Optimum Health & Kolya Reviews

Name: Optimum Health & Kolya
Rating: 4.85

4.9 Rating 1,917 Reviews

97 %

of reviewers recommend Optimum Health & Kolya

4.9

Based on 1,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Optimum Health & Kolya:

Since 1994, Optimum Health Vitamins has served the Edmonton area as a family owned and operated collection of specialty health stores. The inception of Kolya, our sister company, in 2002 furthers our reach as a prime source of plant-based and organic skincare & beauty products for the Edmonton area. Over the years, our humble beginnings blossomed into the passionate locally-operated community we are today.

Visit Website

Phone:

1.844.259.8590

Email:

hello@optimumhealthvitamins.ca

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Knowledgeable, friendly”

Helpful Report

Posted 2 years ago

“Hi there, Love and appreciate the hand written note and additional samples! I appear to have an additional charge of $29.40, a separate transaction from the $38.84 for the Routine product I ordered. If you could help me understand? Thanks again!”

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Posted 2 years ago

“Great store! I have been shopping here for years. They have always provided me with good insight and knowledge about the products that I buy.”

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Posted 2 years ago

“Very fast to get back to me and resolve issue with incompetency of Canada Post. However, I wish they stop working with Canada post in the future.”

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Posted 2 years ago

“Hi. First, I'm very surprised at how fast you mail out your orders. Which is good! And I love all the little goodies that come in the packages. Very helpful in knowing what to order next. I'm related to John so I trust all the products he has in his store. Love his blogs, some hit home and I know exactly what to order. Keep up the good work.”

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Posted 2 years ago

“I went in with only a slight idea of what I needed and I was helped by a polite and knowledgeable young woman. It was nice to be treated with courtesy.”

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Posted 2 years ago

“I am always pleased with the knowledge and wisdom the staff here have and are always willing to share.”

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Posted 2 years ago

“Optimum is my go-to resource for information and supplements. Their staff is so helpful. Love this store!”

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Posted 2 years ago

“Optimum provides quick service, I must admit I was a little skeptical at first. However, I am always amazed at how quickly I get the stuff I order. If you are unsure, don't be your order will be very soon. So far I've bought things 4 or 5 times and every time I received my order right away.”

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Posted 2 years ago

“Excellent service, knowledgeable and friendly staff. They go the extra mile to get what you are looking for.”

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Posted 2 years ago

“I buy the majority of my supplements at Optimum Health because I find the staff very knowledgable and friendly. And I love double your points day/s!”

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Posted 2 years ago

“The clerk was very friendly and tried hard to find an item I was looking for. She phoned another store and arranged to have the item sent to this store.”

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Posted 2 years ago

“Friendly knowledgeable staff, good selection of products and good prices”

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Posted 2 years ago

“The Staff is always ready to pick up for me whatever I am there to buy. They also are ever ready to explain anything new I want an explanation for. I started giving more attention to Optimum Health a few years ago when one of the Staff told me they don't bring in any junk supplements. So hopefully that all means the products they sell are trustworthy. I must say, I am feeling mostly wonderfully better than I have felt through the ages of struggling with auto-immune disease. Thank you to each one there who has helped me.”

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Posted 2 years ago

“Was surprised that colloidal silver was not available in the large glass container. Also dr Gifford Jones k2 A D3 liquid was also not in stock.”

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Posted 2 years ago

“Friendly customer service, great variety and excellent pricing!”

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Posted 2 years ago

“I am always welcomed by staff and helped within the first 10 minutes when I am looking for something in particular. My questions are answered readily and suggestions are offered. I appreciate the vast knowledge the staff have to offer me.”

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Posted 2 years ago

“Had a wonderful experience. Was able to find products that we had a hard time finding in other places. The staff was very helpful in answering any questions that we had. When they did not have the answer then they found it and got back to us in a very short time. Will certainly be shopping with this store again.”

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Posted 2 years ago

“The 30-minute fall facial treatment at Kolya Spa was such a relaxing experience. I came away feeling renewed and refreshed. Alicia was wonderful. I love that your spa uses so many natural products that I like to use on my skin. I never come away feeling like a bunch of extra products and services have been pushed on me but Alicia made me feel good in my own skin.”

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Posted 2 years ago

“John and his staff were great to help me set up my first order. The product was at my door within 24 hrs. That’s service, Thanks again, Georgette Vandenhouten, Whitecourt Alberta”

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Posted 2 years ago

Optimum Health & Kolya is rated 4.9 based on 1,917 reviews