Hello,
As per our discussion on Intercom, you failed to turn up to your online ID check appointment twice. We're doing everything we can to make the legally required process smoother, but we do still rely on co-operation from workers.
If we can help you with anything else, please do get in touch with the community team.
Thanks,
Orka Works
Hi Mohammed,
Sorry to hear you're not happy. The companies decide the pay for each shift and of course, our community can choose which jobs they apply to. We pay monthly, but offer workers access to a portion of their pay through Instant Pay after each shift.
If you need anything else, please do reach out to our community team through the app.
Orka Works
“Very lengthy process and asks for so many documents to on board. Shows many shifts in app but won't accept even if we apply. Most of the shifts accepted will be working in outside weather. Not reliable, don't depend on this app as full time. It's just for part time.
The good thing is only pay rate.”
Hi Rohith,
Thanks for your feedback. We understand there are several documents you have to provide during onboarding, unfortunately, this is exactly what's required by law for any company working in the security industry. As you'll know, we're a marketplace for shifts posted by many different companies, so naturally, there's a variety of work types; outdoor, events, corporate, retail etc. It's good to see you successfully working shifts on the platform and we hope you continue working with us!
“Good working way, you can choose your shift, unfortunately hard to get shifts you applying shifts they are refusing shift without giving any reason. I have more than 22 years of industry experience but have never been given any reason why they are declining my application for a shift.so you can't plan anything last moments can be turn down your shift.”
“The problem is giving shifts and take them back and give them to some officers honestly I saw them on site seating and hiding unfortunately. Hope the right ppl who get the job”
Hi Abdenour,
Sorry to hear you've had a poor experience. As you'll know, the platform allows a range of companies to post shifts to our great community of workers. On occasion, companies may cancel shifts with notice, if it's a last-minute cancellation, the worker gets 50% of the full shift pay.
If you need any help, please get in touch through live-chat in the app, or call the team on 0161 533 0964.
Thanks,
Orka Works
Hi Yannick,
Sorry to hear you've experienced bad communication. Please use the live chat feature within the app or call 0161 533 0964 to speak to one of the team!
Thanks,
Orka Works
Hi Khalil,
Sorry to hear you've not found lots of work through the platform. We're continually onboarding new clients who are posting new shifts. Keep checking back as there will be new work in your area!
Thanks,
Orka Works
