Optimum Health & Kolya Reviews

Name: Optimum Health & Kolya
Rating: 4.85

4.9 Rating 1,917 Reviews

97 %

of reviewers recommend Optimum Health & Kolya

4.9

Based on 1,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Optimum Health & Kolya:

Since 1994, Optimum Health Vitamins has served the Edmonton area as a family owned and operated collection of specialty health stores. The inception of Kolya, our sister company, in 2002 furthers our reach as a prime source of plant-based and organic skincare & beauty products for the Edmonton area. Over the years, our humble beginnings blossomed into the passionate locally-operated community we are today.

Visit Website

Phone:

1.844.259.8590

Email:

hello@optimumhealthvitamins.ca

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Optimum Health & Kolya 5 star review on 8th September 2023

Leona M

Optimum Health & Kolya 5 star review on 5th September 2023

Vera Z

Optimum Health & Kolya 5 star review on 4th September 2023

Erika C

163

Anonymous

Anonymous // 01/01/2019

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“Always helpful and knowledgeable with products not available elsewhere.”

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Posted 1 year ago

“This is my go to place for health items. The staff are friendly, helpful and knowledgeable.”

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Posted 1 year ago

“So happy that I came in person to be able to receive such excellent assistance with selecting and purchasing the excellent products I've come to know and use. Very many herbal and leaf products that I prefer over constant doctor prescription cares and treatments. Today I was assisted to purchase a silver based cream to apply to bug infested skin sores and have found excellent remedy and relief of the growing sores from growing microbes of some flea, tick or mite that thought my skin and body was a great place to thrive over a months time. Excellent products, excellent service, expert knowledge on the part of sales staff with superior and friendly attitude towards customer questions and concerns. I come back to this store from the west end and am aware of items specifically available there. The line of soap works products are very effective and I have grown addicted to the tea tree soap for micro organisms growth due to continual bug bites and have found that I NO LONGER HAVE TO BATTLE WITH THE growing micro organisms for a month and a half of skin sores to get rid of them. AT FIRST SIGN of bite of even a spider I AM ABLE TO apply the silver cream to destroy the mite and not fear it will grow beyond mental saneness and huge infested bites. Thanks again ever so much to the staff and store managers for excellence in service See you again for my regular visit per month or two.”

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Posted 1 year ago

“Good place for supplements. Knowledgeable staff”

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Posted 1 year ago

“Friendly atmosphere and knowledgable staff made this a great shopping experience.”

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Posted 1 year ago

“Hi ! My experience with Optimium Health is always excellent …. The store smells wonderful as soon as I walk in …. and the music always takes me to joy . I also love receiving double points on the 1st. Tuesday of the month. I am always happy to see the products I shop for. Thank you very much. 🤗🙌🎈☀️”

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Posted 1 year ago

“Helpful and friendly staff.”

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Posted 1 year ago

“As always the staff are kind, patient, attentive and knowledgable. I have been going to the Unity Squate location since it opened and it is so comforting to know that I can count on this continuity of care through the years. I think it is a truism thst kindness does get passed on and on and on. Thank you Optimum Health for always being there.”

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Posted 1 year ago

“Susan is so knowledgeable and my go to person when it comes to finding the right product for me. Staff are always pleasant and professional”

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Posted 1 year ago

“Always very helpful with information about products.”

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Posted 1 year ago

“Very helpful staff. Got double points.”

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Posted 1 year ago

“I have always had a great experience at Optimum Health with the staff being very informative on any queries I may have. If they don't have the answers they find someone who does. Love the place!”

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Posted 1 year ago

“I was greeted promptly and politely. The staff member was very knowledgeable about the product I was interested in. I will be visiting there again soon. Thanks for your help guys!”

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Posted 1 year ago

“I have shopped at Optimum Health ever since John Biggs opened his 1st store. I have always been impressed with the knowledge base of all staff . The Opti line is very good and always a great product selection. I would like to see more amino acid products, even bulk options . Overall my go to health food store , but always seem to miss the sales 😅”

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Posted 1 year ago

“Optimum Health is my go to supplement supplier. I'm proud to have a 17 year working relationship with Jim who joined them from my previous supplier.”

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Posted 1 year ago

“I've been a customer of Optimum Health for many years. Customer service has been up and down, but I usually find the products I like. This last time I went in, was a very unpleasant experience. I just got in the door and a staff member came up to me immediately to tell me about the different sections of the store (which is fine but I hadnt asked). I thanked him and said I did not need assistance in finding anything that day, but then he seemed to keep following me around the store. He seemed to be watching me at the end of each isle I looked through and I felt very uncomfortable. I ended up getting a few things and left before I had planned just because I felt so uncomfortable.”

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Posted 1 year ago

“Your staff, especially Carmen and a few of them were teasing and making funny faces behind customers. They were always chatting away and showed frustration when customers approached. They don't even check items expired before handing to customers. Your staffs can ruin your business. The only few good staff were Mirian and your Alesse. You CEO should reevaluate and screen the other staffs. Located downtown Edmonton!”

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Posted 1 year ago

“Very knowledgeable , instills confidence in my decision to purchase. Products starting helping me right away”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Great service and always helpful.”

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Posted 1 year ago

Optimum Health & Kolya is rated 4.9 based on 1,917 reviews