ororowear.com Reviews

Name: ororowear.com
Rating: 4.30

4.3 Rating 996 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 14th March 2025

ororowear.com 5 star review on 15th February 2025

Yvette N

352

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this for my husband - who takes long walks in any weather. He LOVES it!”

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Posted 2 months ago

“One of the vests didn’t come with a charger.”

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Posted 2 months ago

“Love the women’s coats. Hands down the best jacket I’ve ever owned. Highly recommend”

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Posted 2 months ago

“I’ve owned a ORORO heated vest for many years. It was a lifesaver as I’m always cold. It died and I ordered two new ones. I love them but they may not be a warm as my first one. Also, I’d like to suggest that the battery be placed in back. In middle back would be great. The side ones stick out and make me look lopsided. Just an idea.”

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Posted 2 months ago

“Great Christmas present from my daughter, liked it so much I bought one for my brother-in-law. He is a retired Electrical engineer and he loves it also. He was impressed with the design and efficiency. Would rate it as a 10/10”

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Posted 2 months ago

“Extremely helpful follow through on what I needed thank you”

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Posted 2 months ago

“I love my fleece however the battery doesn’t last as long as it should.”

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Posted 2 months ago

“Product came as advertised I a very timely manner. I love their heated products. It helps a lot when I m outside working as a crossing guard and I'm wearing my heated vest!”

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Posted 2 months ago

“Good product ! Very warm when I ride my horse! Thank you!”

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Posted 2 months ago

“I LOVE your products! I wear them for recess and for outdoor dog activities!! Keeps me VERY warm and cozy!!”

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Posted 2 months ago

“Fantastic!!! Really great products”

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Posted 2 months ago

“My husband loves the golf jacket with removable sleeves. He has played twice in 30-40 degrees and he is the envy of all his golf mates. Thank you for keeping him toasty!!! Debra Fisette”

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Posted 2 months ago

“Disappointed in gloves. I bought the liners to have a thin pair to wear when it’s so cold and I need to take dog out for 10-15 min. Unfortunately they dont keep my hands warm as soon as I step outside. I need to wear shells, (which I also bought) but then they are way too bulky to be able to maneuver my fingers like I need to. I wish they had thin liners that are WINDproof so they are more practical. Otherwise Im sure they are a great brand.”

Helpful Report

Posted 2 months ago

Hi Rochelle, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 2 months ago

“The charger that was recommended to me for purchase for the jacket and model numbers provided, does not fit nor work with the Ororo product I have.”

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Posted 2 months ago

Hi Jody, thank you for your review. It is noticed that one of our customer service specialists is helping you with this. Please don't worry, we will try our best to help you resolve this situation.

Posted 2 months ago

“Love the gear, I have 6 articles of clothing! It's an addiction!”

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Posted 2 months ago

“The best heated jackets we've had so far! We cannot recommend these enough. It heats up fast and the battery lasts long.”

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Posted 2 months ago

“Love this jacket. Very well made and its keeping me toasty warm!!!”

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Posted 2 months ago

“One of my favorite brands”

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Posted 2 months ago

“I have not received the products I ordered. They were to be delivered by DHL, and for no apparent reason, DHL won’t deliver my order. I shall be filing a dispute of charges with my credit card company.”

Helpful Report

Posted 2 months ago

Hi Pamela, thank you for your review. Sorry for the unhappy shopping experience. It is noticed that one of our customer service specialists is helping you with this. Please don't worry, we will try our best to help you resolve this situation.

Posted 2 months ago

“Can’t return very unsatisfied. Customer service sent out a new one. I don’t want a new one I want a refund. Not worth the money.”

Helpful Report

Posted 2 months ago

Hi Michelle, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this.

Posted 2 months ago

ororowear.com is rated 4.3 based on 996 reviews