“I like the professionalism 9f the Orka staff, the ease at which to use the app, I enjoy the flexibility of working when I am available and the choice to pick the shifts I want. It is just super!.”
“I’m very happy, however the system for booking shifts is going to be very difficult for me because shifts are not approved straight away. Although I might book a shift and leave it there for days and days waiting for approval, in the meantime I get a shift somewhere else that’s guaranteed, I’m afraid I just cancel the pending shift on Orka and accept a shift that I actually know I’m going to work. The shifts are plenty, but you just can’t get them.”
“The only small issue I have is to have more phone line for customers to answer customers calls in a short time instead of it going to voicemail or waiting for more that an hour to be spoken to. With every else in my opinion Orka is on point.”
“Orka works is extremely reliable and probably the best of it's kind for now. It is user friendly and absolutely the major source of livelihood to millions of people.”
“- Great App system but not functioning properly and efficiently
- When jobs are posted on the main menu, there should be a posting date put infront and time so you know that jobs are new or old! It is very annoying to go every time through all jobs again and again to find out which are new and which are old! Just waste of time!
- I can not update my bank details because my mobile number is completely wrong written which I have never used before! When I typ in my right number, it says the number has been already taken by someone else! THIS STRANGE! Please, can you fix this problem for me too?
- All notifications should be removed after they have been selected to keep the Orca Works app working simple
- Reply time is most of the time is over than 2 hours and some time it takes more than 1 day to get reply!
- Your questions are not properly read and replied by various team members! Especially the issues you have, are regulary ignored and unsolved!
- Job description not fully mentioned (driving license for Mount Farm, HS2) I went and was sent backhome and they cancelled my shifts and I had to cancell my shifts too and got 3rd strike which I requested already week ago but not removed!
- There is no phone number to communicate if you have issues to contact Orca Works.
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“Have really enjoyed using Orka Works app, the only downside is the notification - the app does not send a sound alert when work is available in your area”