ororowear.com Reviews

Name: ororowear.com
Rating: 4.30

4.3 Rating 996 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First of all my name is Sharon Schultz. I have purchased all the vests for my sister Debbie myself and for my husband. Your vests are great. Mine only lasted less then two years and I had to replace it. The button would not work. If I could send it back for a credit that would be great. I also purchased the scarf and sent it to my sister Debbie for my mother. So any other emails my name is Sharon Hill Schultz.....”

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Posted 1 month ago

Hi Sharon, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 month ago

“It was the easiest to get my new vest Took a few pictures answered a few questions and that was it”

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Posted 1 month ago

“Love my coat!!!!”

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Posted 1 month ago

“The quality of this heated vest is superb. Love the ability to pull in the bottom. Doesn’t look like a wide vest. It is warm and the gray color is beautiful.”

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Posted 1 month ago

“First, I love my heated vest! It gets warm fast and I'm comfortable for hours. The battery is good quality. I needed a replacement because my original has been misplaced and the new battery was delivered within a week. Great products!”

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Posted 1 month ago

“Battery pack doesn’t last long:(”

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Posted 1 month ago

Hi Michelle, thank you for your review. It is noticed that our customer service specialist is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 1 month ago

“The size is much smaller than what they claim which makes the planned use very hard. I couldn't use my military discount it the other discounts that I received.”

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Posted 1 month ago

Hi James, thank you for your review. We have forwarded your feedback to our product team for further improvements. Upon checking, the item you ordered was a final sale product. I apologize but our discounts don't stack. Discounts cannot be combined with other coupon codes, sales, outlet items, or promotional bundles. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 1 month ago

“I'm a walking billboard for you!!! Since I bought it, my family, all my co-workers and my friends have invested in your product! We LOVE it!”

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Posted 1 month ago

“We have a couple jackets and vest now. Love everything we have gotten!”

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Posted 1 month ago

“A wind and water resistant heated parka is a game changer! I also really appreciate how many zippered pockets there are and places to adjust the fit. The only con so far is that the front zipper can be difficult to line up so that it can be zipped.”

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Posted 1 month ago

“Game changer for a child at college!”

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Posted 1 month ago

“I love my Ororo heated vest. It's way better than one I had before which was both too big for me (it did not come in an XS), and the battery was very bulky. This one fits well and has a long battery life.”

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Posted 1 month ago

“Ororowear.com was a safe, efficient site for ordering Ororo products. The site was easy to navigate, order and get feedback on when to expect my purchase. The items arrived on schedule.”

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Posted 1 month ago

“I was Given a Christmasgift card to buy a new ororo vest from my son. It is great had to replace the battery but customer Service was great next time I would pay the extra for a Battery and not get an open box one But we have Several Ororo vests And we love them”

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Posted 1 month ago

“Love the warmth & lightness of my fleece jacket. Do have an issue with the inside sleeves -- they are too narrow making it very-very difficult to put on with a long sleeve shirt.”

Helpful Report

Posted 1 month ago

Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 month ago

“Great vest to ski in! I ordered a larger size and had to exchange it for a smaller one. All done within a week with no hassle. Awesome product and customer service! Will be coming back for more!”

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Posted 1 month ago

“Karen was particularly helpful in walking me through the exchange process when I could not produce a receipt for my vest. I love it and will definitely recommend Orono and their customer service!”

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Posted 1 month ago

“I have a heated vest made out of 50.4% polyester, 45% cotton and 4.6% other fibers, so hopefully you can track it with the Lot# MVFXBT1110802727. Well, my original battery could no longer handle a charge, so I contacted you and was directed to purchase a replacement battery; model MINI 5K 2INR22/71, just in case you need to look it up!! Well, I fully charged it before using, like the directions said, and when it was turned-on, it turned itself off in about a min. So, I put it back on the charger and the 4 lights quickly lite up, so trying it again in the vest, it turned off in a shorter time frame, like seconds. Your product has been a great buy, but the key technology, battery-powered heat, doesn't work like the original. Thanks for allowing me to vent...”

Helpful Report

Posted 1 month ago

Hi Duncan, thank you for your review. Sorry for the unhappy shopping experience. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 month ago

“BEST VEST EVER. MY NEW FAVORITE. MOST COMFORTABLE, FLEXIBLE AND WARM VEST .. LOVE IT”

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Posted 1 month ago

“I love ororo products! I have couple appeals and use them constantly Customer service and customer support is excellent I will always recommend their products even if the new version of women vest is not as thick as the old one I purchased 2 years ago.”

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Posted 1 month ago

ororowear.com is rated 4.3 based on 996 reviews