ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 346 Reviews

77 %

of reviewers recommend ororowear.com

4.2

Based on 346 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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ororowear.com 5 star review on 10th January 2025

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was delivered within four days of placing the order. The heated vest is fantastic.”

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Posted 2 months ago

“I'm going to Yellowstone in winter to do some photography. I needed the warming gloves as temps can get to -40! The flip up mittens will be perfect for when I need to work my camera! I also previously bought a vest for winter agility competitions with my dogs and my trip to Alaska.”

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Posted 2 months ago

“You guys are great I tell all my friends to buy from you I put it on a Facebook ad that sells other heated coats to buy yours because I can get into NFL stadiums with them Just wish I would of remember my coupon for free shipping Thanks for keeping me warm 😊”

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Posted 2 months ago

“Had to return a defective battery. Would have given five stars however I had to pay a $10 shipping fee for something that I did not cause.”

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Posted 2 months ago

“Customer service was excellent to work with.”

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Posted 2 months ago

“Excellent experience. Website easy to use. Info about gloves I bought helpful and easy to understand. Product arrived quickly, fits and is quality. I also have a vest, a jacket which I love. Last year I bought a pair of gloves which I like but for some reason dont keep up with the cold.”

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Posted 2 months ago

“Wonderful customer service!!! A great product... ororo heated apparel is for every season... even in summer air conditioning... and all the coler months... i love knowing i can get toasty whenever i need... thank you”

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Posted 2 months ago

“I researched Ororo for a while and just recently purchased a vest. The order processing was easy. The vest was delivered quickly and I love it!! Highly recommend this product.”

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Posted 2 months ago

“The battery arrived, it charged, I put it in my vest, it worked--what more is there to say? :-)”

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Posted 2 months ago

“Loved the fit of the vest, but for the price, the battery (brand new) only lasted 3.5 hours on high. Not nearly long enough for a football game. You’d think for the steep cost, it would last a lot longer”

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Posted 2 months ago

Hi Monica, thank you for your review. We have forwarded your review to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 2 months ago

“Asked me to sign up for emails and I would receive $50 off. I signed up and then the $50 discount would not work. Ordered the vest anyway but will definitely send back if not top quality. Super disappointed in the website. Seems as his is just something to bait you into signing up and never intended to be used”

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Posted 2 months ago

Hi Joe, thank you for your review. It is noticed that the item you ordered is an on-sale product. I apologize but our discounts are not stackable. Discounts cannot be combined with other coupon codes, sales, outlet items, or promotional bundles. Please feel free to contact our support team at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 2 months ago

“Quality item. I enjoy wearing it”

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Posted 2 months ago

“I ordered these ororo heated gloves due to the good reviews. I needed them for a trip to Alaska because I have sever Raynoids. Two days after receiving them, I charged the batteries and tested them. I was shocked that on high the palm of the hands only got slightly warm and the fingers did not warm up at all. Due to it being a weekend, I could not get ahold of customer service on the phone and I was leaving for my trip early Monday morning. Therefore, I emailed the company my concern, but never heard back. I am back from my trip over 3 weeks later. I know my concern was received by the company, because I received a confirmation email. I live on medical disabily. I needed these heated gloves to work to protect my fingers. Being disabled I don't have money to spare on faulty product. Buyer beware. If the company works with me, I will update this review”

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Posted 2 months ago

Hi Andrea, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this.

Posted 2 months ago

“Awesome product great service”

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Posted 2 months ago

“Product heats up quickly”

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Posted 2 months ago

“Perfect for those cold morning dog walks”

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Posted 2 months ago

“I simply cannot live without my Ororo heated vests! I am cold ALL the time - even much of the summer in air conditioned living arrangements. What started out as a 'cool' gift from a sympathetic daughter has turned into a collection of Ororo heated vests. I have multiple batteries I keep fully charged at all times. The fact that your outlet store had them on a good sale without a battery was a big plus so I could add to my collection. My only wish is that they came collarless as the collar gets tucked in due to my stature.”

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Posted 2 months ago

“It's a nice vest, but sizes are a little smaller then advertised, I ordered a 3XL and it was a little snug on me. Was a bit concerned it didn't heat in the pockets, and the back only up towards the shoulder's.The heat would have been better around the kidney area, if you keep the kidneys warm you'll stay warm. This is an ok vest, but still looking for a better heated vest and also a larger battery pack. JERRY.”

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Posted 2 months ago

Hi Jerry, thank you for your review. We have forwarded your review to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 2 months ago

“cant not return or exchange if you buy an open box the quality is okay shipping is good”

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Posted 2 months ago

“We really enjoy your heated apparel. I must share that I am disappointed in your outlet warranties on out of box apparel. 6 month warranty on the normal 3 year warranty is disappointing. If you have confidence in the existing quality of the product, the warranty should reflect that. If you are going to charge almost half of the full price, the warranty should be at least half of the full price warrant, not 1/5. thank you for hearing my concern.”

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Posted 2 months ago

Hello Hollis, thank you for your review. We will forward your feedback to our team for improvements. If you need any further help, welcome to email us at support@ororowear.com.

Posted 2 months ago

ororowear.com is rated 4.2 based on 346 reviews