ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 346 Reviews

77 %

of reviewers recommend ororowear.com

4.2

Based on 346 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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ororowear.com 5 star review on 10th January 2025

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like the heated vest (black & white) which I used all last ski season. When I plugged the battery in several days ago whatever holds the male became dislodged and I couldn’t connect it to the vest. I called customer service, provided them the things they requested and they promptly agreed to replace the battery which was sent in a very short time. I would do business with Orowear again. Thanks!”

Helpful Report

Posted 1 month ago

“We are extremely pleased with the help from the customer service dept. Julie and Aven always kept us up on the progress of replacing my vest, and the follow through to make sure all went well and that we were satisfied. My problem was taken care of in a matter of days. We have never dealt with such a top notch customer service dept. like Ororo. Thank you”

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Posted 1 month ago

“Very pleased with the charger I had to order as I lost mine. Part came in under 4 days and the communication was excellent”

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Posted 1 month ago

“Shipping was good, timely fashion. I measured my upper body as per your instructions, and the jacket is too tight.”

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Posted 1 month ago

Hi, Chris. Thanks for your review. We’ve received your return request and will assist you further with the process. If you need any further help, don't hesitate to contact us at support@ororowear.com.

Posted 1 month ago

“Both vest was in great condition.Bought battery and charger. Been wanting one for along time so glad I did. Today I wore it and it was just what I needed for these old bones”

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Posted 1 month ago

“My favorite vest!”

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Posted 1 month ago

“Excellent delivery & follow up … Like having a name when emailing… Harold was great”

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Posted 1 month ago

“Quick delivery. Kept me posted all the way.”

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Posted 1 month ago

“Ororo product is the Best Ever for winter specially very satisfied already have many collection for whole family”

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Posted 1 month ago

“So nice and warm”

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Posted 1 month ago

“Never received the merchandise I ordered and cannot contact Ororo.”

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Posted 1 month ago

Hi, there. Thank you for your review. Upon checking, the package was delivered to you already. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 1 month ago

“I’m so glad I stumbled on your website! I was looking for some heated pull overs because my office gets a bit cold in the winter. Not only am I toasty warm, but the quality of your product was exceptional.”

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Posted 1 month ago

“I had an issue with my battery that was still under warranty. Within a few days I had a new battery. Great product and support very helpful. Thank you!”

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Posted 1 month ago

“Very pleased will check you out again in the future”

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Posted 1 month ago

“My wife bought a open box heated vest for me the beginning of November, unfortunately it already has stopped working.... 11/23/2024 I would not recommend purchasing a open box item from Ororo. The previous vest I had lasted 4-5 years, but this was purchased brand new. I was more than happy with that purchase.”

Helpful Report

Posted 1 month ago

Hi, Ryan. Thank you for your review. Our support team will reach out to you as soon as possible to assist you further.

Posted 1 month ago

“Got vest very quick shipping, was excited when it got here put it on and too small the vests are very small compared to nike adidas and footjoy shirts will be returning”

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Posted 1 month ago

“While we like the vest very much, the battery that came with it had obviously been used (scratched, box a mess, etc.) and would not charge. I needed this as a gift quickly and don't know exactly what to do now. Can you help?”

Helpful Report

Posted 1 month ago

Hi, Diane. Thank you for your review.We see our customer support team is already assisting you, and we’ll make sure to help you further.. Let us know if there's anything else.

Posted 1 month ago

“Thankful for making it easy to order and delivery was very fast. Thank you!!!”

Helpful Report

Posted 1 month ago

“after hearing a fellow passenger on a River Boat cruise extol the best fetures of the heated vests I ordered 2 for Christmas presents. I was gladto see that one model came in a Tall size.”

Helpful Report

Posted 1 month ago

“Pleased with ease of ordering and delivery.”

Helpful Report

Posted 1 month ago

ororowear.com is rated 4.2 based on 346 reviews