Optical Express Reviews

Name: Optical Express
Rating: 4.68

4.7 Rating 4,213 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“staff in the aberdeen branch aere always willing to him at anytime and nothing is a problem to them .”

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Posted 11 years ago

“Had my treatment on the Monday and could read car number plates from a distance for the 1st time in over 30 years the next morning -Amazing!! Absolutely wonderful and so painless could not believe how something so amazing can change your life so quickly. Many Thanks to everyone in Optical Express Inverness.”

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Posted 11 years ago

“Wish i'd done this sooner, the best thing i've ever chosen to do, very very happy with outcome, wouldn't hesitate if more treatment needed, it is like magic, my sight is better now than when i had to wear glasses and i feel more confident and comfortable. This should be shouted from the roof tops.”

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Posted 11 years ago

“All fears about the operation were allayed, and overall I am very happy with the service, the after care and the result of the operation. I would recommend the treatment to a friend or family member”

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Posted 11 years ago

“I have been contemplating having laser surgery for some time and cannot tell you how pleased I am now that I have done it. My eyesight is better than 20/20 something which I did not think was possible. Also the area around my eyes feels healthier as I am no longer pulling/gragging on them daily to insert lenses. I have recommended this surgery and since two of my friends have had it done.”

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Posted 11 years ago

“happy with a results of surgery”

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Posted 11 years ago

“From start of surgery to afercare could not be more pleased”

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Posted 11 years ago

“very satisfied with the outcome”

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Posted 11 years ago

“I didn't like the actual surgery - although not painful it was uncomfortable”

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Posted 11 years ago

“I would highly recomend optical express all staff where extremley helpful and made sure all my questions where ans and more.”

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Posted 11 years ago

“only one comment ,i got the surgery in the winter and the day was very blowey and i would recommend the wearing of googles in that instance other than that iam extremely pleased at the outcome .”

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Posted 11 years ago

“By far the best decision i have made was to get laser eye surgery with optical express, all the staff were polite and friendly and put you at ease. Completley painless and worth every penny. Excellent!”

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Posted 11 years ago

“Good experience. Was scared at first after watching youtube videos, but staff put me at ease and everything went well. Happy with results although suffering from dry eyes just now.”

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Posted 11 years ago

“Very positive from start to finish. The staff are polite, friendly and knowledgeable, the facilities (both locations) clean and tidy.”

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Posted 11 years ago

“I have been treated very well by all staff from the very first consultation that was booked, all throughout the treatment on treatment day and this has continued in the aftercare appointments. The experience has been excellent.”

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Posted 11 years ago

“|All good/ very happy with my one lens and will have the other done when I have time soon. Very efficient and slick staff and all very professional.”

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Posted 11 years ago

“it was great! the surgery itself was a little uncomfortable but wasn't painful at all. Definitely would recommend to friends and family.”

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Posted 11 years ago

“Painless with a superb ending. Words cannot describe my overall satisfaction after this treatment.”

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Posted 11 years ago

“after having my surgery i am feeling much better than before.but still i am feeling little bit unusual but my dr. told me it will be fine.so overall this is a great service.”

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Posted 11 years ago

“no problems great time”

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Posted 11 years ago

Optical Express is rated 4.7 based on 4,213 reviews