Optical Express Reviews

Name: Optical Express
Rating: 4.68

4.7 Rating 4,213 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

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0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

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“after inital problems i was seen and i was extremely satisfied”

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Posted 12 years ago

“After just one month my vision is very good although I do have some dryness especially in the left eye but hopefully that will settle down. I am very pleased with the result so far and especially the freedom it gives me from glasses. I would recommend the procedure to anyone and I would recommend Optical express. From the Surgeon Mr George Setatas who carried out the procedure to the staff at reception and the optometerists i have seen have all been very friendly and professional at every stage.”

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Posted 12 years ago

“My vision is fantastic and the liberation of not having to wear glasses in the rain is great. Being able to do sports but see clearly was the main aim of having the surgery and the relative ease of recovery made this procedure totally worthwhile”

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Posted 12 years ago

“3 Months after my surgery and My eyes are still fantastic and still receiving fantastic aftercare. Thank you optical Express!”

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Posted 12 years ago

“Everything seems so much brighter and i feel much more confident.Very happy.”

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Posted 12 years ago

“I have been very pleased with the results from my laser eye surgery. I was very satisfied with the care and help I recieved from all of the staff. I am so pleased I was able to have laser eye surgery, it has changed my life for the better.”

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Posted 12 years ago

“Everyone was friendly and put you at ease every step of the way, everything was explained throughtout, extremely satisfied and would recommend Optical express to anyone.”

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Posted 12 years ago

“It is great to be able to do things and not worry about my glasses falling off or that i need to get my contacts out befor my eyes get dry. My daughter no longer can break my glasses. Very satisfied with the outcome.”

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Posted 12 years ago

“Amazing! So good to see with my natural eyes”

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Posted 12 years ago

“fantastic and would highly recommend to anybody. Alot better vision than what i was hoping for.”

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Posted 12 years ago

“From start to finish i cannot fault the treatment that I have received. I cannot remember having better than 20/20 vision and it really is amazing that i can now read small print at a distance. A really big thank you for everyone. My only regret is that i did not have the treatment done years ago.”

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Posted 12 years ago

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Posted 12 years ago

“WHAT A GREAT EXPERIENCE THIS IS...TO BE ABLE TO SEE WITHOUT HELP..HIGHLY RECOMMEND THIS IS AWESOME AS ARE THE STAFF..FRIENDLY AND EFFIECENT! AFTER ONLY A DAY HAD PRETTY GOOD VISION AND HAVE 20/20 VISION SOOO PLEASED..THE SURGERY IS SO STRAIGHT FORWARD AND DOESN`T HURT AT ALL!”

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Posted 12 years ago

“Having laser eye surgery has meant that i now don't have to wear glasses when driving or when watching tv in bed.”

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Posted 12 years ago

“Delighted i made the decision to have laser eye surgery. I had to make sure I had the finances of course, but there's no doubt that it is worth the money. Not only do you save on contacts/glasses payment, but you get an amazing amount of benefit too. Also amazed at the recovery time and the fact that I experienced no pain and only a couple of seconds of mild discomfort.”

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Posted 12 years ago

“So glad I got the surgery done, wished I had it sonner.”

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Posted 12 years ago

“I was bit nervous during the first week of having my laser surgery, thinking whether my eye sight will be any better or stay the same as before. Now i can happily and confidently say laser eye is brilliant and it has improved my quality of life and i am enjoying it. My experience of having laser surgery is all positive and i would happily recommend my friends and family members to go for it. Thank you optical express.”

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Posted 12 years ago

“Don't have to worry about falling asleep with my contacts left in. Would deffinately recommend everyone”

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Posted 12 years ago

“before it was difficult riding my motorcycle, now i can ride with ease and confidence. everyday things are now much easwier and i can swim with my kids in confidence knowing they are easily within my eyesight vision now. having my eyes done is an absolute game changer and putting it into words how much it has changed my life is difficult”

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Posted 12 years ago

“Before surgery I struggled with the usual things associated with wearing glasses, especially when fishing. Now Ive had surgery I can go about my day to day business without any problems at all. I wish Id have had it done years ago.”

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Posted 12 years ago

Optical Express is rated 4.7 based on 4,213 reviews