ororowear.com Reviews

Name: ororowear.com
Rating: 4.24

4.2 Rating 340 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just ordered so I haven't received the heated vest I ordered yet, but I can confirm their customer service is amazing! I was trying to use a discount code for a full price vest but it wasn't applying so they sent me a link for the vest plus the battery all in one listing (I was trying to buy them seperate before) and they sent me a 30% coupon and responded like immediately after I emailed! I can't wait to try the vest and I expect to buy more products in the future. :)”

Helpful Report

Posted 1 month ago

“I am always cold! I love how quickly the jacket heats up. I'm nice and snuggle warm now when I feed the horses at 6AM on these chilly mornings. Especially love the heated pockets and neck.”

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Posted 1 month ago

“The Ororo web site made it easy for me to navigate and find what I was looking for. The variety of choices, new arrivals, anniversary deals, and outlet pricing provided so much to choose from. I placed my order and the shipment arrived promptly and packed with care! Quality of Ororo clothing is first rate! My husband wears his Ororo constantly during the cold weather and never leaves the house without it. Every recipient we've given an Ororo jacket or vest to, has been beyond pleased with their gift! In our winter months here in Idaho, Ororo heated apparel is a total game changer!”

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Posted 1 month ago

“always love my Ororo”

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Posted 1 month ago

“Nice jacket but at least a size too small for a 3x. I usually have lots of extra room for layering in a 3x but this was more like a 2x with no extra room at all. My wife liked it and it fit her better so I gave it to her.”

Helpful Report

Posted 1 month ago

Hi Douglas, thank you for your review. We have forwarded your review to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 1 month ago

“Ordering was super easy!”

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Posted 1 month ago

“Very good & nice”

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Posted 1 month ago

“I like your products. Improvements should be made to your ordering system though. I accidentally ordered an extra battery. I had put a battery in the cart then realized I hadn't signed into my account. So I left the page and signed in and put another battery in the cart. I wasn't able to go back and correct the order. I should have been able to cancel or modify the order. Now I'm getting a battery I don't need.”

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Posted 1 month ago

“Quite pleased thus far. Can't wait to wear it. Came as advertised.”

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Posted 2 months ago

“Katie was super professional and very helpful Her knowledge of the products is what made me purchase items. I will be a regular customer.”

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Posted 2 months ago

“I am a professional photographer who photographs a lot of sports. From August to Janurary I spend a LOT of time in cold hockey rinks. For the previous 10 years I've had to wear additional clothing (not very flexible) to at least not be frozen. My wife bought me the Ororo heated vest and it has been an absolute game changer. Even without it being turned on, the quality of the vest with the FELLEX insulation is top notch at retaining the body heat. The vest heating is very efficient and in conjunction with the FELLEX insulation, I typically only have to have the power turned on to low. At some point I would like to get the had warmer and pants to test. I would, and have recommended this to all my friends and I know many of them have become happy Ororo owners as well.”

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Posted 2 months ago

“Some of the best outdoor gear I have purchased. Quality is great and customer service has been exceptional.”

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Posted 2 months ago

“I have a vest that is great. it's warm on it's own and very cozy when it's on. if youre only using it when youre chilly the battery can last all day, but it really depends on your temp setting. I like the size and placement of the pockets. In the next design iteration, it would be nice to have a haptic indication for what mode youre on. or move the light to the bottom of the vest or the inside of the collar. As it is now, the light is hard for the person wearing it to see and way too obvious for everyone else. You draw a lot of (unwanted, in my case) attention when the vest is on.”

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Posted 2 months ago

“My wife has two vests and multiple batteries all have worked great. One vest started having problems, emailed Ororo they asked a few questions and got us taken car of right,quick and in a hurry. Thanks team.”

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Posted 2 months ago

“I love my heated vest from your company which had been a gift last Christmas. I ordered a heated hoodie from you for my oldest grandson and my son in law for this Christmas. You offered me 30% off with a code that didn't work. Neither did the code for an extra $10 off. Very disappointed”

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Posted 2 months ago

“Easy to order..Good price”

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Posted 2 months ago

“Shopping online and quick follow up emails regarding the status of my order and when my product would arrive was exceptional. I would definitely order again.”

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Posted 2 months ago

“I orderd a ORORO Mens 2xl Black FLEECE VEST Item number 2104-031-0107-OP. Instead the ORORO Warehouse sent me a Mens 2xl Black padded vest Item Number 2104-021-0107. Someone in the warehouse messed up. I want the vest that I ordered sent to me in exchange for the warehouse messed up.”

Helpful Report

Posted 2 months ago

Hi there, thank you for your review. We are sorry if you received the wrong item. Please feel free to contact our support team at support@ororowear.com so that we can help you with the exchange process.

Posted 2 months ago

“I trust ORORO wear. I found you 2 years ago and can't live without, not another winter. I'm a mail carrier and you saved me. I love my vest”

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Posted 2 months ago

“Your products are phenomenal! I am now comfortable when working outdoor. Thank you.”

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Posted 2 months ago

ororowear.com is rated 4.2 based on 340 reviews