Oricom International Pty Ltd Reviews

Name: Oricom International Pty Ltd
Address: Unit 1 / 4 Sovereign Place, South Windsor, New South Wales
Rating: 4.80

4.8 Rating 443 Reviews

95 %

of reviewers recommend Oricom International Pty Ltd

About Oricom International Pty Ltd:

At Oricom, our driving desire is to keep people connected at every stage of life. Founded in 2003, we are a 100% Australian-owned company specialising in communication.
At Oricom, we are proud to be a signatory of the Australian Packaging Covenant, a unique initiative between government, industry, and the community, set up to divert packaging waste from landfill. This commitment to sustainability is just one of the ways we strive to be a responsible and environmentally conscious company.

Visit Website

Phone:

0245748888

Email:

support@oricom.com.au

Location:

Unit 1 / 4 Sovereign Place,
South Windsor
New South Wales
2756

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Oricom International Pty Ltd 5 star review on 30th October 2024

Robert Fazzino

Nick Fairbank

Oricom International Pty Ltd 5 star review on 19th October 2024

Ross McMillan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and quick to fix the problem”

Helpful Report

Posted 5 months ago

“I purchased your DTX4000VP1100 Value pack and when I received it the antenna was broken. Went online and filled in a Warranty Claim but could not upload any photos of the damaged goods, so I emailed your Support Staff and added the photos to show the damage. Next day I received a phone call from a delightful lady who organised a replacement antenna which was shipped out that day and I received it after the weekend.Truly amazing Customer Service. Unfortunately, when I opened the package I noticed 2 things that I had not noticed on the original packaging. There was an additional connector in the new package which wasn't in the original and the label showed that the ANU1100 was not suitable for a Bonnet / Gutter mount which is how I am (was) going to mount the antenna as I have purchased your Oricom BR100Z mounting bracket. I went back to your website and checked all of the pages, Product Details, Spec Sheet and User Guides and could not find any reference to it being unsuitable for a Bonnet / Gutter mount. The BR100Z page also did not mention that the ANU1100 was not suitable for the bracket. So my current situation is that I am unable to instal the antenna (the radio is not a problem) unless I install a Bull Bar or Nudge bar which have the necessay mounting brackets for the antenna. Can you suggest any other mounting bracket / system that I could buy to overcome this problem? I do have roof racks fitted to our MUX if there is an option there but the antenna would be very high. We leave for a 3 month trip to Cape York and Western QLD on the 8th of July and the CB is the last thing we need to instal on our vehicle before we leave. If I could get a solution by the end of the month it would be greatly appreciated. Also, if I've missed anything on your website relating to the compatabilty, please let me know. Summing up: Customer Service - Excellent Product: Purchased because it is Australian Owned and Operated Product satisfaction: Let you know in 3 months time when we get back! Have no reason to think we will have any problems. Room for improvement: 1) Allow more than 1 photo / file to be uploaded on your Warranty Claim website so customers can provide you with precise details of the fault. 2) Add a "Compatability Chart" for your antenna v's mounting bracket products. 3) Quality Control improvement at the final packaging stage to identify the missing connector (if it should / should not be included). Is it part of the kit? Overall Rating: ***** Thank you for this opportunity. Alan”

Oricom International Pty Ltd 5 star review on 19th June 2024

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Posted 5 months ago

“Excellent service ,very pleasent experience solved my problem in no time much appreciated”

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Posted 5 months ago

“Awesome company to deal with”

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Posted 5 months ago

“I highly rate Oricom products. They are an Australian owned company, a bunch of legends that sell great gear and are passionate about getting outdoors and chasing the sunsets. Check out their full range of products, you won’t be disappointed.”

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Posted 5 months ago

“I spoke to Marilee today and finally got my system which reads the tyre pressures on the Caravan sorted out. I previously spoken to someone else which it did not work correctly. She was absolutely fantastic. Got it sorted out and was extremely patient.”

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Posted 5 months ago

“Your service and backup for your products are excellent, thanks for replacing my battery monitor under warranty. Your replies to my emails were prompt and timely as were your phone calls. Great products with great service. Thoroughly recommend your business.”

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Posted 5 months ago

“I purchased the tyre pressure monitoring system TPS 10-6E for car and caravan, after researching online reading relevant information Only problem is there was no mention about maybe needing a Booster at a additional cost of $100 and power supply in boot of caravan.”

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Posted 5 months ago

“Very helpful and propt service”

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Posted 5 months ago

“Daniel was fantastic in helping with information for uhc cb unit !!,”

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Posted 5 months ago

“Absolutely love my oricom camera, the screen is so clear, I can see both my children on it as you can connect multiple cameras and has some amazing features like lullaby’s for the kids . Love this brand”

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Posted 5 months ago

“Sam was great in helping me.”

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Posted 5 months ago

“We are very happy with the baby monitor and how functional it is. Having parent unit and mobile app for monitoring is super handy. There was a minor technical error with the camera night light, however Bonnie was so helpful and resolved this matter for us promptly with organising the exchange of the camera unit. Thank you! Can't be any more pleased with this product!”

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Posted 5 months ago

“Our Oricom monitor has become more and more useful as our baby is getting older. The screen is so clear, the two-way monitor is really helpful, and I LOVE that we can access everything on our phones. Makes putting our 6-month old to sleep a breeze!”

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Posted 5 months ago

“Highly recommend, excellent brand, great quality and easy to use.”

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Posted 5 months ago

“Amazing, the must have products for newborns and families. Their products helped us alot woth our 5 children.”

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Posted 5 months ago

“quick responce to my query and fast resolution.”

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Posted 5 months ago

“I had some problems and these were fixed immediately. Janet talked me through the set up of dual battery moniting and a faulty tyre monitor was replaced. Excellant service and I reccomend their products.”

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Posted 5 months ago

“Excellkent service and a pleasure to deal with such a co=operative and helpfull member of staff who went well and truely beyong expectations.”

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Posted 5 months ago

“Very fast response to assist with camera issue. Highly recommended!”

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Posted 5 months ago

Oricom International Pty Ltd is rated 4.8 based on 443 reviews