Optical Express Reviews

Name: Optical Express
Rating: 4.68

4.7 Rating 4,213 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

Questions

Metrics

4.7

Based on 4,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 38%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

Write Your review

Tell us how Optical Express made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“pleased i made the decision to ha ve the surgery would recommend to anyone thinking about laser treatment and overall care was first class happy bunny”

Helpful Report

Posted 11 years ago

“I am extremely pleased with the treatment i have received. I can most certainly see everything in HD now! I strongly recommend having Laser Treatment with Wavefront, i only wish i had had it done sooner.”

Helpful Report

Posted 11 years ago

“the laser eye surgery was the best thing ive ever done would recommend to any body”

Helpful Report

Posted 11 years ago

“I am verry happy that i could do this surgery.”

Helpful Report

Posted 11 years ago

“Surgery has been beyond my expectations in every way. The whole experience has been entirely positive and everyone concerened with the treatment and care has displayed exemplary attention to detail.”

Helpful Report

Posted 11 years ago

“have alot of difficulty with glasses now its brill not having to struggle with my bend glassess”

Helpful Report

Posted 11 years ago

“the surgery was uncomfortable,and my eyes were watering like anything that night. but in the morning i could see fine so i would well recommend it to anyone.”

Helpful Report

Posted 11 years ago

“Pretty much as i expected it would be - very professional and efficient process from start to finish.”

Helpful Report

Posted 11 years ago

“Worth it 100% could see straight away”

Helpful Report

Posted 11 years ago

“would recommend this service excellent”

Helpful Report

Posted 11 years ago

“no problems at all very helpful”

Helpful Report

Posted 11 years ago

“Fanstastic to wake up in the morning and be able to see clearly. Makes long haul travel (mainly with work) much easier without lenses, solutions, glasses etc.”

Helpful Report

Posted 11 years ago

“Little worried and nervous the day of the surgery. Good to be free from glasses and contact lenses at last. Life changing”

Helpful Report

Posted 11 years ago

“very satisfied with treatment and aftercare, staff are very polite and helpful.”

Helpful Report

Posted 11 years ago

“on first arriving i was a little worried if it would really work or if it did work how good it really would be, after speaking to a member of staff all was explained in great detail which made me feel alot more comfortable in myself about having it done, the actual surgery was rather uncomfortable but i think that was due to a stranger playing with my eyeball :) after the surgery it was a little sore but every day after that life just gets better and better”

Helpful Report

Posted 11 years ago

“It was totally professional exeprience from day one.. the staff are excellant and i would do it all over again in a flash.”

Helpful Report

Posted 11 years ago

“Gave me new lease of life”

Helpful Report

Posted 11 years ago

“phone calls to bluewater store very trying, no one answers . Other than that a great sevice and wonderful result. Have already referred several friends.”

Helpful Report

Posted 11 years ago

“I'm very pleased with my laser eye surgery. I can see now perfect. Very happy cos I did it”

Helpful Report

Posted 11 years ago

“The improvement in my vision has been fantastic. Provedure was quick and every appointment I have had has been handled quickly. I have never had to wait past my appointment time. All the staff are friendly and helpful. The improved eyesight now makes it easier for me to do active sports without the worry of losing a contact lense. Travelling has now become easier also with no worry about taking glasses and contact lenses with me.”

Helpful Report

Posted 11 years ago

Optical Express is rated 4.7 based on 4,213 reviews