Oricom International Pty Ltd Reviews

Name: Oricom International Pty Ltd
Address: Unit 1 / 4 Sovereign Place, South Windsor, New South Wales
Rating: 4.81

4.8 Rating 529 Reviews

95 %

of reviewers recommend Oricom International Pty Ltd

About Oricom International Pty Ltd:

At Oricom, our driving desire is to keep people connected at every stage of life. Founded in 2003, we are a 100% Australian-owned company specialising in communication.
At Oricom, we are proud to be a signatory of the Australian Packaging Covenant, a unique initiative between government, industry, and the community, set up to divert packaging waste from landfill. This commitment to sustainability is just one of the ways we strive to be a responsible and environmentally conscious company.

Visit Website

Phone:

0245748888

Email:

support@oricom.com.au

Location:

Unit 1 / 4 Sovereign Place,
South Windsor
New South Wales
2756

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Oricom International Pty Ltd 5 star review on 28th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best baby monitor I have used. I did have an issue with the camera and customer support was quick to replace it. Love all the functionality and range.”

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Posted 9 months ago

“Excellent service and support. My DTX4200X had transmission problems after two years of use. I contacted Oricom and they sent me a complete new radio. I needed a new handheld radio so I bought a DTX600 a few days later. This is an example of how customer support should be.”

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Posted 9 months ago

“TPMS sensor failed. Oricom sent replacement quickly and all is working fine now. Easy and quick.”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“I spoke with Customer Service Daniel, He was great to talk to and quickly solved my issue with follow up emails. A truly excellent customer service representative for your company.”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“Brilliant customer support, very helpful and expedient.”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“Customer service was good when replacing faulty items”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“Camera wouldn’t switch to night mode, therefore unable to see baby at night time. Replacement was sent and does the same thing every now and again. Monitor is hard to turn on and off. Feels really cheap quality for the price you pay.”

Helpful Report

Posted 9 months ago

Hi there, we are sorry to hear of your experience with the brand and product. If you would like to discuss, please give our locally based Support another call on 02 4574 8888 Mon-Fri 8am-6pm AEST, and the team will be able to troubleshoot and assist. All the best, Oricom.

Posted 9 months ago

“Great service and warranty, I was very surprised.”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“I have never received such helpful and positive assistance as did from the staff. My radio is simply superb.”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“Had to contact customer service a couple of times. Excellent response, very helpful.”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“Excellent customer service! My warranty claim was dealt with and processed very quickly and I was sent a replacement product within the week. Very happy with the product and haven’t had any further issues.”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“Very fast response, and my issue was resolved very quickly. The young gentleman I dealt with was excellent.”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“Effortless warranty claims, great products & amazing customer service”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“Really great products and the technical support / after sales support really is awesome. Well done Oricom.”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“Competent quick courteous”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“Excellent service”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“Great service via phone, both with pre sales and after sales. Had to put in a warranty claim and it was the easiest process. We have multiple Oricom products and are happy with them, but most importantly, happy with pre and after sales service. Camp Around Oz 🤙”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“Quick and easy resolution of warranty claim.”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“Service and support staff are just amazing . Just the product needs addressing. As the camera and parent stop working on occasions”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

“Incredible service! Had a faulty camera, called support line and they went through some issue testing for me and when still not working, there was no issue to send me a new one straight away to ensure it was received prior to bubs arrival that week. Thank you!”

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Posted 9 months ago

Hi there, thanks for the review and taking the time to let others know of your experience with the brand. Wishing you all the best with your future use - Oricom

Posted 9 months ago

Oricom International Pty Ltd is rated 4.8 based on 529 reviews