ororowear.com Reviews

Name: ororowear.com
Rating: 4.33

4.3 Rating 763 Reviews

82 %

of reviewers recommend ororowear.com

4.3

Based on 763 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 17th February 2025

Barb B

ororowear.com 5 star review on 15th February 2025

Yvette N

ororowear.com 5 star review on 12th February 2025

Vicki H

ororowear.com 5 star review on 10th February 2025

Robert H

349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional service from start to finish!”

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Posted 3 days ago

“Love the heated vests. Walking in negative numbers it keeps me warm. I have a few suggestions to improve tho: Inside pockets and a 2 way zipper Hard to carry everything I need to walk trails with dogs and only two pockets. Looking at purchasing a jacket for those really cold Minnesota days.”

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Posted 3 days ago

“Wish I had purchased sooner!”

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Posted 3 days ago

“My husband loves it!!”

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Posted 4 days ago

“This coat was a total disappointment! The zipper Would not stay zipped, and the heated areas I could barely feel heat coming from them. And I’m just stuck with it!”

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Posted 4 days ago

“Love the warmth. Wish the Battery lasted more than 6hr.”

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Posted 4 days ago

“Very well-made product, the person I gave it to loves it and will wear it a lot every winter. The instructions are clear, and when I needed to return it for a different size, the process was straightforward and pretty quick.”

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Posted 4 days ago

“Jacket is light and comfortable. But the battery pack does not charge pass the first 2 bars and so it doesn’t last more than 30-45 minutes.”

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Posted 4 days ago

Hi Ian, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 4 days ago

“Quality products and quick delivery.”

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Posted 4 days ago

“Quality product and stylish.”

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Posted 4 days ago

“I purchased a vest from Ororo directly for my wife's birthday gift. The vest was a medium and it was a bit tight across the chest, so I wanted to exchange the product (which was only tried on once) for a large. Ororo policy was for a no returns. Dissapointing. So far, the product does work well. My advice is to make sure you purchase the correct item.”

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Posted 4 days ago

Hi Robert, thank you for your review. Upon checking, the item you ordered was a final sale product. As a reminder, when purchasing this Open-Box/Final Sale item, you agreed to our final-sale policy, meaning it cannot be returned or exchanged. This policy is clearly noted on the purchase page of each Open-Box/Final Sale item. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 4 days ago

“I had trouble with my zipper and they shipped a new coat out as soon as I shipped mine to them. Excellent service and fast exchange.”

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Posted 4 days ago

“The Ororo vest and neck warmer were perfect gifts for my wife who is cold 24/7! Both are Easy to charge and operate which is exactly what my wife needs! I know that she will receive great enjoyment in the years to come!”

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Posted 4 days ago

“THIS WAS WAS MY SECOND TRY TO GET THE RIGHT BATTERY FOR MY VEST....FIRST DID NOT HAVE THE PROPER PLUG IN ATTACHMENT...THE SECOND ONE WORKED....IT CHARGE WORKS BUT IS’NT AS STRONG & LONG LASTING LIKE THE ORIGINAL BATTERY..... :(((((”

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Posted 4 days ago

Hi Eugene, thank you for your review. Sorry for the unhappy shopping experience. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 4 days ago

“Love the battery…”

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Posted 4 days ago

“First purchase was a jacket for my wife. She is in love with it! Super warm and comfy. Will be ordering from now on for all of our cold weather gear.”

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Posted 4 days ago

“Perfect to layer, stylish , and does not get too hot. I travel a lot for work (flight attendant) and the vest is easy to pack. I get a lot of attention when I wear the vest out and about. I am sure I have sent many new customers your way. I am a great spokesperson for your wonderful product.”

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Posted 4 days ago

“Love my coat and customer service. I had a malfunction when the turn on button within the coat no longer worked. Ororo customer service agent gave me easy instructions on how to return the coat. They were quick to send me another coat at the cost of $10.00. I recommend this company!”

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Posted 4 days ago

“My wife LOVES her new Vest Gift , she can how plan more outside adventures here in Montana .”

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Posted 5 days ago

“My order was messed up. I ordered 2 scarf's and was only sent one! However, Ororo charged for 2. Upon calling, I got a person who spoke little English and did not thoroughly comprehend my issue. Once my order was located I had to jump through hoops to get my order resent!”

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Posted 5 days ago

Hi Keith, thank you for your review. Sorry for the unhappy shopping experience. It is noticed that our customer service specialist is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 4 days ago

ororowear.com is rated 4.3 based on 763 reviews