Oricom International Pty Ltd Reviews

Name: Oricom International Pty Ltd
Address: Unit 1 / 4 Sovereign Place, South Windsor, New South Wales
Rating: 4.80

4.8 Rating 443 Reviews

95 %

of reviewers recommend Oricom International Pty Ltd

About Oricom International Pty Ltd:

At Oricom, our driving desire is to keep people connected at every stage of life. Founded in 2003, we are a 100% Australian-owned company specialising in communication.
At Oricom, we are proud to be a signatory of the Australian Packaging Covenant, a unique initiative between government, industry, and the community, set up to divert packaging waste from landfill. This commitment to sustainability is just one of the ways we strive to be a responsible and environmentally conscious company.

Visit Website

Phone:

0245748888

Email:

support@oricom.com.au

Location:

Unit 1 / 4 Sovereign Place,
South Windsor
New South Wales
2756

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Oricom International Pty Ltd 5 star review on 30th October 2024

Robert Fazzino

Nick Fairbank

Oricom International Pty Ltd 5 star review on 19th October 2024

Ross McMillan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As soon as we found we had a problem with our new two-way unit, they did not hesitate to get another new two-way unit quickly freighted to us for exchanging. Very happy with the after sales service provided.”

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Posted 2 weeks ago

“Extremely prompt reply and action to resolve an issue.”

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Posted 2 weeks ago

“Oricom went well above and beyond in its approach to solving what turned out to be an extremely minor issue in the operating instructions not stating to put "location" feature turned "on" with the reversing camera I purchased. Oricom even went to the trouble of sending a replacement unit on their own volition with ease to ensure it was not a problem within the original unit. Very helpful discussions with the Australian tech staff flushed out the issue. I highly recommend dealing with this company. John. L”

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Posted 2 weeks ago

“Very helpful customer service, thanks”

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Posted 2 weeks ago

“Thank you for the prompt replacement and follow-up. Much appreciated for my 80 yr old Mum.”

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Posted 2 weeks ago

“We had an issue with a hand set and we tried a few things over the phone with help desk. This didn’t work so they sent a replacement hand set and we received it in only a few days. Amazing support thank you”

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Posted 2 weeks ago

“Exceptional customer service!”

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Posted 2 weeks ago

“Oricom customer service is excellent.”

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Posted 2 weeks ago

“Excellent customer service”

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Posted 2 weeks ago

“Great service before and after purchase. I had some question on a product and Support were extremely helpful and talked me through my concerns. Love the products.”

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Posted 2 weeks ago

“Belated response I know, but thank you for your support in replacing my UHF microphone and cable. Your acknowledgement of my problem and prompt response was much apprciated.”

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Posted 2 weeks ago

“Daniel ,your rep was amazing and top notch service .”

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Posted 2 weeks ago

“They have responded to my enquiries Quickly & fixed problem.”

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Posted 2 weeks ago

“Excellent suppirt, great product knowledge and very helpful”

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Posted 2 weeks ago

“My antenna was damaged and I lodged a warranty claim. I was contacted by Daniel at Oricom and sent him some additional information and photos. He immediately responded and approved the warranty claim and arranged for a replacement. Excellent customer w”

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Posted 2 weeks ago

“Fantastic customer service covering a warranty claim. The staff member was very helpful and made the process easy for me and sent a follow up email within the hour.”

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Posted 2 weeks ago

“Amazing service from oricom, my first time using the service, i was spoken to by janet salama who was fantastic in assisting me with my issue. She told me how to reset my device that was not working and ordered me a new one express post, the service was outstanding, she was patient with me in trying to reset it and went above and beyond in helping me get a new device ! i had a great customer service experience.”

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Posted 2 weeks ago

“Great value to Oricom, having a support person to speak with step by step.”

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Posted 2 weeks ago

“My Oricom tyre pressure monitor provided essential information for remote 4WD travel. Being alerted to a drop in tyre pressure enables me to come to a stop before the tyre is fully deflated and damaged by the wheel rim. This confidence enables me to travel in one spare and avoid the additonal 40kg wieght of a second spare.”

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Posted 2 weeks ago

“Just Wow! I cannot believe the service! We boiught our UHF at least two years ago. I could not find the reciept so I was initially worried. I sent an email via website and got a phone call from a service tech within minutes!! Daniel from customer support talked me through some troubleshooting but within moments determined the unit to be faulty. I supplied the serial number off the unit and two days later I recieved a brand-new, latest model in the mail, free of charge!!! I will never shop any other brand as long as I live, what service. Thanks Daniel and thanks Oricom”

Helpful Report

Posted 3 weeks ago

Oricom International Pty Ltd is rated 4.8 based on 443 reviews