11 years ago

“I wish i had been for a consultation earlier, and had the surgery done years ago. I cannot praise the staff highly enough. Pre surgery I had all my questions answered, and on the day I felt comfortable and reassured. Have been recommending it to everyone!”

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Posted 11 years ago

“Staff very knowledgable and friendly, on day of surgery no pain at all, only mild discomfort felt, follow up appointments, questions answered to my satisfaction.”

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Posted 11 years ago

“Laser surgery delivered even more than I could have hoped for - better than 20:20 vision in both eyes.”

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Posted 11 years ago

“I had very poor vision before undergoing the surgery - I haven't even thought about my glasses for over a month now!”

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Posted 11 years ago

“It has been a fantastic procedure i am pleased with the results and advice or recomend anyone to do it if they have the funds, it automatically changes your lifestyle as your vison becomes better.”

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Posted 11 years ago

“I have been very satisfied with the whole process from start to finish. The staff on the day of my surgery where fantastic they were so very helpful and kind and caring and put my mind at ease. The aftercare has been fantastic and the staff have been very helpful.”

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Posted 11 years ago

“very happy with the whole process”

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Posted 11 years ago

“I had a minor complication post-surgery and it has been very rapidly and effectively dealt with. All staff have been attentive and kept me well informed. The corrective treatment was thoroughly explained and the post-treatment care has been exemplary.”

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Posted 11 years ago

“Really pleased wiuth the end result and very pleased i made the decision to go for it and all the staff at optical express were very reassuring and were able to answer any questions i had.”

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Posted 11 years ago

“Totally satisfied with the pre and post appointments including day of surgery.”

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Posted 11 years ago

“Although I was tentative at first, the staff soon put me at ease. They explained the entire procedure to me and explained all available options to me. They were attentive and kind when I was nervous pre-op. Operation went better than expected and very happy with outcome. I've encouraged friends and family to follow in my footsteps!”

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Posted 11 years ago

Optical Express is rated 4.7 based on 4,213 reviews