ororowear.com Reviews

Name: ororowear.com
Rating: 4.24

4.2 Rating 340 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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ororowear.com 5 star review on 24th November 2024

Charmaine T

ororowear.com 5 star review on 18th November 2024

Kathleen C

ororowear.com 5 star review on 12th November 2024

Elizabeth

284

Anonymous

Anonymous // 01/01/2019

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“Customer service was excellent to work with.”

Helpful Report

Posted 1 month ago

“Excellent experience. Website easy to use. Info about gloves I bought helpful and easy to understand. Product arrived quickly, fits and is quality. I also have a vest, a jacket which I love. Last year I bought a pair of gloves which I like but for some reason dont keep up with the cold.”

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Posted 1 month ago

“Wonderful customer service!!! A great product... ororo heated apparel is for every season... even in summer air conditioning... and all the coler months... i love knowing i can get toasty whenever i need... thank you”

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Posted 1 month ago

“I researched Ororo for a while and just recently purchased a vest. The order processing was easy. The vest was delivered quickly and I love it!! Highly recommend this product.”

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Posted 1 month ago

“The battery arrived, it charged, I put it in my vest, it worked--what more is there to say? :-)”

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Posted 1 month ago

“Loved the fit of the vest, but for the price, the battery (brand new) only lasted 3.5 hours on high. Not nearly long enough for a football game. You’d think for the steep cost, it would last a lot longer”

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Posted 1 month ago

Hi Monica, thank you for your review. We have forwarded your review to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 month ago

“Asked me to sign up for emails and I would receive $50 off. I signed up and then the $50 discount would not work. Ordered the vest anyway but will definitely send back if not top quality. Super disappointed in the website. Seems as his is just something to bait you into signing up and never intended to be used”

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Posted 1 month ago

Hi Joe, thank you for your review. It is noticed that the item you ordered is an on-sale product. I apologize but our discounts are not stackable. Discounts cannot be combined with other coupon codes, sales, outlet items, or promotional bundles. Please feel free to contact our support team at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 month ago

“Quality item. I enjoy wearing it”

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Posted 1 month ago

“I ordered these ororo heated gloves due to the good reviews. I needed them for a trip to Alaska because I have sever Raynoids. Two days after receiving them, I charged the batteries and tested them. I was shocked that on high the palm of the hands only got slightly warm and the fingers did not warm up at all. Due to it being a weekend, I could not get ahold of customer service on the phone and I was leaving for my trip early Monday morning. Therefore, I emailed the company my concern, but never heard back. I am back from my trip over 3 weeks later. I know my concern was received by the company, because I received a confirmation email. I live on medical disabily. I needed these heated gloves to work to protect my fingers. Being disabled I don't have money to spare on faulty product. Buyer beware. If the company works with me, I will update this review”

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Posted 1 month ago

Hi Andrea, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this.

Posted 1 month ago

“Awesome product great service”

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Posted 1 month ago

“Product heats up quickly”

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Posted 1 month ago

“Perfect for those cold morning dog walks”

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Posted 1 month ago

“I simply cannot live without my Ororo heated vests! I am cold ALL the time - even much of the summer in air conditioned living arrangements. What started out as a 'cool' gift from a sympathetic daughter has turned into a collection of Ororo heated vests. I have multiple batteries I keep fully charged at all times. The fact that your outlet store had them on a good sale without a battery was a big plus so I could add to my collection. My only wish is that they came collarless as the collar gets tucked in due to my stature.”

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Posted 1 month ago

“It's a nice vest, but sizes are a little smaller then advertised, I ordered a 3XL and it was a little snug on me. Was a bit concerned it didn't heat in the pockets, and the back only up towards the shoulder's.The heat would have been better around the kidney area, if you keep the kidneys warm you'll stay warm. This is an ok vest, but still looking for a better heated vest and also a larger battery pack. JERRY.”

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Posted 1 month ago

Hi Jerry, thank you for your review. We have forwarded your review to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 month ago

“cant not return or exchange if you buy an open box the quality is okay shipping is good”

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Posted 1 month ago

“We really enjoy your heated apparel. I must share that I am disappointed in your outlet warranties on out of box apparel. 6 month warranty on the normal 3 year warranty is disappointing. If you have confidence in the existing quality of the product, the warranty should reflect that. If you are going to charge almost half of the full price, the warranty should be at least half of the full price warrant, not 1/5. thank you for hearing my concern.”

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Posted 1 month ago

Hello Hollis, thank you for your review. We will forward your feedback to our team for improvements. If you need any further help, welcome to email us at support@ororowear.com.

Posted 1 month ago

“Don't know anything about this purchase. I didn't buy anything”

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Posted 1 month ago

“I have not yet tried the product as it was 80 today. Heated vest for golf hopefully. Service was excellent and the product look to be of good quality.”

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Posted 1 month ago

“Love my first Ororo!!!”

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Posted 1 month ago

“I recently purchesed the golf vest in size large. Sorry to say it is too large as I wanted to use it more as a base layer. Did not return as tags had been removed. Did enter a second order for a Medium Vest in hopes it meets my needs. Overall, quite happy and look forward to using the vest this winter.”

Helpful Report

Posted 1 month ago

ororowear.com is rated 4.2 based on 340 reviews