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Origin Broadband Reviews

1.3 Rating 207 Reviews
B-
Happiness Grade
B-

Customer Service - Average

70.00%
Industry Average
I was having a good chat with Cody about my service and to my delight Cody went through the setting and fixed my Internet speed to about 60% faster. Cody, what a difference you have made, cheers.
posted 1 year ago - Anonymous
Please, please do not use this company. I have been out of Internet service for 10 days now with no resolution to my complaint!!! I have been told that my contract has 9 months to run and I would have to pay them over £300 if I want to switch provider. I have spent money on phone calls and get no updates from them. I do not usually write reviews but this company has made my blood boil. Please avoid!!!
posted 3 years ago - Anonymous
When I was called by origin everything about the service was explained well Dawn the agent was very nice I went live with them on the 6th of february and have had no problems at all and even thou it's still in its stabilising period I van go to my end room without been cut off like what happened with previous suppliers.happy with everything
posted 4 years ago - Helen Gallagher
I had a problem with my broadband at first but origin fixed it so quickly & the customer service was brilliant & I am so happy with my broadband!
posted 4 years ago - CORNELIUS DOHERTY
The customer service was brilliant & they fixed my problem so quick!
posted 4 years ago - CORNELIUS DOHERTY
Excellent service. Had a little problem when i started with them, but that was sorted straight away. I am now in my second year and i doubt I'll be moving. I like the no frills approach, what you sign up for is what you pay, no hidden extras. All i can say is THANK YOU to origin.
posted 4 years ago - John K
Switched from Plusnet, everything going fine after a month and much cheaper for basically the exact same service.
posted 4 years ago - Gavin (Aberdeen)