Orange Badge Mobility Solutions Reviews

Name: Orange Badge Mobility Solutions
Address: Orange Badge Mobility Services,Rise FarmCockshut RoadLewesEast SussexBN7 3PR, Lewes
Rating: 4.66

4.7 Rating 214 Reviews

92 %

of reviewers recommend Orange Badge Mobility Solutions

Company Reviews

Questions

Metrics

4.7

Based on 214 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

03442 16 16 16

Email:

info@orangebadge.co.uk

Location:

Orange Badge Mobility Services,Rise FarmCockshut RoadLewesEast SussexBN7 3PR
Lewes
BN7 3PR

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Orange Badge Mobility Solutions 5 star review on 20th July 2021

Michael Armitage

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“arrived on time exactly as arranged and explained very well by engineer”

Helpful Report

Posted 3 years ago

“happy with the service provided always polite and friendly very happy with everything that orange badge have done for me.”

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Posted 3 years ago

“Purchased Meyra Optimus 2 RS and from the very first day of making purchase Orange Badge was there for me to answer any questions I had and was always very nice and professional on the telephone. On the day of delivery the delivery driver had set off at 7:30am in the morning to travel to Salford Manchester and arrived with my new chair in good time. The driver / engineer set up my chair to how I liked it and explained how to operate the chair and it's workings. Fabulous service from a highly professional mobility company.”

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Posted 3 years ago

“We needed an emergency bathroom fitted so my dad could come home from hospital. Everyone I spoke to at Orange Badge from the very first enquiry was extremely helpful and visits were arranged with a wide range of products to chose from. The bathroom was fitted last week and has been an absolute game changer for my parents. Steve the fitter was also lovely. Thank you so much and we will definitely use your services again.”

Helpful Report

Posted 3 years ago

“I rang up to order a Mobility Scooter. Spoke to Simon. P.R. extremely good. The Liberty Vogue Scooter is great. A compact size. Look forward to going out on it when it stops raining ! Slight problem with delivering it 300 miles down the road Due to Covid affecting delivery drivers, but it got here.”

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Posted 3 years ago

“the service was 100% very professional and we felt we were aloud to look around the show room without some sta find over us. the delivery was first class the driver was very pleasant and explained everything professionally. definitely would recommend”

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Posted 3 years ago

“We have been very impressed with all the staff we dealt with when purchasing a stairlift for my father and the engineer who came to fit it.”

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Posted 3 years ago

“friendly,punctual& efficient. demonstration was excellent. came out to fit a twin power pack very happy with this.”

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Posted 3 years ago

“marvellous service thanks to simon, he pulled out all the stops to get me a bathlift which I needed urgently, previous supplier stopped working. he sorted out a scooter that was required urgently. SIMON is a great asset to orange badge. thanks to all the staff at orange badge. wouldn't hesitate to use this service again.”

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Posted 3 years ago

“happy with the service provided”

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Posted 3 years ago

“Very pleased with the installation. Rob very attentive to detail, first class workmanship”

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Posted 3 years ago

“Excellent stairlift and excellent service.”

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Posted 3 years ago

“Very pleased with Orange Badge! I visited their huge showroom on a Monday, met Paul for a lengthy and informative chat, and discussed the benefits of the various stairlifts in the showroom. He came out to our home (an hour away) the following morning, made the survey, and we were delighted that our Bruno stairlift was then quickly installed by Rob, just eight days later! This stairlift has made such a difference for my wife, who was finding the stairs a bit of an issue, but the operation of the kit is so easy, comfortable and quiet, I often use it just for the ride! We're considering other assistance soon, like a better shower etc., and won't be looking elsewhere!”

Helpful Report

Posted 3 years ago

“We needed advice regarding products for a parent with mobility issues. The team were helpful, kind and gave us ideas and advice which was very good.”

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Posted 3 years ago

“Once they have your money you are forgotten after sales service does not exist in this company, as for the maintenance woman can't relay a simple message not sure if it's poor training, laziness or plain stupid to ask an engineer to call me !! Not difficult is it.? They just don't care.”

Helpful Report

Posted 3 years ago

“Ordered a mobility scooter from them, paid deposit because they said it needed to be ordered. Three months later we rung them up several times, they eventually said it would take another three months to deliver it and laughed at my mum then hang the phone up.”

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Posted 3 years ago

“Excellent service arrived on time on all visits, fitting was carried out with efficiency and cleanliness, explanation and practical demonstration was very good. All round excellent.”

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Posted 3 years ago

“Having had a new scooter delivered on a Monday it appeared that there was a fault with either the charger,battery or scooter,as charging over a couple of days didn’t show any power.Friday of the same week they delivered another new scooter and charger.What support and service.”

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Posted 3 years ago

“First class service. Will always recommend OBM !”

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Posted 3 years ago

“Brilliant service, very fast and efficient delivery. We needed riser /recliner chair for our dad at very short notice. The guy in the showroom was very kind and understanding. The chair was delivered quickly and we were so grateful for the amazing customer service. Dad is thrilled with his new chair! Would highly recommend.”

Helpful Report

Posted 3 years ago

Orange Badge Mobility Solutions is rated 4.7 based on 214 reviews