ororowear.com Reviews

Name: ororowear.com
Rating: 4.30

4.3 Rating 996 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OMG!! This vest was such a hit!! I gave it to my husband for Valentine's Day and he has worn it 3 times since for golf. First thing out of his mouth was "best gift ever"!! Thank you for a great product!”

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Posted 1 month ago

“I love the coat. Fit is perfect. Battery does not stay charged very long.”

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Posted 1 month ago

“You cant feel the heat coming in when it’s cold but it does stay warm .”

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Posted 1 month ago

“I got this jacket to wear for some of my cold weather shooting matches. Trying to keep warm during the day can be difficult in the winter. I have an Ororo vest, but the coat is warmer and easier to get off quickly when it is my turn to shoot. I love how it is also water repellant, important here in Western Oregon.”

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Posted 1 month ago

“Best heated jacket purchase ever. The best thing that comes with it is the 3 year warranty. Didn't have any regrets purchasing this item. I love it.”

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Posted 1 month ago

“The best coat every. Be sure to size up so that it fits right.”

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Posted 1 month ago

“Great product. Good customer service once I discussed a failed battery with a representative in person.”

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Posted 1 month ago

“My battery quit working after wearing my vest only 4 times. Customer service helped me to return it and get a new one right away. Very helpful.”

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Posted 1 month ago

“I love the zippered fleece - comfortable and warm. The only frustration I have is the placement of the battery so far back on the left side; it is hard to get the battery in and out while wearing the fleece.”

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Posted 1 month ago

“great product”

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Posted 1 month ago

“Exceptional customer service.”

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Posted 1 month ago

“Customer Service was great when I called about an issue. They resolved the issue quickly and I had a replacement part within a few days.”

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Posted 1 month ago

“Excellent customer service. Kelsey resolved my issue quickly and courteously. The Buffalo heated gloves are great for cool days, but not extreme cold (20 degrees F or less).”

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Posted 1 month ago

“Once I got it charged love the warmth . But I didn’t get a charging block . And my iPhone block doesn’t work . Had to hook it up to my computer.”

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Posted 1 month ago

Hi Charlene, thank you for your review. To reduce our environmental impact, we no longer include a charger with our heated apparel. However, a USB charging cable is still provided, so you can use any charger with a USB-A port. We appreciate your understanding as we make this transition, and we thank you for trusting our brand. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 month ago

“I have a vest coat and the Fleese jacket. I find that the Fleese does not heat as well as the vest and coat. I also wish it had heated pockets like the vest.”

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Posted 1 month ago

“My husband loves it. Wish I could of gotten one.”

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Posted 1 month ago

“I bought the vest for my partner, horseback riding in cold weather is much more pleasant now.”

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Posted 1 month ago

“I am very happy with my gloves. I wish they were a little skinner.”

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Posted 1 month ago

“I purchased the classic heated vest maybe two or three years ago and I recently was using it at a hockey game and let my mom use it. She loved it so I just ordered her one for herself. I will say I love the vest and it gets really warm and with the new upgraded battery I purchased later, it stays heated for a lot longer. But, I am very disappointed that it doesn’t come with the charger block for the charging cable. It’s an extra $10. Guys, just add it back in with the purchase. It’s dumb not including it anymore. Or for someone’s first purchase, give them one. It’s convenient to have one immediately upon arrival of your first vest. Other than that, so far so good and I really hope my mom enjoys her new vest. Oh and also, customer service support was fast and super helpful. Thanks again guys!”

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Posted 1 month ago

“I purchased an item for my wife. Little did I know that it was a "final sales item" and not eligible for return or exchange. Needless to say, good bye!”

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Posted 1 month ago

Hi Daryl, thank you for your review. Sorry for the unhappy shopping experience. As a reminder, when purchasing this Open-Box/Final Sale item, you agreed to our final-sale policy, meaning it cannot be returned or exchanged. This policy is clearly noted on the purchase page of each Open-Box/Final Sale item. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help.

Posted 1 month ago

ororowear.com is rated 4.3 based on 996 reviews