ororowear.com Reviews

Name: ororowear.com
Rating: 4.30

4.3 Rating 996 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased a heated jacket, I heated vest, and my latest purchase was heated gloves. But one of the batteries did not work correctly, did not charge. I immediately contacted your business to let them know that and as to this date, I have still not received a new battery. My review on my heated jacket and my heated vest would be definitely a five! I would love my gloves as well. If you would send me a new battery for the battery that did not work. it has taken longer than I expected, and so that is why I would give you a three on the battery delivery for the gloves.”

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Posted 2 months ago

“Vest and gloves heat up well while I'm outside working. Replacements for my replacement battery and gloves were quick and easy.”

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Posted 2 months ago

“Love this ski jacket!!”

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Posted 2 months ago

“I couldn’t find the battery charger from the online site and I sent an email requesting information about getting one that was compatible with my gloves. I was happily surprised to see a response with in 24 hours! The customer service agent had set up the product and an order so all I had to do was put in my payment information and the order was ready.”

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Posted 2 months ago

“Batteries should last longer”

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Posted 2 months ago

Hi Mike, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 2 months ago

“Have jus purchased 3 NEW mini batteries. Unlike the original batteries the new minis are not keping the power aany longer than thebatteries I AM/WAS ABOUT TO DISCARD . Could it be the vests are sno longer good? IHave the need to know because I own four womwn's vests dwhite, gray, blwck and navy. I am in the toasty club and see there are other brands on line. I would slike to stay with Ororo if possible. Thank you! Page Gowen”

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Posted 2 months ago

Hi Page, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 2 months ago

“WOW....bestest investment for my personal warmth during the Winter.Easy to get powered up&nice look of Vest also. Their Customer Service works with you if stuff happen & they stay connected till it's resolved. Well worth the money for these Heated garments ✴️✴️✴️✴️✴️”

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Posted 2 months ago

“Love my vest!”

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Posted 2 months ago

“I chose my Ororo jacket because I was so pleased with the Ororo vest I purchased several years ago. I am delighted with my jacket.”

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Posted 2 months ago

“Fit was spot on! I sized up based on previous review advice and it fits beautifully! Easy to operate and the fabric is comfortable and soft! I would purchase from Ororo again!”

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Posted 2 months ago

“Super sleek vest. My only criticism is the battery. A full 24 hour charge lasted 4 hours the next day. Another overnight charge, but battery lasted only about 2 hours. Wondering if it’s a bum battery?”

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Posted 2 months ago

Hi Karen, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this sitation.

Posted 2 months ago

“I enjoy wearing it in the house on chilly days instead of increasing the electric heat in the house.”

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Posted 2 months ago

“I just receieved the vest. Not completely fimiliar with what to expect with its preformancee and opereation yet. It is not quite was warm on the various heat settings that I expected,so far .”

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Posted 2 months ago

“I love it ! I foot my husband one then I got one for myself!”

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Posted 2 months ago

“Very comfortable and lightweight.”

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Posted 2 months ago

“Nice warm coat without the heat turned on but awesome with it turned on! I took my measurements and would need an XL. A friend had an XL that I tried on. It was to big so I ordered a large. It is snug but very comfortable. Great material, too.”

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Posted 2 months ago

“I love my new Ororo heateds vest and was very pleased with how my order process went! Our kids had bought my husband & I heated jackets from Ororo for Christmas but I really wanted a vest as I felt it would work better for me. My husband loves his jacket and has worn it many times already for our grandkids soccer games! I ordered me a vest and was very happy with it and the price compared even to Amazon!!”

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Posted 2 months ago

“It like impossible to send something back”

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Posted 2 months ago

Hi Scott, thank you for your review. It is noticed that you have opened a return request on our Return Center. Please follow the return instructions to send the package back to us and we will assist you further with your return process. Please feel free to contact us at support@ororowear.com if you need any further assistance.

Posted 2 months ago

“I’m obsessed with my ororo vest. I have severe Raynaud’s disease and this vest has made the winters much more bearable or me.”

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Posted 2 months ago

“The customer service is excellent they helped me with everything I needed quickly I would definitely recommend them & their products I love the heated clothing”

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Posted 2 months ago

ororowear.com is rated 4.3 based on 996 reviews