Optical Express Reviews

4.7 Rating 4,213 Reviews

95 %

of reviewers recommend Optical Express

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4.7

Based on 4,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

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0800 023 20 20

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Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

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“the operation was no problem ,just the second op the next daycheck up u had to go done to edinburgh ,when could of been done in dundee for amatter of tenminutes .”

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Posted 12 years ago

“Everone friendly and polite and I was given all relevant information I needed, indeed all questions were answered before I needed to ask.”

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Posted 12 years ago

“\N”

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Posted 12 years ago

“VERY GOOD”

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Posted 12 years ago

“My mum made me a consultation to stop me debating about having my eyes lasered and I havent looked back since my first appointment fantastic people looking after me every step of the way with amazing results. Thank you”

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Posted 12 years ago

“I experienced a very good service and am very pleased with the results of my surgery. The after care has been very good with professional and courteous service. The discomfort I experienced after my surgery was more severe than I was expecting but this initial severe discomfort passed after a few hours. I then experienced dry eyes for around 2 weeks. Now, 4 weeks on there is no discomfort at all. My vision is not quite as good in my left eye as my right but this is not noticeable with both eyes open and my overall vision is excellent. My left eye vision is being monitored. I am impressed with the standard of after care.”

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Posted 12 years ago

“The after care process is very good, easy to do and very quick. The only drawback is the appointment diary only covers 4 weeks and as my next appointment is due in May I will have to phone up to book an appointment.”

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Posted 12 years ago

“Was very nervous about having the procedure carried out, although had been thinking about it for some time. A bit more expensive than I thought it may be, but money well spent. Lovely not to have to wear glasses or contact lenses again. Apart from a bit of discomfort in the early stages, there is constant improvement. Apart from a bit of dryness I am well satisfied with the outcome.”

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Posted 12 years ago

“I was concerned about the operation especially on my eyes. Shouldn't have worried Optical Express have taken very good care of me. Their aftercare is very good. I am very pleased with the result, should have had it done years ago! I used to carry around two pairs of glasses one for reading and one pair for distance. I have not put on a pair of glasses since the operation was carried out in November. I can now enjoy my golf and drive without using glasses! I would reccommend this groundbreaking treatment to anyone, don't delay!”

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Posted 12 years ago

“Having wore glasses for both reading and long distance for 25 years it is amazing now to be able carry our most daily duties without a pair of glasses being needed. I purely wear glasses for close up work which I was made aware of during my initial consultation.However if with wearing them for short periods I woudl strongly recommend to anyone thinking of having the treatment. The treatment itself on the day was painless and over within minutes. I had discomfort until the following morning but more than worth it in the long run.”

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Posted 12 years ago

“Although I found my eyes uncomfortable after surgery and suffered with blurry vision for a few weeks. The long term affects are worth it all. Amazing to be glasses and lense free after 25 years.”

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Posted 12 years ago

“The whole process has been easy from start to finish. All staff were professional and friendly and all questions were answered. The result has made a huge difference to my life especially with my participation in sports.”

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Posted 12 years ago

“Everything has been great from start to finish. Have felt totally at ease and everyone I have been in contact with have been nothing but polite and professional. I would recommend this clinic to family and friends.”

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Posted 12 years ago

“I found it a little daunting having the surgery but was well looked after before, during and after the treatment by all at optical express and am delighted with the results”

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Posted 12 years ago

“i am very pleased with my whole experience with Optical Express, I went in after years of deliberation and they put me at ease, my surgery was perfect and my vision has gone from almost being unable to see to being able to function day to day without the use of glasses on a general basis....”

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Posted 12 years ago

“Definitely it is worth to have the laser operation done and would recommend it to anyone.”

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Posted 12 years ago

“I was very happy with my overall experinece from the first consultation to after care. The staff were all extremly helpful and made me feel very relaxed about the procedure. I would reccommed it to freinds and family and the only thing I can say is I don't know why I didn't do it earlier! Thank you Optical Express!”

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Posted 12 years ago

“The procedure was much easier than I expected. I would recommend it to anyone.”

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Posted 12 years ago

“There is room for improvement in the left eye. effect of dry eyes are reducung, The follow up appointments are helpful”

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Posted 12 years ago

“From start to finish my experience of Optical Express and its staff has been nothing but pleasant. Staff are courteous and proffessional. They are able to answer questions about appointments and treatments and I have been happy to recommend the company to mt friends”

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Posted 12 years ago

Optical Express is rated 4.7 based on 4,213 reviews