ororowear.com Reviews

Name: ororowear.com
Rating: 4.30

4.3 Rating 996 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good heated vest. Makes every day feel like summer”

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Posted 1 month ago

“Bought 4 for different people. Had to return 2 as they were too small. Still waiting for refund before i order replacements.”

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Posted 1 month ago

Hi there, thank you for your review. We are sorry if it doesn't fit. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 month ago

“Ordered women's heated vest. Had some trouble with the battery needing over a day to charge. Customer service was five-star. Returning the defective battery was made very easy. Got replacement battery, shipped with consideration of my schedule so that it would arrive when it worked best for me. I was sent a replacement charger as well. Now everything works perfectly. Would buy from them again. Can't say enough about what a joy it is to buy from and work with a company with such respect for its customers. Thank you!”

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Posted 1 month ago

“Bought my wife a jacket 2 years ago for Christmas and she love it. This year we got our daughter on for Christmas and she love it. So I decided to get the vest and it’s amazing the heat on the neck is the best part..”

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Posted 1 month ago

“Love the heated neck on the classic vest”

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Posted 1 month ago

“Great product, I use on cooler golf mornings. All us ladies like Orono the best! It the best quality out there wonderful customer service”

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Posted 1 month ago

“Since I always seem to be cold, my heated vest has been wonderful. I love the fit of the more feminine chevron style - and so do those who have seen it on me. I wanted to wear it a few times before responding as I had 2 concerns: was the back heating as well as the shoulder and pockets, and was the battery working properly? The back still feels cooler to me and that may be because it fits less snug to my body. Possibly consider making a larger heat pad for the lower back. I’m still seeing if the batteries are ok. One seems to plug in better than the other, and I want to test each for how long they last. A few more wears to check them out. Thank you for helping to keep me warm 😊”

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Posted 1 month ago

“use it all the time, work, outings, and sometimes even indoors.”

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Posted 1 month ago

“great mitten construction bad battery life one and a half 1.5hrs. on meduim setting not great for a day of skiing”

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Posted 1 month ago

Hi Jeffrey, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 month ago

“Excellent service! Product worked very well.”

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Posted 1 month ago

“Vest is nice and works well”

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Posted 1 month ago

“I just got my Ororo down jacket and have worn it twice. So far I love it and it keeps me warm and I only hope is that it continues to do so without any problems.”

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Posted 1 month ago

“Ordered battery for heated vest had within a week.”

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Posted 1 month ago

“vest is a blessing in the subzero temps in chiago this winter.”

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Posted 1 month ago

“Wife uses the heated vest occasionally for work and accidentally dropped the battery and would no longer charge. Order a replacement and it was shipped quickly. My wife was pleasantly surprised.”

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Posted 1 month ago

“Kind and professional. Thank you.”

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Posted 1 month ago

“This is the best coat I have ever owned. I recommend it / show it to all my friends and relatives”

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Posted 1 month ago

“We had the best customer service experience! Thank you Ororo, you have a customer for life!”

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Posted 1 month ago

“excellent product with great packaging and instructions”

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Posted 1 month ago

“I work in a warehouse building with no heater or insulation. This jacket is amazing, even on the low setting. It keeps me warm early in the morning in my office and while I'm out and about outdoors driving a golf cart. 5 stars all the way. Would highly recommend!”

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Posted 1 month ago

ororowear.com is rated 4.3 based on 996 reviews